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Shari's Berries

1.2

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Shari's Berries Reviews Summary

Shari's Berries has a rating of 1.2 stars from 2,115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shari's Berries most frequently mention customer service, covered strawberries and valentines day. Shari's Berries ranks 59th among Candy sites.

service
353
value
357
shipping
362
returns
247
quality
326

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Washington
1 review
0 helpful votes
Follow Shauna r.
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Never ever again will I order from them. Long story short... item was out of stock, but wasn't when I placed my order. They duplicated my order. They called me to tell me my order was messed up. When I callrf back. They had no clue what they were doing. A total of 3 calls later with no resolution. I cancelled my order.

Date of experience: May 11, 2017
California
1 review
0 helpful votes
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This is the second time I've received trash. They were warm and chocolate was melted. The first time, it was a hot day so I had a little sympathy. This time it was ridiculous. It was about 60 degrees today. When I got them, the ice pack that's supposed to keep them cold, was warm. The chocolate on the strawberries were melted. The strawberries them selves seemed like they were left outside all day. I will never order from them again

Date of experience: May 11, 2017
New York
1 review
1 helpful vote
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Berries look nothing like the sales pics. Berries were tiny and rotted. Chocolate was very poor quality. It was a sloppy mess that appeared as if a child had ripped off all the tops, thrown the tiny berries in some chocolate, then thrown it in the box. They didn't even look like strawberries. I bought these as a gift, instead I threw them in the trash. No one in my home liked them. What a huge waste of money. It's sad when a company takes advantage of innocent customers. I feel as if my hard earned money were stolen from me. I would have given a MINUS number if that had been possible. Avoid this scam!

Date of experience: May 11, 2017
Ohio
1 review
0 helpful votes
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DONT USE THIS SERVICE i paid extra for next day delivery NEVER SHOWED EVER
Customer service persons from INDIA have no command of the english language

Date of experience: May 11, 2017
Texas
1 review
1 helpful vote
Follow Stuart M.
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It cost me almost $50.00 and when they arrived the FEDEX driver did not ring the door bell but left them on the porch. Most of the berries were of poor quality and the chocolate was horrible. Instead of making my wife happy she was angry at me for getting scammed.

Date of experience: May 11, 2017
Illinois
1 review
0 helpful votes
Follow Nicole B.
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I ordered a total of $29.99 in strawberries and cherries. I even chose to have my order shipped two days later to save money on shipping costs. Only AFTER placing my order and getting a confirmation email did I see they charged me $14.99 for shipping plus an additional $3.99 rural fee. I called and canceled immediately and hope my card is refunded in the 5 to 7 days as they said. Huge scam! I figured they were trustworthy after how many times I saw the commercials on TV and heard them on radio.

Date of experience: May 11, 2017
Indiana
1 review
1 helpful vote
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I made a mistake with the address on my order. It had not been shipped yet and was not due to be shipped for a while yet. I called and explained the situation (I paid over $100 for the $40 product plus delivery charges), and they would not help me. They would give me all the details of my order as I proved it was me who ordered it, but they would not change the address saying that it had already shipped (it hadn't. I confirmed with UPS) and they couldn't change it after it had shipped. I ended up having to intercept the delivery and deliver them myself. I'll give them that they got to the wrong address on time. Plus everything was small and the price was a ripoff.

Date of experience: May 11, 2017
California
1 review
1 helpful vote
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Overpriced
May 11, 2017

The grocery store has larger strawberries! Very disappointed! I paid $50 for a dozen strawberries. What a waste!

Date of experience: May 11, 2017
Tennessee
2 reviews
2 helpful votes
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NOT HAPPY AT ALL
May 11, 2017

When my order arrived the chocolate and nuts were crushed and had come off the berries. I will never buy from them again. I paid 96.00 for 15 strawberries that were supposed to make my mom smile and make her Mothers Day awesome. I will never order from this company again! They charge WAY TOO MUCH FOR SHIPPING AND HANDLING ESPECIALLY WHEN THE PRODUCT IS CRAP WHEN IT IS DELIVERED TO YOU!

