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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Christina Q.
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The HEPA filter HEPA AirClean device will not fit into my vacuum. I will be contacting you about replacement.

Date of experience: April 30, 2020
Liz G.
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Very happy with the product (Miele electro C2 compact), price, customer service, and the free delivery.

Date of experience: April 29, 2020
Pat X.
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Shipment arrived quicker than expected
April 29, 2020

Shipment arrived quicker than expected.

Date of experience: April 29, 2020
Cary B.
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Agent was knowledgeable and efficient
April 29, 2020

Agent was knowledgeable and efficient. Delivery was prompt, sooner than I expected

Date of experience: April 29, 2020
Elizabeth H.
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Easy to find item, and simply checkout
April 28, 2020

Easy to find item, and simply checkout.

Date of experience: April 27, 2020
Shannon M.
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Free shipping would be nice
April 22, 2020

Free shipping would be nice

Date of experience: April 22, 2020
Jill Z.
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Got my order in one day!
April 20, 2020

Got my order in one day! That was great.

Date of experience: April 20, 2020
Bill Y.
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Excellent
April 19, 2020

Excellent. Very "user-friendly" site that's fast and efficient.

Date of experience: April 19, 2020
Victoria S.
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Ryan was very helpful in the Chat
April 18, 2020

Ryan was very helpful in the Chat. I recommend the person highly because he/she was knowledgeable, professional, and courteous.

Date of experience: April 17, 2020
Susan D.
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Appreciated the discount and everything went smoothly. Part of the label was covered, thus delaying the delivery time.

Date of experience: April 16, 2020
Debra L.
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Great resource for my Miele vacuum needs
April 14, 2020

Great resource for my Miele vacuum needs -

Date of experience: April 14, 2020
William F.
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Always reliable
April 13, 2020

Always reliable.

Date of experience: April 12, 2020
kathy Q.
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Easy to order
April 11, 2020

Easy to order.

Date of experience: April 10, 2020
Marjorie M.
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Thanks
April 10, 2020

Thanks.

Date of experience: April 10, 2020
Whitney D.
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No comments
April 10, 2020

No comments.

Date of experience: April 10, 2020
John H.
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Intuitive website...
April 9, 2020

Intuitive website...easy to navigate

Date of experience: April 9, 2020
Lisa T.
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First time I ever ordered from you, and I am very satisfied with how easy it was to order, and the prompt delivery!

Date of experience: April 8, 2020
Sheila R.
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Contacted to see if they were shipping due to covid 19 and immediately received a response that they were! Positive experience so far!
Shipment was speedy and shipment date was communicated.
Great experience! Thank you!

Date of experience: April 8, 2020
Rob B.
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Prompt and accurate service
April 7, 2020

Prompt and accurate service.

Date of experience: April 7, 2020
Nancy C.
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Very nice service
April 7, 2020

Very nice service

Date of experience: April 7, 2020