Best BuyReviews 1,792

Yes the deals are basically the only reason to go to Best Buy these days. Sometimes in the back they offer super discounts on returned products. Besides that, everything else is slightly overpriced. Best Buy is struggling, we all know this and the company I grew up with is likely heading to extinction in the future unless they innovate.

The most entertaining thing about Best Buy is that Geek Squad. You go there and tell them the problem and they make you feel dumb. It's really only good for people who really don't have a clue about computers at all.

Surprisingly, Best Buy sometimes has great deals on certain items. I've also pre-ordered a couple of video games through them. I've regretted choosing the free option and shipping to home because it takes their Fed-Ex + USPS almost a week and a half (or two weeks if it's holiday season) to get to me by mail. Of course I realize upgrading shipping options would guarantee faster times but I have a feeling that even with the Fed-Ex + USPS method of shipping, there are tiers and Best Buy must be the cheapest tier because every other retailer that might use UPS/Fed-Ex + USPS has come in under a week, usually 3-4 days. Basically, free shipping is free shipping after all but it would have been easier to just pickup items at their store.

Overall I love Best Buy and the only reason I gave it 4 out of 5 is their sales guys always bug me in the store. I know they are not on commission or anything but whenever I ask once simple question it's like they never shut up. So I started doing everything online, that way I avoid that problem.

Anyways, I did order a cable for my computer several weeks ago and it was defective. I called Customer Service and they were really great, I got a new cable without issue. Best Buy really is a great place to find what you are looking for, maybe I just have rotten luck with the sales ppl...?

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Please do not review if you are affiliated or havI've only ever ordered the same item (on 2 different occasions) so I may not be the best judge, but I have to say I had good experiences both times. The items had to be back-ordered which added about 2 weeks to each order, I've had that experience with so many mail order companies that I almost expect it.

The items (David Carradine Tai Chi DVDs, total of 3) were very inexpensive, the packaging and cost of s + h were great and the items looked and worked great when they arrived. I never had to contact customer service so I can't offer anything on that subject.

Although my experience with Bestbuy.com was limited, I highly recommend them (for DVD purchases).

Not very good, 90 % of the time your item is not stock! And don't try to return anymore then about 3 items a year they will (they did it to me) Try to embarrass or intimidate you not to return anything again, and you cant get any knowledge from a youngster if they don't know it (Poor training if any) its not the youngsters fault! 10% in stock items. And how dare they put all the music stores out of business ( Sam Goody's, The Warehouse and others) because at first they had a great selection of music on CD's for about10 or 12 bucks, now there all but gone! Remember the time when you were with friends or just by yourself and thought of an album and wanted it, back then you could just hop in the car drive to your local Tower Records and get it at 1am and enjoy! No more, and concert tickets can you buy them at Bestbuy $#*! no! Now I'm really pissed!

I tried buying a laptop here twice. Both times it was too difficult to buy so I bought elsewhere.

On the HP I was buying, they insisted they removed virus and other stuff from it and I had to pay an extra $100.00 plus for their work... it was a brand new laptop, they must think we're dumb.

Then we tried buying our MacBook from them and the same thing happened. They said they only had opened ones that they took viruses and spyware out of and we had to pay almost $150.00 extra, seriously!

We said no and then they threatened that they have to put the viruses and spyware back into the computer, really? Lol

See ya! We ended up just going to buy the HP at Tiger Direct and we bought our MacBook from Apple.

Best buy is just a big complicated ripoff with rude staff to boot.

I have made many different purchases through Best Buy online. Everything I have ordered has come when they said it would. Their deals have always been right. They have an excellent service department. If necessary they have plenty of stores to go directly in person. They might not be the very cheapest but they are usually fair. Especially, if you keep your eye on the daily and weekly deals. For instance the new 17" Mac book Pro w/ Intel core 7 is about $150 cheaper than through the Apple online store.