Date of experience: May 11, 2017
California
1 review
1 helpful vote
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I have ordered twice from Shari's Berried and the pricing is deceiving. The delivery charged cost almost as much as the product you order and when I say almost I'm talking within $20. My order was $59 and the delivery charge was $37.98. I had a safe delivered cheaper. I doubt I will ever order again. For a little more I can take my Mom and Dad out for a nice dinner.

Date of experience: May 11, 2017
California
1 review
1 helpful vote
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I ordered twice from Shari's Berries both on the same day. Both orders to different people came with all the chocolate and the nuts off the berries and the berries were green! Never ever again!

Date of experience: May 11, 2017
Texas
2 reviews
1 helpful vote
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Very expensive flowers, the base, and the shipping. The flowers end up in a UPS truck where they will wilt. I will be fighting to get a refund. This is a company robbing you of your hard earned money

Date of experience: May 10, 2017
Tennessee
1 review
4 helpful votes
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Scam
May 11, 2017

This website takes your credit card info & then it changes the fees that you requested. I agreed to 19.99 +tax but after I put in my credit card info the total changed to 52.99.

I think this is a scam. Be careful about putting your credit card on their site.

SCAM!

Date of experience: May 10, 2017
Washington
1 review
1 helpful vote
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Shipping is unreal
May 11, 2017

My total was 74 for three boxes and I was going to be charged 172 dollars that's crazy I will never us this company

Date of experience: May 10, 2017
New Jersey
1 review
2 helpful votes
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Very misleading
May 10, 2017

I bought a HALF A DOZEN strawberries after they advertised it being 19.99. After I hit the submit button for purchase, they charged me 53.00 after shipping and delivery! 50 dollars for 6 little strawberries. Ridiculous! I could have just bought an edibles arrangement for 50 than on 6 little pieces of fruit

Date of experience: May 10, 2017
Illinois
1 review
0 helpful votes
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Satisfied
May 11, 2017

Ordering from sheri made me very nervous because of all the complaints on this site.
When my wife got her order it was cold and the strawberries were perfect. Only mistake they made were the free half dozen strawberries never made it. So im giving them one more day to see if they show up if not i will be calling them on it. Hope they keep up the good work it made my life a lot easier for mothers day.

Date of experience: May 10, 2017
California
1 review
1 helpful vote
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Disgusted
May 10, 2017

This business is a sham. I was ordering some berries and the website never said anything about $14.99 delivery fee plus $9.99 confirming delivery fee so what was supposed to be a $20 order ended up being a $45 order. I called right away to cancel the order (literally 1 minute after placing it) and the person on the phone took 10 minutes to process the cancellation to then tell me the order already went through and he cannot cancel it... I call fraud! Do not order from this place

Date of experience: May 10, 2017
Alabama
1 review
7 helpful votes
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After spending 30 plus minutes picking out the perfect gift for my mom, I chose a half dozen strawberries with a dozen cheesecake bites. I was thinking $38 for all of that was great! I didn't mind paying the extra $5 shipping fee bc it was Mother's Day. Only it wasn't specified the $5 shipping fee was added on to the $16.99 standard shipping fee and the $4.99 rural fee. It didn't show me any of that until AFTER i checked out! Called immediately to cancel!
Now I understand that businesses like this go through a lot to deliver and they deliver themselves. So I really don't mind paying a little extra on shipping. But my "on sale" price of $38 really adding up to $65 is a bit ridiculous. You can keep your dang strawberries!

Date of experience: May 10, 2017
California
2 reviews
2 helpful votes
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Awful
May 10, 2017

I have sent Shei's berries as a gift. Being routed through the Philippines for purchase and shipping ALMOST made me hang up. No one can be THAT ignorant.
Being a recipient, the berries were broken, FAR from ripe/green and tart flavor.
Embarrassing since I have sent these as a gift.
Incredible Edibles does a MUCH better job, more reliable, AND you can understand customer service!
Sorry Shari's NEVER AGAIN!

Date of experience: May 10, 2017
California
1 review
1 helpful vote
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My daughter sent me a box of chocolate covered strawberries from Sheri's Berries and they looked beautiful in the box, but they had absolutely zero flavor. Neither the strawberries or the chocolate had any flavor at all. It was like eating cardboard. I felt bad, but I had to throw them out. Did anyone else have this experience?

Date of experience: May 10, 2017