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Best Of Signs Reviews Summary

The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.

This summary is generated by AI, based on text from customer reviews

service
446
value
76
shipping
77
returns
38
This company responds to reviews on average within 0 days

Instant Feedback

11,308 reviews

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Virginia
1 review
0 helpful votes
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Poor Customer Service
October 2, 2025

I paid extra to have the product "rushed" to me. Delivery date said Friday. I needed it Saturday. I received it Monday... I no longer had a use for it after the event. I was told there were no returns when I tried to get a refund.

Date of experience: September 6, 2025
Veeni M. — Best Of Signs Rep
5 months ago

Hi Eric, Thank you for the feedback. We are very sorry to hear about your experience with the delivery and the inconvenience it caused. Our records show that our team had offered a refund option and requested you to return the product. However, we have not received a reply from you after that communication. We kindly request you to respond to the same email so that we can assist you further with the return and refund process. Your feedback is valuable, and we will take it into consideration to improve our service.

Tennessee
1 review
0 helpful votes
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Product
October 1, 2025

Loved it the product was beautiful. I got so many compliments.

Date of experience: September 21, 2025
Veeni M. — Best Of Signs Rep
5 months ago

Hey Talisa! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Good service.
September 30, 2025
Updated review

I like the quality of the prints and that I can use coupons. Because of the nice coupon I received I'm doing another print.

Date of experience: September 20, 2025
Veeni M. — Best Of Signs Rep
5 months ago

Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.


I have had the best service
September 10, 2025
Previous review

I have had the best service.

Date of experience: August 30, 2025
California
1 review
0 helpful votes
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I am overall happy with the ordering process, website, and customer support. I just feel that the printing quality left something to be desired.

Date of experience: September 19, 2025
Veeni M. — Best Of Signs Rep
5 months ago

Hey Jeffry! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Customer service was very accom
September 28, 2025
Updated review

There was a minor issue with production and shipping, but bot were handled immediately and to my satisfaction.

Date of experience: September 18, 2025
Veeni M. — Best Of Signs Rep
5 months ago

Hey Jim! Thank you for sharing your experience! We’re glad to hear our customer service team could assist you promptly and that the production and shipping issues were resolved to your satisfaction. We truly appreciate your patience and look forward to serving you again soon. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


EASY-TO-USE WEBSITE AND CHECKOUT
September 2, 2025
Previous review

EASY-TO-USE WEBSITE AND CHECKOUT.

Date of experience: August 23, 2025
New York
1 review
0 helpful votes
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Make sure you have enough time to get the artwork and graphics approved as it will delay the shipment process and even if they say it will go through, there may be a chance the shipping service conveniently doesn't come the day of pick up to scan and grab the box even though you paid priority overnight.

Date of experience: August 29, 2025
Veeni M. — Best Of Signs Rep
5 months ago

Hey Nicholas! Thank you for your feedback, and we sincerely apologize for any inconvenience caused. We understand how important timely artwork approval and shipping are, and we truly appreciate you bringing this to our attention. We will review our processes to ensure smoother coordination between artwork approval and shipment in the future. Your comments are very valuable, and we appreciate your patience and continued support.If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Love my banners, excellent customer service.
September 27, 2025
Updated review

I needed to add something to my banner and I was able to reach customer service easily outside of regular business hours. Very helpful!

Date of experience: September 17, 2025
Veeni M. — Best Of Signs Rep
6 months ago

Hey Lauren! Thank you so much for your kind words! We’re delighted to hear that you love your banners and had a smooth experience with our customer service team, even outside regular business hours. We’re always happy to help and look forward to serving you again! If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Fast and easy
March 23, 2025
Previous review

Fast and easy

Date of experience: March 13, 2025
Hawaii
1 review
0 helpful votes
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No one responded my email
September 25, 2025

They told me that they don't have it anymore but items are still available online

Date of experience: September 15, 2025
Veeni M. — Best Of Signs Rep
6 months ago

Hey Kyoko! We’re truly sorry for the inconvenience caused. We always strive to provide efficient service, and we regret that your ordered product went out of stock. Our team reached out to you for approval before suggesting a change in the product, but we understand that the item should have been removed from the website once it was unavailable. Your feedback is valuable, and we will take it into consideration to improve our process. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arkansas
1 review
0 helpful votes
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Banners
September 25, 2025

Been ordering from here for years. Always great quality products, fast shipping and excellent customer service!

Date of experience: September 15, 2025
Veeni M. — Best Of Signs Rep
6 months ago

Hey Julie! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Delay delay
September 25, 2025

Had several delays, wouldn't accept/convert PSD file, after an extra 2 weeks of back and forth, gave a date we needed the shipment by and it was missed. We had to overnight ourselves to meet event. Product did turn out pretty good.

