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Bellelily Reviews Summary
Bellelily has a rating of 2.1 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bellelily most frequently mention customer service, poor quality and return policy. Bellelily ranks 158th among Women's Clothing sites.
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I finally received a shipment from these people and the clothes they sent me aren't the ones I ordered at all. Very cheap and nothing compared to what I ordered. Please don't order from these people.
I have been waiting for product since December 5/16 today is Mar 24/16 and i still am waiting. I only received part of my order so far. One item a week since March 1/16. I thought a crap place to order from and every time i get wait wait wait. Don't waste your money and time. You can get same things from WISH and they follow up and refund.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
We ordered three shirts from the company on December 19th 2016. It is now March 24th 2017 and we have not received anything. I've emailed them several times. They replied a few times asking me to wait for the order. I'm going to look into consumer protection options and file a complaint under the BBB. It was approx $50 CAD we spent, and figure at this point its gone. Customers beware! This is a company that does not deliver and is just out to grab your hard earned money.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
I placed an order the beginning of December of 7 products.
Today I received 2 of them and I'm still waiting for the rest.
The wait is ridiculous. Customer Service has been unresponsive 3 out of 4 times. The one time I got a response they told me to keep waiting.
Will NEVER order from them again.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
Hello. Im from Romania. Im ordered from this site 3 items on 1 March 2017. Im very stressed because i read more bad opinions. If is somebody from Romania please contact me on this email adress: *******@yahoo.com
Thanks.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. Is the order#BB3011166304040364 under the account [email protected] yours? We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
So i ordered an outfit on March 8, it shipped the 15. So far there's not really any concerns, but this is the longest i've ever had to wait for something to be delivered... and reading all the reviews hopefully everything goes smoothly.
I placed an order over two weeks ago and it still hasn't even shipped. I've emailed them several times to ask about my order status and I just get an auto-response that they will contact me shortly. They never do. I'm starting to think they ripped me off. If I ever receive my order I'll review the quality of the clothes. But I'm not holding my breath.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
I ordered products Dec 10/16 and today is March 20/17 and I still have yet to receive anything... when you email them they do not respond for weeks and when they finally do respond they say dumb $#*! like "what can we help you with?". Completely ignoring your initial question... it's a rip off game and they should be shut down
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
Horrible service. I placed an order in November, it is now March and I still have not received my order. I've requested a refund 3 times now. Never order from this site, you will be lucky to receive anything.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
I would NEVER order from this company again. Don't let the prices fool you. I paid express shipping and I received the order over 2 months later. It was missing several items. They do not respond to email. I have not received a refund for the missing items or credit of express shipping. I've used AliExpress for years and never had a problem. This company is HORRIBLE
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
Stay away from buying from this site. I ordered 3 bathing suits and a coverup. The 1st bathing suit I finally received was such poor quality you could see through it and if washed 1 time it would fall apart. I then received my 2nd bathing suit and it had a thong bottom which was NOT what I ordered. I can't wait to get the 3rd bathing suit and coverup to see what is in store for me when they arrive. This site is a total joke. I wish I had read reviews before i ordered from them. I have learned my lesson for sure. Thankfully I bought 2 bathing suits from reputable sites and they arrived before these did and they are what I ordered and great quality. This site sells things cheap and lures people in thinking they are getting a great deal, when in reality you are being scammed because returning items to China will cost you far more than what you paid for the item, and they are well aware of that.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
This is a scam! I have placed an order in the first week of December and still NOTHING! We are in March... They refuse to reimburse my purchases. DO NOT BUY ANYTHING FROM THEM!
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
Product is cheaply made, quality is unsatisfactory, material is crap, and I'm pretty sure they measured Tinkerbell for sizing purposes. My regular sized shirt thatvi ordered from them would fit an 8 year old child perfectly. Btw... I wear an extra large shirt. I would never consider ordering from this company again.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
I have placed an order on december 5th 2016... still waiting for it 3 months later, it 's far from the 7 days that they annonce on their site. I don't know if i will be able to give my Christmas gifts before easter!
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
I placedf an order on February 17th 2017. I have not received it as of March 8,2017. Do not buy from %hem. I have spent $50 dollars
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
Well I just made my first purchase through belle lily on March 3rd my complete order says it was shipped as of March 7 so I'm waiting to get my order now so far I am impressed. But after reading all the negative reviews I'm really hoping it's not as bad as what I've been reading. To be continued
I order from Belle Lily website a white dress long sleeve casual chiffon and receive an imitation of the dress. A see thru dress which I can not wear it at all. This website is just a rip-off just want our money. Which they get. Sure is cheep but this is not the point. How many people are getting rip-off from this website? It add up. This website should not use Facebook to advertise.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
I need my, one refund about 2 month i'am still waiting for my order deleviring.
Please le me know when i will have my money or my purchase delevered.
Thanks.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
I have ordered few items there, the one has arrived today (yep, 1 month after the order has been placed and paid - but they have mentioned it before you made the order).
The quality is obviously not high, but do you really expect high quality for 8 backs swimming suit? For the price you pay it is ok. Waiting for the second part of the order and then will write the full review.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
Like others have reported... I ordered three pairs of socks from them Dec. 3rd... it's now Feb. 26 and nothing. They refuse to refund the order. The pretend they are shipping from the U.S. (I'm in Canada) and obviously that is an out and out lie. They need to be investigated as it is a scam...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily