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Bellelily Reviews Summary
Bellelily has a rating of 2.1 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bellelily most frequently mention customer service, poor quality and return policy. Bellelily ranks 158th among Women's Clothing sites.
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I got everything I ordered in less than a month. I ordered 7 items, they came sporadically but they all came eventually! Everything fits perfectly, except one item (which the website says is one size only) I was able to make it work though! After reading the reviews I kind of freaked out and sent them an email, I got an answer right the way, they were sending me tracking numbers and kept me posted on my items. I'm very happy with the items, the custom service, and the website :)
I have been waiting since January for my package and it is now the middle of may. They don't seem to want to help me. They wont send another one or give me a refund. Never buy from them!
Third site I ordered a bikini from, the only one that fits right and is good quality. Very satisfied.
Thanks to all who have reviewed this site. It popped up on Facebook this morning and sucked me in. Thankfully i decided to check them out first.
I will not be ordering feom them. Facebook should filter who they let advertise on our feeds! You should be able to trust the companies they suggest to us! So thanks for all the feedback, saved me some grief people!
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
I ordered my Wife 4 shirts for Mothers day back on 4/6 - A month later, I have only received 2 of the items... Mothers day is next weekend, so where the is rest of my order? Also, you offer free shipping- but yet you don't offer tracking your orders when you get free shipping? Makes total sense right? NOT! I WILL NOT USE THIS SITE EVER AGAIN! Don't waste your money nor bother with this poor and sketchy company/site.
Hopefully I get the rest of my order asap or I will request a refund!
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
I'm SO GLAD I read the reviews before ordering, I knew there had to be something wrong, I mean the bras and swim suits look expensive, made well and gorgeous but for 9.99 I was like there has to be a catch. I was ALL OVER their website and NEVER could see where they were based out of, no physical address, no po box NOTHING. Hmmmmmmmmmmmm
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
Nope just never getting my order sucks they need a customer service contact cause they take eight days just to respond to email
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
I was so excited to receive my 3 bathing suits that I purchased. They came to a week later which shocked me. Everything was going well until I saw how big they were. I went by their size chart that they provide on their website. Needless, to say the chart is completely WRONG. I am a small person but these bathing suits looked like they were to be worn by a 5-year-old. I tried contacting their customer service department to see about exchanging for a different size. They took FOREVER to even reply to me and only offered a 10% discount on a $60 order. What am I going to do with these? It has gotten to the point where I am filing a dispute with Paypal to get my money back and if that doesn't work I will escalate it to my credit card company. Worst experience I've had with an online company.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
I'm so glad that I read the reviews before ordering. My finger was literally on the purchase order button and something told me to check the reviews. Thanks everyone for the heads up
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
I ordered a swim suit back in March and still have not received it. I have written number of times and they keep asking me to wait it out or call the post office. They already charged me and now I leave for vacation next week and still no suit, I will have to buy another one, glad I only ordered one and it was very inexpensive. Is there a phone number to call them?
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
Ordered several tshirts a month ago... payment processed SAME DAY... says shipped a couple days later but no tracking number (ODD). I contacted them directly, NO RESPONSE! So I escalated via Paypal for my refund. STAY AWAY! Had I thought to google prior to ordering and saw all of this horrible feedback I would NEVER have ordered! I will DEFINITELY be sharing this link on my sm! Only gave one star because I HAD to, in order to have my review listed! STAY FAR AWAY FROM THIS COMPANY!
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
I ordered a swimsuit a few weeks ago they told me it shipped four days after I ordered it. I never received it and even tried to contact them after trying to be patient. Still no swimsuit still no refund still no response. Never again
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
While I have received friendly messages, I ordered about 100.00 worth of gifts before Christmas and it is May this weekend and I am still awaiting them. One at a time started to drift in four months after ordering. (but they processed the credit card same day). Endless polite messages asking for my patience and have I still three items I have not received.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
I know there are a lot of bad reviews about this site. I can only speak from my own experience and have nothing bad to say about them. I've ordered about 3 times now and each time chose free shipping. It does take a while to ship (at LEAST 18 days) so if you're in a hurry you'll probably not like that. The quality honestly isn't any different from buying from Forever 21 or Old Navy. You get what you pay for and I've been happy with all 4 of my shirts. I'm a medium but I ordered large to be safe so go a size up if you like room in your clothes.
I ordered two t-shirts months ago, just received one package was marked from China with a five dollar sticker on it, It is very poor quality and I never received the other tee-shirt I payed for. I wish I had read these reviews for this company before ordering! Please do not order anything from this company!
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
Ordered a dress but itis defo a top and terrible material, no repsonse when i email them and they sent the wrong size, no good to me at all. Do not order from this company.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
Ordered the cutest Momma Bear blue tshirt and it fits perfectly. I received within 3 weeks. I must have been one of the lucky ones...
I placed an order a few months ago for several items and didn't look at the reviews... now I'm wishing I would have. I have asked for a refund being how my items haven't shown up and they refuse or will not answer and I'm guessing my items will never show up now. 10/10 do not recommend unless you like giving money to scammers.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
Same clothes. Same reviews as fairy season. Do not buy from either place! I ordered from fairy season I am guessing belle lily is the same people bc I still have yet to receive any of my 5 items that I paid expedited shipping for 3 months ago
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
The quality of these clothes, especially the dress and leggings I bought is cheap materials, like the ones used to make low-budget Halloween costumes. I can not wear them without looking silly and strange. Will never purchase again. The photos of the clothes I purchased from their website simply do not match up to reality... not even close.
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily
From the business
All Free Shipping Cute Clothing at BelleLily.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We searched our email records by your name, but we can't confirm which email adress is from you. We are sorry bout the inconvenience caused to you. Could you send us your email address or your relevant order number and email with us? We'd like to help resolve this issue. Could you email with us to confirm your order details?
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily