On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Best Of Signs Reviews Summary
The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The response rate for edit submissions was really long and my materials did not make it in time for the event even though I ordered them 3 weeks early. Unfortunately that feels like a waste of money.
I appreciate the ability to upload the tax exempt and get proof right in the check out
Waited past deadline and still didn't arrive even after reaching out.
Hi Sami, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Hey Marci! Thank you so much for your kind words! We’re thrilled to hear that you love your order and that it was just what you needed. Your recommendation means a lot to us! We look forward to serving you again in the future.
Best of Signs made the process of ordering my table covers very easy. The review process was intuitive and the final product quality was great. The price was very reasonable and the turnaround time was very fast. Highly recommend.
Hey Kelly! Thank you so much for your kind words and for choosing Best of Signs! We're delighted to hear that the ordering process for your table covers was smooth and that the review experience felt intuitive. It’s always our goal to deliver high-quality products at great value, and we're thrilled that you were happy with both the quality and turnaround time. Your recommendation truly means a lot to us, and we look forward to assisting you with future projects.
Good customer service and.price for the products ordered.
Hey Srinivas! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Using Best of Signs again and appreciate how easy it was to get our item designed and completed. Our feather flags are fantastic.
Hey Patricia! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excited to receive but sign severely bent, especially the legs. Stands crooked. One side of the sign and banner has an extra mark on it
Hi Richard, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
We have used Best of Signs for multiple sports senior nights and have had nothing but the best experience. The help they give, the quality of the finished signs, and the quick turnaround to get the signs has been fantastic. Everyone that sees these banners are amazed at the quality and size. I will continue to recommend that our organization use Best of Signs.
Hey Jennifer! Thank you so much for your continued trust and kind words! We’re thrilled to hear that your experience with Best of Signs has consistently met your expectations. It’s wonderful to know that the quality, support, and turnaround time have made a positive impact for your senior night events. We truly appreciate your recommendation and look forward to serving your organization again in the future!
I paid for overnight shipping and was promised delivery by today. (May 15)
Yesterday after 13h in communication with the company I as told delivery would be by tomorrow eod.
After contacting them again now, I was told the same thing. After insisting I needed guarantees, I was told product will not be delivered.
This made me have to rush and find a local
Printing company and this made me lose 3x the money I was going to make.
We sincerely apologize for the inconvenience and frustration you've experienced. We completely understand how critical this order was for you and how the delay has impacted your business — this is not the level of service we aim to provide.
To investigate this matter thoroughly and offer a resolution, we kindly request that you log in to your account and raise a support ticket, addressing it to the Brand Management Team. Unfortunately, we are currently unable to locate your order based on the information provided.
Once we receive your ticket, we will escalate it immediately for priority review and ensure it receives the attention it deserves.
We truly appreciate your patience and look forward to resolving this matter for you as quickly as possible.
I placed an order for two table cloths on 23rd April. The package was due to arrive 9th May. It didn't arrive. The package got as far as San Francisco but must have got lost or held in port or something. A new order was done on 15th May. I have not received any more details about the reorder, it is not showing on my account when I look it up online, I have not been notified of the shipping number and the reordered package has not arrived yet. I have tried communicating through the online ticket and issue resolution process without any response. I will never order from here again and I would like a full refund asap so I can order these from another supplier.
Hi Claire, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
My logo came out pixelated and blurry. Poor image quality, but the banner itself was large and well built.
Hey Morgan! Thank you for your feedback. We're glad to hear you were satisfied with the size and build quality of the banner. However, we're truly sorry to learn you were disappointed with the image clarity. Upon reviewing your order, our team did reach out regarding the design file you provided. Unfortunately, the image resolution and proportions were not ideal for the banner size. To avoid leaving blank areas, we stretched the artwork to fit the dimensions, which may have caused the pixelation you notice. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
"I'm writing to express my disappointment with my experience with your company. Over the course of 7 orders this year, I've accumulated several complaints. While the material is good quality, the customer service and slow delivery are unacceptable. I'm a loyal customer of Sticker Banner and recently discovered your company for large-format printing. However, the delivery delays have been a constant problem. For example, I placed an order on the 22nd, but due to a lack of payment for expedited shipping, the banner still hasn't been sent. Meanwhile, a similar order placed with Sticker Banner two days later arrived on Thursday. I'm extremely frustrated about having to pay a high shipping fee to receive the order on time for my weekend event and having to wait an hour to resolve the issue. Unfortunately, this will be my last order with your company. I can no longer tolerate the lack of priority on delivery and meeting deadlines. I appreciate your attention, but I hope you can improve your processes to offer a better experience for customers."
Hi Fabiane, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The clips were broken. Not sure how to use these now. Will have to find another use to make the most and not waste money
Hey Nicky! We sincerely apologize for the inconvenience caused by the broken clips. We understand how frustrating this must be and want to make it right. Please email us at [email protected] or raise a support ticket through your account. Our team will review the issue and assist you with a resolution as quickly as possible. Your satisfaction is important to us, and we appreciate the opportunity to address this.
Each time I've ordered from Best of Signs, I have never gotten a package on time. On my most recent (and last) order, I purchased express shipping to get the items by Tuesday, I received them the following Monday. All they did was give me a refund of the shipping and they didn't seem to care. The agent I spoke to someone would contact me and no one did.
Hi Christian, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Very good work - exactly as I had expected. Just the right color and background translucency for my application. Quality is excellent, and the film was packed well for shipment. Thank you.
Hey David! Thank you so much for your wonderful feedback! We're thrilled to hear that the product met your expectations in terms of color, background translucency, and overall quality. We also appreciate your recognition of our careful packaging for shipment. Your satisfaction is our top priority, and we're so glad to have been able to meet your needs. If there's anything else we can assist with, please feel free to reach out.
First time order. Diificult checkout page - but looking forward to the sign!
We have large prints made often and Best of Signs always delivers the best! Best in price, quality and customer service! Never letting any go to print until every little detail is perfect!
Hey Garry! Thank you so much for your kind words and continued trust in Best of Signs! We’re thrilled to know that our prints consistently meet your expectations in price, quality, and customer service. Our team takes great pride in making sure every detail is perfect before going to print, and it’s incredibly rewarding to hear that this commitment makes a difference for you. We truly value your support and look forward to serving you again on your next project!
Ordering banners is so easy, the turnaround is very fast, the price is hard to beat, and the banners look great.
Hey Bethany! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product, they helped make my graphic fit the signs perfectly. 100% recommend!
Hey Hilary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This order was our first for our school and we will use them again in the future for banners or signs. They have a quick service and a quality product. Thank you!
Hey Ginger! Thank you so much for your kind words! We're honored to have been part of your school's first order, and we're thrilled to hear that you were happy with both the service and the product quality. We look forward to supporting you with future banners and signs—thank you for choosing us
The banner was really good and the staff very helpful. I will be ordering again
Hey Adriana! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Katie, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.