Betabrand

These pants are not true to size and look hideous on. They only look good on a 6'0 size 00 model.

Their return policy is ridiculous. The first customer service rep was so frustrated "why didn't you use the site" to return as if speaking to a live customer service person was the worst idea ever and I was annoying. I could not print out the return label so I paid for the return via UPS, with tracking. When I called to verify receipt, the second customer service agent was seriously annoyed that I didn't use their return label and actually told me "not to do that on future orders." I informed him I would never order from them again so it was a moot point. I actually saved the company shipping money and you are getting annoyed with me? #ByeBetaBrands #FuglyPants

Absolutely the worst company. I purchased a pair of their pants after trying them on I returned them and received a store credit because the exchange was on back order. I used the store credit once the pants became available and unfortunately had to return those as well. I asked for a refund and they would not give it to me because they told me that they can not refund once the store credit was used. They are now in possession of the pants and they will not refund my 61 dollars back to my card. I am contacting the better business bureau to file a formal complaint. As far as I am concerned I still purchased those pants on my credit card and I am owed the money.

Horrible company and mediocre product. I paid for, but never received one item. Customer service was horrible. They told me they shipped it and it was the carrier's problem. Even though they took my money and I never received the merchandise, they refused to help me. Horrible, horrible, horrible customer service. The one piece I did receive was nothing like the pictures. I will never order from Betabrand again and strongly recommend that you don't either.

P.s. Just checked the label and guess what? Made in China. Below is their ad. Leads one to believe they are made in California.
" Betabrand is an online clothing community based in San Francisco. We design, manufacture, and release new products nonstop."
I thought the shipping time frame and cost was fair.
The material is very soft.
I ordered 1 x Boot-Cut | Classic Dress Pant Yoga Pants (Ocean) - Medium Long.
I am 5'8" and weigh 146 lbs and am 61 years old.
The pants are way too long and too tight. I understand they are yoga pants and are supposed to be tight. Look at my pics. You can see every fat cell in my legs lol.
I do thank Betabrand for my wake up call to lose some weight and tone up my legs and gut.
And for me to stop trying to hide behind cheap yoga pants because my zip up pants are too tight in the waist. Ha ha. I think if I was 130 and ordered the regular pant this could work.
I think I will keep them and hang them up like the teeny-weeny polka-dot bikini.

I pre-ordered 2 pants from them, finally got my pants 4 months later to find out that the leggings were too long for me. I had to return them and before I did, I sent them an email asking what to do when the size that I want to exchange is currently out of stock. She advised me to return my order and get store credits. So you get like 10% off when you participate in their crowdfunding projects. The full price for each pair was around $60 at that time (with the discount I got them for about $47 per pair) but after the release the price went up to $78. They offer you a bonus 10% extra when you chose to exchange you returns for store credits. Which was not worth it, I will still have to pay an extra $20 with a 20% discount code for the same style of pants but just different size. I thought about it after I sent my returns and emailed them again asking them to change my exchange method to the size that I wanted which was just became available at the time. They said no and told me once I chose the method, it cannot be change and did not advise me on any other alternatives that I could do/they could offer me. "You asked for store credit, so we are giving you store credit" So I replied back saying that its like they said f*** you in my face (yes I was mad) and she replied back to me real quick saying she did not appreciate that I used profanity and issued me my refund which I was happy with (hence why I gave them 2 stars instead of 1) I will not want to deal with them again and won't recommend them to anyone. Their pants are nice and comfortable but it does not worth $78, maybe $60 and it wasn't worth the 4 months wait.

I was sold on their shoes being comfortable, weatherproof, and walkable. They have nice cushiony bottoms inside but the hard plastic cuts into your feet. I wore them walking for 2 blocks and the skin on my toes and heels was badly cut into and torn open in several spots.
These are not comfortable nor walkable. Don't buy them unless you don't plan to move at all while wearing them.
I do have pictures of both the shoes post short-walk in still perfect condition and my torn and blistered feet, but do not want to post pictures of my feet online.

Ignore all the bad reviews about getting the wrong size and expensive no return items. You can return items for a different size but just not for your $ back, but I would argue, who would want their $ back? Get the right size!

I bought my first pair of pants and the minute I tried them on, I turned around and bought 2 more pants the same day. I have no bought 7 pairs and they are the best pants ever!
Because of the stretch ability they offer, they are very economical and can span 3 sizes. Meaning if I gain 10 pounds they still fit and if I lose 10 pounds they still fit. They wear well and are so comfortable.

I reached out to customer support because I by accident bought the regular size instead of petite and they reached back immediately to try to rectify my mistake. However, it was too late as they had already shipped. I love these pants so much that rather than send them back and wait for a return of the correct size, I spent $10 to just get them hemmed. Seriously, you can't argue with how comfortable these pants are. You are missing out if you listen to the bad reviews, you really are!

The Good; I love the pants, good quality, nice fit. I would order more BUT
The Bad: 1st order took over 8 weeks from order to delivery. But I loved them so much I thought OK, I'll give them another chance. Ordered another pair 3 October, said they would be delivered in October. I checked again today (nov 6) they are now on back order, no expected delivery date can be given. As much as I love the pants I will not be ordering again.