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Bellelily

2.1

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Bellelily Reviews Summary

Bellelily has a rating of 2.1 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bellelily most frequently mention customer service, poor quality and return policy. Bellelily ranks 158th among Women's Clothing sites.

service
162
value
155
shipping
160
returns
138
quality
149

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California
2 reviews
0 helpful votes
Follow Patsy M.
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The clothes are affordable and cheap. Nice looking and perfect for everyone. Great service for clothes

Date of experience: April 23, 2021
California
2 reviews
0 helpful votes
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They have great ability to do. Nice looking for every person. They have effective way to provide the products

Date of experience: April 23, 2021
California
1 review
1 helpful vote
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I have never seen such cheap, poorly made clothes and horrific customer service! My clothes arrived in a torn up, damaged bag and they were all stained with something brown. Even if these clothes could miraculously survive being washed, they were stained. After taking many pictures and wasting a bunch of time emailing them (all they do is respond with a generic email), they are now not even bothering to respond! You'd be less frustrated to just throw away your money than to waste time and energy and get ripped off by Bellelily Crooks! DO NOT SHOP AT BELLELILY!

Date of experience: April 21, 2021
Australia
1 review
0 helpful votes
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Review
April 21, 2021

Disgusting customer service my item was too big and they have told me that I cannot get a refund nor exchange it because it is too hard for them to ship it back how is that my problem? Then they offer me 15% discount and I have to keep the oversized item and give it away. I have never had the most disgusting experience in my life I would never shop here again

Date of experience: April 21, 2021
Texas
1 review
0 helpful votes
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I ordered about $100 worth of clothing and all items were too small. They are refusing to return items.

Date of experience: April 18, 2021
Illinois
1 review
0 helpful votes
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Great service
April 18, 2021

They have great service and quick response they provided. I highly recommend this great type of service. It is great opportunity

Date of experience: April 18, 2021
Illinois
1 review
0 helpful votes
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Nice
April 17, 2021

Looks perfect to wear their clothes. We are now happy to get their product on time. Great service guys

Date of experience: April 16, 2021
Hong Kong
2 reviews
0 helpful votes
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Love it
April 16, 2021

I recently ordered a bathing suit, and two matching set outfits for an event I had. I received compliments every time I wore my outfits. The quality is great! The prices are even better! You can never go wrong with ordering something from here. The shipping is fast considering it comes from China, and it's easy to track your package!

Date of experience: April 16, 2021
Hong Kong
1 review
0 helpful votes
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Cute clothes,
April 16, 2021

Amazing and superb... They have a wide range of clothing, This product is really very good quality. Love the fabric. It fits very well.

Date of experience: April 15, 2021
California
2 reviews
0 helpful votes
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Great ability
April 15, 2021

They have quick response and great ability. I was looking for a perfect service for me and found it great.

Date of experience: April 14, 2021
Illinois
1 review
0 helpful votes
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I received a dress that did not look like what I ordered. I requested a refund and they continue to offer a 10% discount on a future order instead. Do not buy from this company!

Date of experience: April 13, 2021
California
2 reviews
1 helpful vote
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Not bad at all
April 13, 2021

Not bad at all. I read some reviews complaining about their shipping time, and size etc. I was scared of placing my first order, but suprisingly I love most of them. Fast delivery

Date of experience: April 13, 2021
Oregon
1 review
0 helpful votes
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Love it
April 10, 2021

I've had several great experience with Bellelily, their delivery is always on point and usually the clothes is decent for the price.

Date of experience: April 10, 2021
California
1 review
0 helpful votes
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My experience with Bellelily
April 9, 2021

My experience with Bellelily has been good! I usually refuse to order shoes online because of them usually not fitting, but this time I read the chart, and measured with a measuring tape, and the size was true!
Clothes arrived clean, individually packaged, and undamaged.

Date of experience: April 9, 2021
Georgia
1 review
7 helpful votes
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NO RETURNS
April 8, 2021

Most of the clothes I received looked like hat plastic that were very unattractive nothing like the pictures that were posted on the website. When I received the items and contacted customer service they wanted pictures and will not send me a return address. This has gone on over a month. They first told me to take a 15% discount on my next order. Then it was 20%. It's up to 35% but that's nothing compared to the money I spent. Don't order!

Date of experience: April 8, 2021
California
1 review
0 helpful votes
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I have very good experience with them. I bought 3 dresses from here. The delivery was quick. Fitting was also good. Will surely buy from here again

Date of experience: April 8, 2021
Germany
1 review
0 helpful votes
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Nice
April 8, 2021

I bought a dress from this site and it was really amazing. After 10 days of waitingI received that product. The colour combination of that clothe was so charming And the ambrodary Work was so nice.

Date of experience: April 8, 2021
Canada
1 review
3 helpful votes
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Horrible quality
April 7, 2021

Don't buy from belle lily, quality is not good, sizing is off, and products don't look or fit like the pictures displayed on the website!
Complete rip off. I tried to cancel my order before it was shipped as they kept emailing me telling me items I picked were out of stock. When I tried to cancel the order they all of sudden stated they had all of what I ordered in stock and wouldn't give me a refund as my package had already been shipped! Please save your money and don't buy from here!

Date of experience: April 7, 2021
Germany
1 review
0 helpful votes
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Size up
April 7, 2021

My package came with all my items within a week! Only thing I have a small issue is the size. I would size up next time I purchase from here

Date of experience: April 7, 2021
Oregon
1 review
0 helpful votes
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Items arrived on time
April 7, 2021

I was concerned that my Bellelily items were not coming, however my items arrived today, in plenty of time for the occassion where I am wearing these items so I am happy with this.

Date of experience: April 7, 2021

From the business

All Free Shipping Cute Clothing at BelleLily.


bellelily.com
London, LONDON, United Kingdom
+190
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