BestPricePhotoReviews 99

I placed an order with this company because their prices were the best I found. They called me up a day later to confirm my address and then told me the camera only came with a 30 min battery and wanted to upgrade the battery and charge me an additional $100. I cancelled the order but they charged my credit card anyway. I called them back several times but they were hard to reach and when I did finally get through to them they confirmed the order was cancelled and hung up before I could even tell them to reverse the charge on my credit card. I had to call the credit card company to dispute the charge. Stay away from this company

I placed an order with them online and the next day I received a call asking to confirm my order because it was over $500. At first I didn't think anything of this, just thought it was an additional fraud protection the credit card had started to require. Then, they started to recommend all of these additional items that I needed in order for my camera (Nikon D5100) to work, including a battery and upgraded memory card that they were going to give me at a discount off the close to $200 price he quoted me. Luckily, I needed to consult my husband before adding so much extra to my order and I said I would call them back shortly. I was informed that I probably had about 20 minutes before they sold out.

In the interim, I checked the price of the memory card ($15 - $30 on amazon) and the battery he said cost $129 ($35 on amazon) so there goes all my savings for going with them. Plus, I was told all cameras come with a battery by several sources and even their website says the camera body only comes with the battery. When I called them back with some additional questions about that the salesman got very rude and short with me and said their special 17 piece kit is made by them and doesn't come with the battery, which means to me they take apart the box from Nikon and take out the battery and then try to sell it to you separately for a hugely inflated price. When I hung up with them after canceling my order I checked this site and promptly called my bank to cancel my card for fear they might charge it. I then called B& H and spoke to a very helpful salesman who I had complete trust in and am placing an order with them, and I'm not spending any more then I would have in the end with them. I feel I dodged a bullet.

I agree with all the other negative reviews out there. I had a terrible experience when trying to order a camera from this site, and when I tried to ask for a refund of my money back, and told me that the only way I could get my credit card refunded was if I lied and gave them a 5 star review on the website www.resellerratings.com.

Every single positive review on that site is most likely a lie from someone who was told that the only way for them to get their money back was to post a positive review. Stay away from this company.

I ordered a camera a month ago. Cancelled within hours of being told it only came with a demo battery, being pressured to buy extra batteries, having the card charged more than I agreed to, being treated rudely, not getting an invoice. Just got the refund a few days ago (one month to the day-I had deferred my comments until that process was complete as it involved filing a dispute with my CC company). The first post cancellation contact I had with the company was being called after I posted a negative review on another site.

The worst experience i ever had among all my online purchases. After waiting for 10 days of my order for a T3i Camera, they said they are waiting for stock and without my permission they cancelled the order.The guy over their customer helpdesk making mockery of me and talking as if they are giving the product to me for free of cost by doing some favor.
I could see a similar site named primotronix.com where the price and the stuff selling are the same.
The pricing of these websites is really good which attract people but dont fell into it as i really feel they are not selling the original product with more than $100 dollar lesser than any regular online stores.

Yes, all the negative reviews are true! I received my item quickly, but it did not work! So, after sending a mean e-mail to them, a representative called me and promised a FedEx label... which I didn't receive until 5 days later, when I called back to follow up with it... When I tried to download the PDF of the label in my e-mail, it was a virus that luckily my computer detected and deleted! So I called their stupid customer service again and got very rudely greeted and transferred about 6 times before I was hung up on! So I disputed the charge on my credit card and sent the customer service a mean e-mail with no returned phone call. SHUT DOWN THIS COMPANY!

I ordered a camera two weeks ago from BestPricePhoto, got a confirmation e-mail that said they usually ship within 72 hours, and then nothing for two weeks. My credit card was not charged so I called them asking what happened to my order. The customer rep was unbelievably rude, I've never encounter anything like that, he did not offer any greatings, interrupted what I was saying, shouted at me, I just could not go through. Finally I found out that they did not have my camera in stock and it is on back order. More shouting when I asked why wasn't I notified. I cancelled the order and hopefully my credit card will not be charged, but I will never deal with them again.

This has been very bad shopping experience. I ordered a camera through them on April 24, except for an\ confirmation email about my order, there is no update about shipping or credit card charge. Their website only shows the order is in progress. Till today (May 2nd), I made my second phone call asking about where is the merchandise? The guy says it will be shipped out tomorrow. The customer service was rushy and unclear, apparently they do not care the customer's need because there is things they are hiding. Will never shop with them.

Ordered a Nikon Coolpix online. A day later a guy calls trying to get me to buy all kinds of accessories. Lied about that they were original Nikon brand, the camera was opened and missing parts and defective. Called Nikon and they recommended sending it back and that they are NOT a Nikon dealer (another lie). They refused to issue an RMA as customer service (does not exist) is a scam. Put in dispute with credit card company. STAY FAR AWAY!

There's a reason why you can't read comments on their web site before making a purchase. I wish I had researched this horrible company before I ordered a camera. Every negative comment is true and I am hoping that I don't get charged for anything after I just canceled my order. My in box is FULL of spam since I ordered, and I am getting international telemarketing calls since I cancelled. Print out the sale price and bring it to Fry's where they match on line prices. NOTHING BUT LIES AND LIARS!

Worst customer service. I need to wait 20-30 min to talk to their representative. I ordered canon EOS 60D through their website. I called them every week. They never shipped to me. I waited for almost 50 days. I dont have patience to wait longer than this. Today i cancelled the order. I will never buy any product from them even if they offer me free. Worst experience. Please stay away from their website. Don't know why they put false deals in their website. I am wondering they do some misuse my credit card information.

I ended up not buying a camera here as I felt it was very bait/switch. I placed a web order for the new Nikon 7100. The next day I received a series of calls and emails in order to process my order. Upon speaking to them - I was up-sold a memory card (for $150), a battery (for $150) and then the US version vs the International version (again for $150)
Upon the third attempt to upgrade me - I said I felt like I was being bait/switched and said I wanted to cancel my order. Thankfully it was canceled without any hassle.
After this experience - I went right over to amazon.com and bought the camera with the comfort of knowing that this was not going to happen. This is the LAST time I try a no-name retailer. Felt very scammy!