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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Jeannine F.
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I was very impressed with the ease of ordering and prompt, efficient delivery. The product is exactly what I was looking for and the price reasonable. I will order again from this site.

Date of experience: December 29, 2013
Jerry A.
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Excellent; the order form was easy to fill out
December 27, 2013

Excellent; the order form was easy to fill out. Everything arrived on time as promised. Very pleased and will purchase from bestbacuum.com next time I need a vacuum.

Date of experience: December 27, 2013
Larry F.
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Frequent customer
December 26, 2013

Frequent customer - great service and products

Date of experience: December 26, 2013
Cheryl F.
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Order was delivered overnight!
December 26, 2013

Order was delivered overnight! I was expecting it in a few days, but it arrived earlier than expected-a welcome surprise!

Date of experience: December 26, 2013
Susan W.
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Website easy to navigate
December 26, 2013

Website easy to navigate. Free overnight shipping is fantastic.
Vacuum arrived within 30 hours of when I ordered it. Awesome service.

Date of experience: December 26, 2013
Mike B.
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Easy ordering process
December 25, 2013

Easy ordering process. Great website.

Date of experience: December 25, 2013
Charles M.
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It was just really easy and well organized
December 24, 2013

It was just really easy and well organized.

Date of experience: December 24, 2013
C D.
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Spoke to Eddie on phone, he was very knowlegable about product.
Hope to have a good buying expirence,bought vacuum on a Sat.and lt was delivered on Tues.
VERY SATISFIED WITH BUY AND DELIVERY.

Date of experience: December 21, 2013
camelia f.
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Very pleased with the services and the vacuum that we chose - a nice, small, but powerfull and smart device.
Thank you Bestvaccum.com!

Date of experience: December 20, 2013
Malaika A.
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Fast delivery
December 20, 2013

Fast delivery. No issues with product.

Date of experience: December 19, 2013
Jane K.
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Thank you-it was so easy
December 19, 2013

Thank you-it was so easy

Date of experience: December 19, 2013
Jamie B.
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I have ordered from best vacuum before and have been very happy with the service that I have received. This is the second time that I have ordered from Bestvacuum.com and they did not disappoint. Super fast shipping. I'll shop again with them.

Date of experience: December 19, 2013
Judy W.
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Website is easy to use and you offer accessories, bags & filters for our Miele, which is several years old. Was sorry to miss your 10% offer.

Date of experience: December 18, 2013
Sarah O.
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I was disappointed by the high price of two very small vacuum parts and no discount codes or free shipping available. I only ordered these because a relative specifically picked the items out for Christmas.

Date of experience: December 16, 2013
Katherine L.
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Easier than driving to my local store
December 14, 2013

Easier than driving to my local store.

Date of experience: December 14, 2013
Roger G.
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Good selection & easy site to navigate
December 14, 2013

Good selection & easy site to navigate. Product delivered as discussed. Will return for future needs.

Date of experience: December 14, 2013
Camille P.
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So far so good
December 14, 2013

So far so good.

Date of experience: December 14, 2013
jan m.
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Quick and best price with no tax or shipping!
December 14, 2013

Quick and best price with no tax or shipping!

Date of experience: December 14, 2013
Esther D.
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My first reaction, considering the price I paid, was disappointment that there was no rug beater attachment. The suction is suction on steroids, but even on the Auto setting, it is difficult to vacuum area rugs. Having had shoulder surgery recently, I really struggled not to injure myself. A belt-driven rug beater would have been much appreciated, considering the power of the vacuum cleaner and the difficulty that power creates in moving the brush back and forth. Other than that, I'm pleased with the purchase. Having four dogs, I was blown away by the Miele Aliza's ability to remove dog hair completely from a microfiber couch!

Date of experience: December 12, 2013
Carol N.
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Super fast delivery
December 11, 2013

Super fast delivery. Thanks

Date of experience: December 10, 2013