Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Best Brilliance enjoys a strong reputation for high-quality jewelry and a diverse range of products, particularly in lab-grown diamonds. Customers appreciate the reliable support and guidance offered during the purchasing process, enhancing their overall satisfaction. However, there are some concerns regarding slower customer service response times during off-hours and occasional shipping delays. While many customers find the pricing reasonable given the quality, some express a desire for faster shipping options. Overall, the company’s commitment to customer care and product excellence positions it favorably in the competitive jewelry market.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was having some issues about where to buy a very affordable Bracelet for my sister, then I found this beautiful ring in my students fingers. I asked where she bought it. She introduced me to best brilliance. I love you guys for your quality products.
It isn't always too often in life which you are able to make a person you deeply love to love you more, but I sense that simply came about to me after i purchased my wife for her birthday one of the necklaces on your internet site. All of my life i used to be working in creation and by no means valued how a small gesture can make this sort of difference, the look on her face intended the whole lot to me, I in reality fee the knowledge of recommendation you men at quality Brliilance furnished me with, Many thank
I gave 5 star because BEST BRILLIANCE are very fast delivery and very best quality products I used my wedding ring which is so nice I'm very excited... great
Enjoyed working with Paul to order the ring of my girlfriend's dreams. There were a couple issues but Paul was very professional and made things right. Would definitely order from Best Brilliance again.
Money Back Guarantee
They provide free delivery and free
Returns on all their products within the
Continental USA. That's why I keep loving them
I always give them best service ever because their products are each carefully crafted to perfection, and safely delivered with
The utmost care - right to our doorstep and
Into our heart.
They cut of the diamond is truly something out worldly, and brilliantly fine quality of a gem that nowadays it's very hard to find.
It is not too often in life that you are able to make someone you deeply love to love you more, but I feel that just happened to me after I bought my wife for her birthday one of the necklaces on your website. All of my life I was working in construction and never valued how a small gesture can make such a difference, the look on her face meant everything to me, I truly value the wisdom of advice you guys at Best Brliilance provided me with, Many thanks
I would give Best Brilliance 5 stars if only reaching an expert from their team wouldn't require waiting for too long. The service itself is awesome, but please find a way to shorten the waiting times!
Now that I'm aware of the quality and beauty of mined diamond replacements, there's no way I'm going back. It's like cultured meat: Once it's good and affordable, people won't bother buying 'real meat'. Thanks for helping me understand that I don't have to give up on my values to buy a diamond.
The prices they offer are good, but not as good as I thought. As a company that brands itself under the title of 'beautiful but affordable', I expected some more... Affordability.
Really nice people on the customer service team. All my requests and questions were answered, and always with a smile. It's so hard to find these days a company that actually cares about human relations - but here you have one!
The cultured diamonds here look amazing, but their prices are not as good as I thought they would be. In the favor of Best Brilliance, I will say that their products look truly stunning - I wish they will only lower the prices of cultured diamonds.
No complaints whatsoever about the quality of the products I bought so far. With that said, their customer service is not so fast to answer. The representatives are kind and helpful, don't get me wrong. But it seems there are just not enough of them.
Wow, so many to choose from! There are so many shops to buy jewelry from out there, but no one has this massive array of options. Amazing!
Enjoyed working with Paul to order the ring of my girlfriend's dreams. There were a couple issues but Paul was very professional and made things right. Would definitely order from Best Brilliance again
Paul and staff helped me create the ideal ring for the love of my life. Even after several communications and pictures, I was shocked at the quality and craftsmanship they delivered. My fiancé adores her ring! I was skeptical at first but that was shattered when the ring arrived. Now I consider it one of my best purchases!
I wanted to surprise my wife with a necklace for our anniversary and a friend recommended them. It's a real beauty and the pricing is fair, but since they only operate online with one headquarters it took them about a week to ship...
Don't miss out on their V-Day sale, they offer some pretty sweet discounts there. And the delivery is super fast - they told us 7 business days but it arrived in 5...
Lovely diamond rings, and they have a selection that can't be beat! I already know where I'm getting the gift for our 10th anniversary (knock on wood)!
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account