Shari's BerriesReviews 2,115

If I could give them a 0 I would. I got an email st 11am on the day of my Valentine's Day delievery telling me the address I entered was invalid. The address was NOT invalid it was correct and I spent my entire lunch at work waiting on the phone just for the representative to tell me they can no longer deliver it on Valentine's Day to my fiancé - it would have to be a day or so later. WHAT!? I paid every extra fee known to man to have it delivered on Valentine's day and another fee just to have it there BEFORE 5. I will never order from this company again. There was no sincere apology, explanation or anything given to me about their mistake. Now I have to send a picture to my fiancé of what he would have gotten rather than receive anything special at work as planned OVER A WEEK BEFORE VALENTINES DAY.

Don't waste your time or your money with this company- and every radio station who promotes them should really think again.

I ordered flowers and candy for my mother for Valentine's day. It clearly stated the correct shipping address and the receipt emailed to me stated the correct shipping address. But they shipped them to me. So it is Valentines Day, my mother lives 300 miles away and her gifts are at my home. When my father passed away many years ago, he asked me to always send her flowers from him and she is sick with Leukemia and may not be here next year. I am just so upset that this year she will not get flowers from my dad.

Shari's Berries state complete customer satisfaction on their website. What a crock... offered no solution to order that is lost.

Customer service agents are easily confused.

DO NOT PLACE AN ORDER!

I ordered two dozen gourmet dipped chocolate covered strawberries to be delivered for Valentine's day to my boyfriend who works at a big, well-known tire center and auto repair shop that is located on a major road. Not only did they charge me $ 19.99 for shipping, I had to pay an additional $9.99 to guarantee delivery on February 14th, AND an additional $14.99 to guarantee delivery between 8am and 12 noon. When tracking my shipment it said that the business was closed or the customer was not there. The business is most definitely open, my boyfriend has been there all day, and a FedEx truck never entered their lot. When I called the number listed on the website the lady told me she could track the FedEx truck so I could go pick up my order. UNBELIEVABLE! I told her either make sure they get delivered or I want my money back. She claims she issues a refund so hopefully I get my money back! What a scam! Definitely won't order from here or any other radio-promoted businesses again!

Sent my daughter who is away at college 4 valentine's Oreo cookies (her favorite) and a half dozen swizzled strawberries The picture on their website looked so good. She received the order today and I asked her to send me a picture. I was horrified but what I saw. The strawberries looked nothing like what was on their website. They looked very small with little color and little chocolate! But wait, the best part is no cookies! I called and was told they don't have the cookies anymore! WHAT? They were happy to charge me for them though. This company is a total rip off. Please note, I never complain but I feel in this case I have to say something. Please don't waste your hard earned money, this is a total scam. Rating 0.0

I ordered 12 dozen for my wife and did not spend the extra money to have them "before 12"... they arrived at 10. So I'm happy for that, the price was fair but they like to upsell during the checkout. They have a handling fee, a guaranted fresh fee, a shipping fee, all mandatory. So they fee the heck out of you. They don't come with the stand in the picture (i didn't think it would) they don't have the green stems so it not as pretty. They are fully dipped so you can't see the red berry. So they don't look as pretty but she loved them and said it was good so that's what was important to me.

I placed an order from here to surprise my wife for Valentines day. I paid the extra to have an early delivery as she is not in her office after lunch. Track my order the day of delivery and it left KY at 0630 to bad I live FLA. Call customer service and get we will refund your early delivery fee, but there is nothing else we can do for you. So now to save face with the wife I will have to scramble to go and get something else for her.

My daughter never got her Berries. I ordered them 4-5 days prior to Valentines Day. When I call customer service, it is outsourced, people do not speak english well, and no-manager to speak with. They said they would send again. A day late, and a dollar short. That is if they even arrive. Very disappointed. I think what upset me the most, is you can't get anyone who cares or even speaks english well. Done with Sherries Berries.

My partner ordered the berries for me and they were scheduled to arrive on Feb 13th. I stayed home all day waiting for the delivery, not leaving the house once. By 7:30pm, I started to doubt they were coming so I asked my boyfriend to check on the status. Come to find out they were "delivered" almost 7 hours earlier. They were left outside our building in NYC. No one ever rang the bell to our apartment or attempted to contact us. Obviously they were stolen - who in their right mind would leave a package outside in the middle of the city?

So I never tasted the berries, but I'm still extremely disappointed. However, they did say they will issue us a full refund (we'll see if this happens) for the $67 dollars spent and ruining our Valentine's Day.