Shari's BerriesReviews 2,115

I have had Sherris berries in the past. No issues then and strawberries had flavor, this Valentines 2019 my husband bought me some and the arrived 1 week 1 day after being told they would arrive on Valentine's day, very disappointed after they guaranteed they would arrive on Valentine's day, after trying my first berry. Yuk, the strawberry was rotten and chocolate was terrible. No flavor, I tried another sine thing, so disgusted in the service and flavor, I will never order from this company again nor referred my family and friends to them.
What a waste of money

I'm very upset after calling customer service with no help. Also I struggled to understand what the agent said due to her constantly mumbling and breathing in the mic.
Along with this I am not pleased with getting charged double on the shipping rates as they were going to the same household for my ill mother and grandmother.
And on top of that the site continued to glitch, taking off my coupon codes and making me enter the credit card information multiple times.
Over all very unhappy, will not be using this again.

After years of hearing radio adverts for Shari's, I finally decided to have dipped berries sent separately to my wife and daughter's family. Two orders, one for a half dozen, another for a dozen. ORDER #*******892 and ORDER #*******031. Angry Berries in bothe orders, arrived broken, several way undersized compared to the big berries they picture on their website. The half-dozen order we received is pictured below. The shipping and additional fees they tack on to the final bill are steep-really nasty. I found no way to cancel or amend the order. I complained in writing to Shari's but their only response was to give me a 30% coupon towards another order. You're kidding me right? My advice, save your money, run away far and fast -- seems to be a poorly run operation.

I bought you know for valentine's day. I placed an order a week in advanced. Well the package never left the facility. After I paid $14.99 for shipping, then $14.99 that day delivery also 9.99 for morning shipping. I called their customer service line which was like talking on a walkie. So, after trying to speak to the lady she told me I will receive a full refund. 40$ just in shipping. So a week goes by and I received 10$. Now I'm irritated. So I send an email. 2 days later they tell me oh we're sorry he's $20... now I'm pissed and I'm still waiting on the last $10. What a ridiculous company to just get a refund..

I placed 3 orders for Valentine's day. All to deliver 13th. One did then I got an email that 2 would be 14th. They never arrived. Called customer service and was on phone over 30 minutes with someone in Philippines who didn't speak very good English at all. Finally she said they would deliver 2/10. Nope. Never made it. Called again on 19th and same routine in the Philippines only I asked to speak to an American and was told they were all busy. After 15 minutes she said they would deliver 221 for "free" I reminded her I paid $130.00 for them so not exactly free. NEVER buy from them again.

Item ordered was for Valentine's Day. On Valentine's Day, UPS tracking said it was at a location 8 miles from destination. Almost a week later, Shar's Berries rep asked what replacement item I wanted. Replied that since the item was 8 miles away, why can't it be delivered today? No response but later I received a text that item was delivered. It was not what I ordered and it was same day as email exchange so not sure how it got switched.

Paid over 200 dollars for my gift. Sister took pic. The teddy bear was worth $10. Got 5 little lady bug brownies cute but miniature worth maybe $15. A dozen choc strawberries if i buy them here worth $30 and half dozen choc dipped cherries if bought locally $20. This was on 1 order. They charged me for 4 sep orders and then 9.99 per sep order for reg deliv then an addition, 14 dollars for upgraded deliv per order. IT WAS 1 ORDER TO SAME ADDRESS NOT SEPARATE. MISLEADED THE UPGRADED SHIPPING BY SAYING IF YOU UPGRADE ITS 14 FOR SHIPPING NOT 9.99 AND 14. THE PRODUCT TASTED FINE BUT QAY OVERPRICED AND FALSELY REPRESENTED. WONT BE DOING THIS AGAIN. I VOULD HAVE SENT THE 200 TO HER FOR A WONDERFUL GORMET MEAL AT A 5 STAR RESTAURANT

This is the biggest scam going. I ordered these for my daughter because she adores chocolate covered strawberries - but what she got was a joke. I only ordered them because I found a "deal" on Groupon, but by the time I got to the end of the "$20" order, it was close to $60! And when I saw what she actually received, I was greatly disappointed. Complete ripoff. I will never order them again. If I could give them no stars, I would.

For one thing last year 2018 on my birthday my husband tried to surprise me and they flowers and strawberries came the next day. For valentines day 2019 they guarantee it will be delivered on time and it came the next day and the chocolate was melted off the strawberries and they looked like someone licked them and some of the strawberries were rotten WTF seriously my husband could not stop me from crying we will never use this company ever again...

This is one of the worst valentines day experiences. The berries themselves are not too expensive but the fees that are associated with shipping are outrageous, in fact two times more. The funniest one is valentines day guarentee for $10; unfortunately the berries did not arrive even with the $10 guarantee. When I did finally receive the berries they were scattered in the box. I have pictures and documentation to prove all of this too. This is completely unsatisfactory! I even sent a message to complain with no response, not even a simple sorry. I believe that I should share my experience through social media platforms to show what this company is about and their predatory practices. Please feel free to finally email me back with an apology, but even that won't resolve this unsatisfactory service. I want a refund because this has been a colossal mistake, but lucky my girlfriend understood that it was the company, not me, that made this such a regrettable experience.