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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Towana M.
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Following my order I had to cancel my credit card because someone tried to use it to purchase camera from B&H for over $1,000. Somehow the card was compromised. This was my only possible avenue for the attempt. It failed twice, thank goodness.

Date of experience: April 6, 2020
Melinda U.
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Very easy to place my order
April 6, 2020

Very easy to place my order.

Date of experience: April 6, 2020
ruth a.
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Very easy to place order and thank you for the 15o/o off!

Date of experience: April 6, 2020
Richard M.
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Vacuum is excellent
April 6, 2020

Vacuum is excellent. Service for bags and filter was done timely. Great service.

Date of experience: April 6, 2020
R S.
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I greatly appreciate that you cared enough to verify my purchase, which was being shipped to someone with a different name and address than mine. (It was a gift for someone.). You were right to make sure that I had not been a victim of fraud by someone appropriating my credit card to purchase something for themselves. Great work! I am a longstanding customer and is always a pleasure doing business with you. Thank you.

Date of experience: April 5, 2020
Patricia S.
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Easy ordering and fair prices
April 5, 2020

Easy ordering and fair prices. Appreciate the free shipping during these times

Date of experience: April 4, 2020
Rosanne E.
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Easy to use website Hopefully products available.

Date of experience: April 3, 2020
Mary L.
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Couldn't get the discount (clean15)
March 30, 2020

Couldn't get the discount (clean15)

Date of experience: March 30, 2020
virginia D.
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Easy
March 30, 2020

Easy

Date of experience: March 30, 2020
Wild M.
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Super duper!
March 30, 2020

Super duper! My go to store for all things vacuum. Been using them for years - you will too when you try them.

Date of experience: March 29, 2020
barbara U.
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All went smoothly
March 26, 2020

All went smoothly

Date of experience: March 26, 2020
Sandy Z.
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Love Best Vacuum
March 21, 2020

Love Best Vacuum. Have purchased several Miele Vacuums and supplies over the years. I always received the items quickly and at a good price.

Date of experience: March 21, 2020
Christian R.
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Always fast excellent service!
March 20, 2020

Always fast excellent service!

Date of experience: March 20, 2020
Marjorie M.
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As expected
March 6, 2020

As expected.

Date of experience: March 6, 2020
Stephanie V.
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Good quality product
March 4, 2020

Good quality product

Date of experience: March 4, 2020
Christine L.
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Good experience
February 27, 2020

Good experience

Date of experience: February 27, 2020
Eliot M.
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When we bought our Sebo Dart vacuum in December, we ordered an extension wand. It's now almost March and haven't had a call from the dealer. After having made 2 inquiries as to when we might expect this wand, and getting nowhere, I decided to order from Best Vacuum and immediately got satisfaction and delivery in less than a week! I actually ordered 2 wands and can now use that part of the vacuum with greater ease. I will definitely use Best Vacuum for any of my future vacuum needs.
Thank you!

Date of experience: February 26, 2020
Kurt E.
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Easy to order
February 25, 2020

Easy to order. Waiting for delivery. More after receipt

Date of experience: February 25, 2020
Bill O.
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Best little vacuum my wife and I ever had
February 19, 2020

Best little vacuum my wife and I ever had. Bags and filters easy to use. Reorder of bags Online quick and easy.

Date of experience: February 19, 2020
Danielle B.
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I always love shopping with bestvacuum.com-so easy! And fast service!

Date of experience: February 9, 2020