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Best Brilliance

3.7

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Best Brilliance Reviews Summary

Best Brilliance enjoys a strong reputation for high-quality jewelry and a diverse range of products, particularly in lab-grown diamonds. Customers appreciate the reliable support and guidance offered during the purchasing process, enhancing their overall satisfaction. However, there are some concerns regarding slower customer service response times during off-hours and occasional shipping delays. While many customers find the pricing reasonable given the quality, some express a desire for faster shipping options. Overall, the company’s commitment to customer care and product excellence positions it favorably in the competitive jewelry market.

This summary is generated by AI, based on text from customer reviews

service
33
value
34
shipping
19
returns
20
quality
29

We monitor reviews for authenticity

Nigeria
1 review
0 helpful votes
Follow Lawal A.
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I was having some issues about where to buy a very affordable Bracelet for my sister, then I found this beautiful ring in my students fingers. I asked where she bought it. She introduced me to best brilliance. I love you guys for your quality products.

Date of experience: November 27, 2022
Pakistan
1 review
0 helpful votes
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Best Brilliance
November 28, 2022

It isn't always too often in life which you are able to make a person you deeply love to love you more, but I sense that simply came about to me after i purchased my wife for her birthday one of the necklaces on your internet site. All of my life i used to be working in creation and by no means valued how a small gesture can make this sort of difference, the look on her face intended the whole lot to me, I in reality fee the knowledge of recommendation you men at quality Brliilance furnished me with, Many thank

Date of experience: November 26, 2022
Pakistan
1 review
1 helpful vote
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Nice
November 27, 2022

I gave 5 star because BEST BRILLIANCE are very fast delivery and very best quality products I used my wedding ring which is so nice I'm very excited... great

Date of experience: November 26, 2022
Bangladesh
1 review
0 helpful votes
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Enjoyed working with Paul to order the ring of my girlfriend's dreams. There were a couple issues but Paul was very professional and made things right. Would definitely order from Best Brilliance again.

Date of experience: November 26, 2022
Bangladesh
1 review
0 helpful votes
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Product quality
November 28, 2022

Money Back Guarantee
They provide free delivery and free
Returns on all their products within the
Continental USA. That's why I keep loving them

Date of experience: November 26, 2022
Bangladesh
1 review
1 helpful vote
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Good products
November 28, 2022

I always give them best service ever because their products are each carefully crafted to perfection, and safely delivered with
The utmost care - right to our doorstep and
Into our heart.

Date of experience: November 26, 2022
Bangladesh
1 review
0 helpful votes
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They cut of the diamond is truly something out worldly, and brilliantly fine quality of a gem that nowadays it's very hard to find.

Date of experience: November 26, 2022
Bangladesh
1 review
0 helpful votes
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AMAZING
November 28, 2022

It is not too often in life that you are able to make someone you deeply love to love you more, but I feel that just happened to me after I bought my wife for her birthday one of the necklaces on your website. All of my life I was working in construction and never valued how a small gesture can make such a difference, the look on her face meant everything to me, I truly value the wisdom of advice you guys at Best Brliilance provided me with, Many thanks

Date of experience: November 26, 2022
Bangladesh
1 review
0 helpful votes
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I would give Best Brilliance 5 stars if only reaching an expert from their team wouldn't require waiting for too long. The service itself is awesome, but please find a way to shorten the waiting times!

Date of experience: November 25, 2022
Bangladesh
1 review
1 helpful vote
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Thanks for helping me
November 27, 2022

Now that I'm aware of the quality and beauty of mined diamond replacements, there's no way I'm going back. It's like cultured meat: Once it's good and affordable, people won't bother buying 'real meat'. Thanks for helping me understand that I don't have to give up on my values to buy a diamond.

Date of experience: November 25, 2022
Viet Nam
1 review
0 helpful votes
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Good price
November 5, 2022

The prices they offer are good, but not as good as I thought. As a company that brands itself under the title of 'beautiful but affordable', I expected some more... Affordability.

Date of experience: November 5, 2022
Texas
1 review
0 helpful votes
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Really nice people on the customer service team. All my requests and questions were answered, and always with a smile. It's so hard to find these days a company that actually cares about human relations - but here you have one!

Date of experience: October 30, 2022
District of Columbia
1 review
0 helpful votes
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Amazing design
October 25, 2022

The cultured diamonds here look amazing, but their prices are not as good as I thought they would be. In the favor of Best Brilliance, I will say that their products look truly stunning - I wish they will only lower the prices of cultured diamonds.

Date of experience: October 24, 2022
New York
1 review
1 helpful vote
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No complaints
October 21, 2022

No complaints whatsoever about the quality of the products I bought so far. With that said, their customer service is not so fast to answer. The representatives are kind and helpful, don't get me wrong. But it seems there are just not enough of them.

Date of experience: October 21, 2022
Illinois
1 review
0 helpful votes
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So many to choose from!
October 20, 2022

Wow, so many to choose from! There are so many shops to buy jewelry from out there, but no one has this massive array of options. Amazing!

Date of experience: October 19, 2022
Florida
1 review
0 helpful votes
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Excellent service
March 22, 2022

Enjoyed working with Paul to order the ring of my girlfriend's dreams. There were a couple issues but Paul was very professional and made things right. Would definitely order from Best Brilliance again

Date of experience: March 22, 2022
Florida
1 review
0 helpful votes
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Amazed with the quality!
November 2, 2021

Paul and staff helped me create the ideal ring for the love of my life. Even after several communications and pictures, I was shocked at the quality and craftsmanship they delivered. My fiancé adores her ring! I was skeptical at first but that was shattered when the ring arrived. Now I consider it one of my best purchases!

Date of experience: November 1, 2021
GB
1 review
0 helpful votes
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Fast delivery
January 31, 2021

I wanted to surprise my wife with a necklace for our anniversary and a friend recommended them. It's a real beauty and the pricing is fair, but since they only operate online with one headquarters it took them about a week to ship...

Date of experience: January 29, 2021
Florida
2 reviews
0 helpful votes
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Super fast delivery
January 29, 2021

Don't miss out on their V-Day sale, they offer some pretty sweet discounts there. And the delivery is super fast - they told us 7 business days but it arrived in 5...

Date of experience: January 27, 2021
District of Columbia
2 reviews
0 helpful votes
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Lovely diamond rings
January 24, 2021

Lovely diamond rings, and they have a selection that can't be beat! I already know where I'm getting the gift for our 10th anniversary (knock on wood)!

Date of experience: January 24, 2021