Date of experience: September 12, 2025
Veeni M. — Best Of Signs Rep
6 months ago

Hey Jay! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

New York
1 review
0 helpful votes
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Really the Best of Signs!
September 24, 2025

First they made edits on my design to make sure it comes out perfect on a 10 x 8 banner.
Then when we had a miscommunication regarding art approval which could have resulted to delivery After the date I needed the sign, they helped come up with a solution that was acceptable to both parties. Got the sign on time and I didn't have to pay for the entire rush shipping.

Date of experience: September 14, 2025
Veeni M. — Best Of Signs Rep
6 months ago

Hey Gladys! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

West Virginia
1 review
0 helpful votes
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Wrong files used
September 24, 2025

I sent in several designs for restaurant tables and outdoor signs, they used a design. For the tables for the outside signs and now they don't have a phone # on them and should have

Date of experience: September 13, 2025
Veeni M. — Best Of Signs Rep
6 months ago

Hello David, we are sorry for the inconvenience caused to you. We always strive to deliver products as per our customers’ requirements; however, we understand that there is always room for improvement. Our team has already contacted you via email and offered a replacement for the product you experienced an issue with. Kindly review the email and revert back so we can proceed further. If you have any other concerns, please feel free to contact us—we will be happy to assist you.

Florida
1 review
0 helpful votes
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Awesome Job
September 23, 2025

Excellent communication, super fast shipment, custom sign was exactly the way i wanted. Excellent company great job!

Date of experience: September 13, 2025
Veeni M. — Best Of Signs Rep
6 months ago

Hey Ev! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Excellent!
September 21, 2025
Updated review

We were very fussy about the design, took us awhile to approve it, but the designers were very kind and accommodating, not a hint of complaint or tiresomeness... And our banner arrived faster than expected too. Great people!

Date of experience: September 11, 2025
Veeni M. — Best Of Signs Rep
6 months ago

Hey Joy! Thank you so much for sharing your experience! We truly appreciate your patience during the design process, and we’re delighted to hear our team could make it smooth and enjoyable for you. Glad the banner arrived earlier than expected we look forward to serving you again!


Ordering is quick and easy!
September 1, 2025
Previous review

Ordering is quick and easy!

Date of experience: August 22, 2025
Colorado
1 review
0 helpful votes
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I have placed 3 different orders with Best of Signs, the first time the canopy tent came missing parts. The latest order there was an item missing but the customer service department was anything but helpful. They were short and just kept referring to the 3 day policy to report issues. Make sure you open your packages right away and don't expect them to help out even if you are a return customer that has spent thousands of dollars with them.

Date of experience: September 10, 2025
Veeni M. — Best Of Signs Rep
6 months ago

Hi Dave, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Utah
1 review
0 helpful votes
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The best
September 19, 2025

This was not a first time purchase, their quality has had me coming back for different purchases

Date of experience: September 9, 2025
Veeni M. — Best Of Signs Rep
6 months ago

Hey Victor! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Hampshire
1 review
0 helpful votes
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Poor customer service
September 19, 2025

I ordered the wrong size acrylic letters for a youth sport organization. These were not custom made items, and they would not take an exchange for the correct size after we realized they would not fit. I called 3 times to speak with someone and they just gave me the same story - "please open a ticket so we can resolve". Weeks later, not resolved.

Date of experience: August 29, 2025
Veeni M. — Best Of Signs Rep
6 months ago

Hey Zachary! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Kentucky
1 review
0 helpful votes
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Communication was very hard to to confirm one thing about the product I purchased. I got off the phone very unclear I was getting what I wanted. I got it but vey poor quality.

Date of experience: September 8, 2025
Veeni M. — Best Of Signs Rep
6 months ago

Hey Randy! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Oregon
1 review
0 helpful votes
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Great quality and service
September 18, 2025

I shopped around various banner providers before ordering and found Best of Sign's prices to be the best. It turned out that the quality was great too! I was even contacted by them before my order was filled because they wanted to sharpen the photo I had provided. Now, that's great service.

Date of experience: September 8, 2025
Veeni M. — Best Of Signs Rep
6 months ago

Hey Chris! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Excellent quality athletic banners
September 18, 2025

Communications with the design staff were easy and resolved quickly. I was very concerned for international shipping delaying the arrival. In fact it beat the estimated arrival date by@ 3 days. The quality for the price was excellent, best value available. Print quality is great, images look just as expected

Date of experience: September 8, 2025
Veeni M. — Best Of Signs Rep
6 months ago

Hey Brandy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!