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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Judy Z.
0 reviews
0 helpful votes
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Glad to be able to order during pandemic
May 20, 2020

Glad to be able to order during pandemic. Local stores closed or out of business.

Date of experience: May 19, 2020
Carrie M.
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Sorry
May 17, 2020

Sorry. Have not used it yet.

Date of experience: May 17, 2020
michael Y.
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/,mn
May 17, 2020

/,mn

Date of experience: May 16, 2020
Lenore W.
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Quick and easy
May 16, 2020

Quick and easy

Date of experience: May 16, 2020
Louise K.
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Easy and efficient
May 16, 2020

Easy and efficient. Quality products. All supplies you need for vacuums. This is 2nd vacuum i purchased in last 10 years. Their service is excellent. I buy all my bags and filters from them. A very quality company

Date of experience: May 16, 2020
irina R.
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Was pleasantly surprised how fast I received my order

Thank you!

Date of experience: May 13, 2020
Lucy W.
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Good website, good information about what models a filter or bag will work in. Speedy shipping. Overall good company.

Date of experience: May 12, 2020
John M.
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Wasn't told that vacuum was out of stock and would have to wait almost a week to get it. Not sure yet if I like the vacuum enough yet to keep it.

Date of experience: May 12, 2020
Kristine C.
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Loved shopping on this site
May 12, 2020

Loved shopping on this site. Easy to check out and pay.

Date of experience: May 12, 2020
felix b.
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Fast
May 10, 2020

Fast

Date of experience: May 9, 2020
Louise S.
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Quick and easy
May 10, 2020

Quick and easy. Thank you. Louise I can't get to submit though.

Date of experience: May 9, 2020
Tony O.
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They did everything they were supposed to do.

Date of experience: May 9, 2020
Lorena P.
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Very efficient
May 9, 2020

Very efficient.

Date of experience: May 8, 2020
Sheryl S.
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Love the products..
May 9, 2020

Love the products. Very reliable!

Date of experience: May 8, 2020
D W.
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Excellent service and great products
May 7, 2020

Excellent service and great products

Date of experience: May 6, 2020
Edward B.
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Simple and easy, Good prices
May 5, 2020

Simple and easy, Good prices

Date of experience: May 5, 2020
Eileen K.
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Wonderful experience ordering with Best Vacuum. Excellent and prompt service. Delivery was within a few days. Customer service was excellent as well. Love my new Miele Electro+ C2 Compact!

Date of experience: May 5, 2020
Marilyn G.
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Okay
May 4, 2020

Okay

Date of experience: May 4, 2020
Kelly C.
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Great customer service and fast delivery
May 3, 2020

Great customer service and fast delivery.

Date of experience: May 3, 2020
Diane E.
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Provided a helpful list of vacuum models that work with the vacuum bags that I ordered.

Date of experience: May 3, 2020