Shari's BerriesReviews 2,115

I received a flyer in the regular mail. 25% off and the discount would be applied at check out. I was ordering $300 worth of products. After the tediously long ordering process was complete, it did not give me the discount. I think they hope you go ahead and place the order without the discount. Called the phone number to question/complain. They would not give me the discount despite it being a valid date and coupon. Called again with same result. Both customer service representatives spoke poor English. Will NEVER EVER order from this company.

The berries are good, I've ordered them in the past. My only complaint is that this time it took me two HOURS to order over the phone. My online order wouldn't go through and because of having to order over the phone I didn't get the discounts I should have. Then the first phone order was incorrect. I called back and the only recourse was to cancel the order and re-order. We did that, but again trouble with shipment addresses and their system refusing to acknowledge addresses that are correct in the US postal system. WTF. An HOUR later my order was placed.

For our 40year wedding anniversary our children bought the fruit of the month for one year. Our first dilevery was pomegranate, they were old and brown when we cut them open. TRASHED! We said okay that's one time. We just revived our second delivery, UGH! So disappointed apples and pears. The apples have brown bruses and one has what appears to be someone's initials poked in it. The pears just look old. I definitely would not recommend using Shari's Gourmet.

I ordered the savory snacking gift box on 11/13/18@1:40pm and received a sweet email confirmation that it was getting put together. There was a date availability for next day delivery so I picked that and paid standard delivery of $14.99 plus $4.99 for rush delivery and it arrived right at noon on 11/14/2018. I had received the initial purchase email, then another one that same day during the evening that the package was sent out, and then another email 5 minutes upon delivery. I am so content I chose Shari's Berries to purchase this gift from and for such smooth process. My corporate gift was delivered without any issues. I will definitely purchase from this company again for any occasion in the near future. Excellent service. Thanks Shari's Berries for making someone's day a special one.

Total scammers. Do not give them your money. My item was supposed to be delivered on Saturday Nov 3,2018 which I paid extra for. I paid an outrageous $27.99 for shipping. I called at 3pm on Saturday to find out why iit wasnt delivered as of yet. Before calling customer service I had checked UPS shipment tacking. The UPS tracking had said that 'status unavailable'. Customer service told me it was in transit and would be delivered today by 9pm. The agent on the phone told me she would call me back shortly with an updated time of delivery. I never got a phone call back. At 8pm on Saturday, I got an email saying that the item has just shipped. To sum it up, the gift never got to my friend on her Birthday, I have been scammed of my money and it would've never shipped had I jot chased it. Do not give your money to these scammers.

Placed an order for a dozen strawberries to be sent on my anniversary. Only to find out they were shipped 3 day after. The berries never arrived. The point is too pay an extra 16.00 for on time delivery. However i place my order in due time for the gift to arrive on time. All im saying is this company is a total rip off and the founder needs to be ashamed for the terrible service, broken advertisements and outsourcing customer service jobs. Im completly overwhelmed by this whole transaction and hope someone close this scam called Sharis Berries!

So I call Shari's Berries this morning to place an order. What a fiasco! First of all I'm talking to someone from India I think. I can not understand him. I had to have him repeat to me what he was saying three times! So frustrating! I was on the phone for probably a half an hour just trying to understand him. Once the order was finally placed I was still unsure if it was all done correctly. So I called back and got another foreign person! Ugh! We'll see what happens with my order. After reading the reviews I'm frightened.

Sent a request for a small gift basket/gift certificate donation for Our soldiers company Christmas raffle event. They didn't even try to questions or get more information. They just sent a cold automated email response denying. They make it sound like our request is for money or a large amount. PFF never getting anything from them again.

Thank you for your request.

We review every opportunity to participate in charitable initiatives. We appreciate the important work that charities do for the community, but unfortunately cannot participate in every request.

Should we decide to move forward with your inquiry, we will contact you. Otherwise, we appreciate your reaching out to us and truly wish you the best of luck in your charity endeavor.

All our best,
Provide Commerce family