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Best Vacuum

4.9

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Jessica X.
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Fast fast fast
March 2, 2018

Fast fast fast

Date of experience: March 1, 2018
Nancy B.
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Easy and efficient
March 1, 2018

Easy and efficient

Date of experience: February 28, 2018
Ralph M.
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So far things are looking good
February 28, 2018

So far things are looking good

Date of experience: February 28, 2018
CJ T.
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Always super service and product selection from Best Vacuum. Happy to recommend BV to friends and family. You live up to your name!

Date of experience: February 28, 2018
Wind E.
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Online ordering was easy
February 28, 2018

Online ordering was easy. The only hiccup I had was that they didn't let me know when it shipped. I had to reach out to them to find out the status of my delivery. They responded back quickly with a tracking code. Delivery time was acceptable, 8 days.

Date of experience: February 27, 2018
Janet A.
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My vacuum and 2 other items arrived promptly!
February 27, 2018

My vacuum and 2 other items arrived promptly! So far I have been very pleased with the Miele and the quality and performance.

Date of experience: February 26, 2018
Bruce B.
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Very user friendly
February 27, 2018

Very user friendly. Quick easy checkout.

Date of experience: February 26, 2018
Bigb W.
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Best of class shipping and communication
February 26, 2018

Best of class shipping and communication. Eg email confirmation and ship notice.

Date of experience: February 26, 2018
Terry X.
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Very satisfied
February 26, 2018

Very satisfied.

Date of experience: February 25, 2018
Emily P.
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Very positive experience
February 26, 2018

Very positive experience.

Date of experience: February 25, 2018
Giulia K.
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I was not very happy with my previous vacuum, a Dyson. The Miele seems better built. I've only used it once but I'm very satisfied. The attachments are excellent as well, especially the small power brush for stairs and upholstery.

Date of experience: February 24, 2018
Vincent S.
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Buying experience was easy and product delivered in a timely manner and in good condition. Liked the opportunity to buy a four pack of vacuum bags with free shipping.

Date of experience: February 24, 2018
Artie S.
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Great deal
February 24, 2018

Great deal. Quick delivery.

Date of experience: February 23, 2018
Brittany U.
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Website order was a issue
February 21, 2018

Website order was a issue

Date of experience: February 21, 2018
JULIE K.
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NAVIGATING THRU WEBSITE IS EASY
February 21, 2018

NAVIGATING THRU WEBSITE IS EASY. I LIKE THE ABILITY TO COMPARE PRODUCTS. Shipment was very quick and accurate.

Date of experience: February 20, 2018
Pat G.
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Too soon to tell for sure because I have used the new vacuum only once since delivery, but was impressed by the suction and overall quality.

Date of experience: February 20, 2018
Abigail N.
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Super fast delivery
February 20, 2018

Super fast delivery.

Date of experience: February 20, 2018
Mary T.
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Great price
February 20, 2018

Great price. Great service.

Date of experience: February 20, 2018
MB G.
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Great service and delivery
February 17, 2018

Great service and delivery

Date of experience: February 17, 2018
R B.
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Easy, clearly described, good follow up
February 15, 2018

Easy, clearly described, good follow up

Date of experience: February 14, 2018