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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Richard M.
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Easy and quick shopping and ordering!
January 10, 2014

Easy and quick shopping and ordering!

Date of experience: January 10, 2014
ACypressCustomer X.
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Easy website navigation
January 9, 2014

Easy website navigation. Great buying experience. Very fast delivery time. Very happy.

Date of experience: January 9, 2014
Catherine C.
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Great communication
January 9, 2014

Great communication. Kept me notified as to progress of order.
I haven't received vacuum, yet, so I can't rate that, but customer service is extraordinary.
Thank you.

Date of experience: January 8, 2014
colleen p.
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Ordering was fast and easy, delivery was timely and it was a pleasure not to have to travel to look for the items I needed.

Date of experience: January 8, 2014
Corey H.
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I called and talked to Tom (the manager) of Best Vacuum on Lincoln Ave. In Chicago Il. He was courteous and extremely helpful. Thank you!

Date of experience: January 8, 2014
Phyllis S.
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The price I paid and ease of ordering and the timely delivery were all above my expectations! I will be ordering again with your company when the time comes.

Thanks for such good service

Phyllis Shapiro

Date of experience: January 6, 2014
David N.
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Very good website
January 6, 2014

Very good website. Great value.

Date of experience: January 6, 2014
maddie Z.
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Love my new vacuum
January 5, 2014

Love my new vacuum.

Date of experience: January 5, 2014
Pruitt B.
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Awsome
January 5, 2014

Awsome

Date of experience: January 5, 2014
Anne H.
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Great site, easy and fast
January 4, 2014

Great site, easy and fast. Quick delivery. Overall easy, convenient and superior service and product!

Date of experience: January 4, 2014
Myrna G.
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Very happy with the item
January 4, 2014

Very happy with the item. It was wider than I expected, but I had not checked the dimensions!

Date of experience: January 4, 2014
mielehigh Z.
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I love the Miele Olympus!
January 4, 2014

I love the Miele Olympus! If you think your house is clean, buy one of these and vacuum. You won't believe how much dirt your old vacuum left behind. It's amazingly quiet and easy to steer. I have hardwood floors and a few old (but good quality) area rugs. After vacuuming the rugs, they look brand new.
It really did arrive in one day with free shipping (on New Year's Eve.) It's the best deal around.

Date of experience: January 4, 2014
Andrew W.
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Vacuum arrived on time and in great condition!
January 4, 2014

Vacuum arrived on time and in great condition!

Date of experience: January 4, 2014
Anastasia N.
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Everything was easy and perfect from ordering my first Miele to receiving it and now loving it. Thank you bestvacuum.com.

Date of experience: January 4, 2014
Diana P.
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Easy to order and received Quickly.Will order that way again.

Date of experience: January 3, 2014
Richard S.
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Great comparison chart of features
January 2, 2014

Great comparison chart of features

Date of experience: January 2, 2014
Sharon M.
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Very nice website; loved the chart of all the vacuums so I could compare the different models. Love my new vacuum! It handles so nice and has awesome suction. Someone from Best Vacuum personally called me and I received a free package of dust bags!

Date of experience: January 2, 2014
CG H.
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I ordered the wrong HEPA Filter and service assured me they would send the correct item with a return envelope. Excellent service!

Date of experience: December 30, 2013
Michael M.
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I could not believe FedEx left my $*** vacuum cleaner on my front doorstep after getting a signature from a neighbor. Why didn't they leave it with the neighbor?

Date of experience: December 30, 2013
Cheryll F.
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Thank you, it was so easy to order
December 30, 2013

Thank you, it was so easy to order. Receiving the products within just a few days was great.

Date of experience: December 30, 2013