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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Wayne B.
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Always a good experience ordering from best vacuum
December 12, 2017

Always a good experience ordering from best vacuum. Fair competitive prices...fast shipping.

Date of experience: December 11, 2017
Paul F.
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User friendly process, nice website
December 7, 2017

User friendly process, nice website.

Date of experience: December 7, 2017
Jody I.
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Frustrating trying to complete the order through Paypal last night. Sent a message and it was answered quickly this morning with a link to Paypal. The order was then completed quickly.

Date of experience: December 5, 2017
Andrew J.
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Nice customer service and great prices
December 4, 2017

Nice customer service and great prices

Date of experience: December 4, 2017
Lisa P.
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Great shopping experience
December 3, 2017

Great shopping experience. Fast shipping! This Compact C1 is a Christmas gift so haven't used it yet to give a good review on the product. Hoping it outlasts my Rainbow that I've had for 20+ years that's still going just too heavy to use on all floors of my home.

Date of experience: December 2, 2017
Kate Q.
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Fast and simple checkout with PayPal one touch!
December 2, 2017

Fast and simple checkout with PayPal one touch!

Date of experience: December 1, 2017
Cathy R.
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Love the service and quick delivery
December 1, 2017

Love the service and quick delivery.

Date of experience: December 1, 2017
Andrij N.
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Called direct, very informative customer service, great selection of products, quite happy with overall order experience.

Date of experience: November 30, 2017
Ben U.
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Great site, have been coming back for 10 years now
November 29, 2017

Great site, have been coming back for 10 years now.

Date of experience: November 29, 2017
James G.
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Best Customer Service!
November 28, 2017

Best Customer Service!

Date of experience: November 27, 2017
Angela G.
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I wanted to pay for overnight shipping your sute did not allow

Date of experience: November 27, 2017
Diane J.
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Easy shopping
November 22, 2017

Easy shopping

Date of experience: November 22, 2017
Dee V.
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Helpful information on which models are compatible with accessories.

Date of experience: November 13, 2017
JoAnnette X.
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Good products
November 9, 2017

Good products

Date of experience: November 8, 2017
Patty M.
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Very easy and thorough
November 7, 2017

Very easy and thorough. Excellent!

Date of experience: November 6, 2017
Jim L.
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Good Experience so far
October 28, 2017

Good Experience so far

Date of experience: October 28, 2017
Noah G.
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I've shopped with you in the past and am always deeply satisfied. Thank you for excellent service and wonderful products!

Date of experience: October 26, 2017
Hazel H.
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Easy to order, no tax and free shipping
October 19, 2017

Easy to order, no tax and free shipping

Date of experience: October 19, 2017
Thomas L.
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Outstanding
October 18, 2017

Outstanding

Date of experience: October 18, 2017
Marjorie F.
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Very clear web site
October 17, 2017

Very clear web site

Date of experience: October 17, 2017