Best BuyReviews 1,792

Ease of ordering, great deals, free store pick-up, 24-months free financing.

Do not hire Geek Squad to do anything with your computer. They've been found to snoop through your personal files, including pictures, financials and other documents. Additionally, there are numerous complaints out there about them scamming customers by telling them that they have something more wrong with their machine than they actually do. Its complete and flat out fraud. Michelle's suggestion below was a good one, and that's who I'm having fix this mess the "Geeks" created. Find someone you can trust! NOT GEEK SQUAD!

Australians Beware
Do not buy any computers from Best Buy they do not honuor warranties.
Bought a laptop brought it back to Oz 9 months latter it popped it self, Asus Au didn't want to know about it had to send it back to best buys USA at my cost who just made up all the stories in the world to avoid their responsibility. At the end had to throw away a 9mth old $800 lap top
BUY AUSTRALIAN.

I bought a $300 set of headphones for my husband for Christmas. By the time we got home from out of town Christmas vacation with Family (last weekend) and found a few minutes during the week to try to get them to work with the setup we have at home - only to find out they didn't, in between working full time (both of us), today, Saturday was the very first chance I had to return them. But nothing doing! They were keeping our money! (And everyone else's in the Returns line, I had to stand in line for about 20 minutes). Why can't they give some "grace" within the "grace period" and extend it for at least the Saturday for returns, especially electronics. Just two more days until Saturday so people can get there! But no, all I got from the managers (Levittown, NY) was to "talk to the hand" and "That's our policy". I understand that Returns cost them too, but it costs us working class shoppers, and loyal shoppers until this, so much more... and we can't claim the loss as write offs on our taxes like a big conglomerate like Best Buy could. I say UNFAIR! It shouldn't cost me $300 to find out that what I bought from you doesn't work. And no, store credit isn't anywhere near the same as getting my money back! That is a very expensive lesson, but I can assure you I have learned it well. Why don't you care about your customers while you still have them. There's nothing you carry in your store that can't be bought somewhere else! Next Christmas I, and everyone else in that line by my estimate, will be looking for return policies before they buy anything!

I had a 60 inch sharp tv for over 6 years the tv was working great. And then one day all of sudden stop working. Well i had to shop for a new tv. I am doing all my shopping online because i always know i will get better prices then i get in retail stores. But i shop for 70 inch sharp tv no matter where i looked best buy always had better prices. So i decide to go to best buy to buy the 70 inch sharp. I took it how was working great for 2 days then all of sudden stop working. (not best buy fault) i had to return the tv to best buy and they took it back no problem and refunded my money even that i returned the tv without the box. Amazing service. I actually love the service so much so i decide to buy another tv from bestbuy