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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Ms G.
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Average
February 14, 2018

Average. Bit of a bother trying to click "place order" until I figured out that I had to specify type of shipping. You might want to add a warning button or have that field flash red to give the buyer a hint as to why the "place order" button is greyed out.

Date of experience: February 14, 2018
Mike M.
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Fast, and They have everything I need
February 11, 2018

Fast, and They have everything I need

Date of experience: February 11, 2018
Cheryl B.
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Always order what I need from this company
February 11, 2018

Always order what I need from this company.

Date of experience: February 11, 2018
Ruth L.
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Quick and easy
February 8, 2018

Quick and easy

Date of experience: February 8, 2018
Dennis c.
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We did our homework and found we needed a sealed unit. Our old unit was not sealed and leaked quite a bit. There's nothing like finishing the vacuuming just to find a light coat of dust everywhere. Now with our Miele soft carpet, when the vacuuming is done there is not a spec of dust anywhere. Should have gotten it a long time ago. Thanks

Date of experience: February 5, 2018
Anonymous D.
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Great company
February 4, 2018

Great company. Always satisfied.

Date of experience: February 4, 2018
Mary U.
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I've researched the product I just bought for many years. Finding an on-line source in a store fairly close and with a reliable hx was both convenient and a good experience. I'm hoping you also carry accessories for the Miele rotary iron. I still use my old IronRite mangle, but am glad to have another mangle in the house soon!

My interaction with bestvacuum.com was internet only and they were very responsive to email questions. This purchase was made in another state and I appreciate the excellent care with shipping and that shipping was free for this product. We have no dealers here in Michigan, so very happy to see Miele products in Illinois. Highly recommend buying from bestvacuum.com

Date of experience: February 2, 2018
Alex U.
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Was so satisfied with my 1st purchase, ordered again.

Date of experience: January 31, 2018
Suzie W.
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Fast and easy
January 28, 2018

Fast and easy. Great website!

Date of experience: January 28, 2018
Darold I.
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Like using PayPal
January 26, 2018

Like using PayPal

Date of experience: January 25, 2018
D E.
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I appreciate all of the make and model info listed for each filter.

Date of experience: January 24, 2018
jim e.
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Quick and easy
January 24, 2018

Quick and easy. Fast delivery. Great packaging.

Date of experience: January 23, 2018
Adrienne A.
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Easy to order
January 20, 2018

Easy to order. You take PayPal. Came Quickly

Date of experience: January 20, 2018
Constance D.
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Good, except I didn't know about any discount codes. I hate to think there was something available that I didn't know about. If there is a discount left on the table I would like to know about it and use it. That would be my only request for followup.

Date of experience: January 19, 2018
John L.
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Would definitely buy from you again
January 16, 2018

Would definitely buy from you again

Date of experience: January 16, 2018
Helene O.
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It was extremely easy, and very quick-thank you!
January 12, 2018

It was extremely easy, and very quick-thank you!

Date of experience: January 11, 2018
Leslie L.
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Quick & efficient
January 8, 2018

Quick & efficient.

Date of experience: January 8, 2018
Steven T.
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Great, everything went very smooth a pleasure to deal with will be ordering more!

Date of experience: January 3, 2018
Raymond B.
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Easy to use web site, fast shipping
December 21, 2017

Easy to use web site, fast shipping

Date of experience: December 21, 2017
Emily T.
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Quick, easy, and great turn around time
December 21, 2017

Quick, easy, and great turn around time. Products as described and at a reasonable price.

Date of experience: December 20, 2017