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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Brenda R.
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Quick service and answers to my questions
October 5, 2017

Quick service and answers to my questions.

Date of experience: October 5, 2017
Happy n.
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Loved that I could create an account just by entering my shipping info. Thanks for making this an easy process so far!

Date of experience: September 29, 2017
Jamie D.
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Super fast delivery!
September 28, 2017

Super fast delivery! Price was the same everywhere so went with fastest delivery and that it was!

Date of experience: September 27, 2017
Liza K.
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Easy ordering online and super fast delivery
September 26, 2017

Easy ordering online and super fast delivery.

Date of experience: September 26, 2017
A D.
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This is the third vacuum purchased over the past 12 years plus; superb products and service. Thanks!

Date of experience: September 22, 2017
Kathleen H.
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This was very user friendly
September 19, 2017

This was very user friendly. I happen to love Miele.

Date of experience: September 19, 2017
Mike K.
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Good customer service and very wuick delivery
September 15, 2017

Good customer service and very wuick delivery

Date of experience: September 15, 2017
Thomas J.
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I've had to order the same products for the second time because my first order was cancelled by the fraud department. I have no problem with that except I was not informed about any problems. So having expected my product on Tuesday, I now have to wait for about a week to get it. This was a bit disappointing because the fast shipping was a the biggest reason I chose to get it through best vacuum.

Date of experience: September 3, 2017
Chigitta J.
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Quick easy ordering and I save money as well
August 28, 2017

Quick easy ordering and I save money as well.

Date of experience: August 28, 2017
Paul V.
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Quick and painless, found exactly what I needed in about 2 minutes.

Date of experience: August 26, 2017
Six S.
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Very easy to find what I was looking for, easy to order, prices comparable to other sources. But getting next-day delivery for no charge is unprecedented! Why would I go anywhere else?

Date of experience: August 16, 2017
Carol D.
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Very satisfing
August 15, 2017

Very satisfing

Date of experience: August 15, 2017
Pamela B.
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I liked the compare chart that helped me to determine which vacuum I needed. Also the free one day shipping.

Date of experience: August 14, 2017
Michael h.
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Very pleasant
August 13, 2017

Very pleasant

Date of experience: August 12, 2017
Gary T.
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Excellent
August 12, 2017

Excellent. Purchased from this company many times over the years.

Date of experience: August 11, 2017
Kirby P.
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Ordering was easy once I contacted you to add the "add to cart" button to webpage.

Date of experience: August 7, 2017
Barry S.
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Simple and easy!
August 6, 2017

Simple and easy!

Date of experience: August 6, 2017
M G.
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After using a central vac system in a 3,000sq ft tiled home for the last 20 years, I needed a vac to maintain 1,500sq ft of hardwood floors in my downsized life. Best Vacuum made the process of researching and comparing vacuum models and brands convenient. Shipping was free and at my door (across country) within a couple of days.

Date of experience: August 4, 2017
Tammara H.
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It was fast service and complete!
August 2, 2017

It was fast service and complete! I liked that they have my parts that I needed!

Date of experience: August 2, 2017
C P.
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Quick, easy
July 27, 2017

Quick, easy - appreciate the overnight free shipping! Cleaner was packed very securely and except for a couple minor questions I had, the instructions were clear. Customer service answered those very satisfactorily.

Date of experience: July 27, 2017