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BeFrugal

3.9

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.


befrugal.com
Founded in 2009
Boston, MA, United States
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BeFrugal Reviews Summary

The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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Great site!
May 10, 2024

Has a lot of stores on it, and you can get great money just by using this site. So easy to use.

Date of experience: April 30, 2024
Fernanda M. — BeFrugal Rep
over a year old

Thank you for the feedback, Deborah. We are glad to be a part of your cash back journey!

Pennsylvania
1 review
0 helpful votes
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Easy to use
May 7, 2024

This extension is so user friendly! I am happy to have found it.

Date of experience: April 27, 2024
Fernanda M. — BeFrugal Rep
over a year old

We are so happy to have you a part of our BeFrugal Family! Feel free to reach out with any questions, we will gladly assist and guide you through our site.

Missouri
1 review
0 helpful votes
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Love the $$ Rewards
May 7, 2024

Very easy process for shopping and requesting $$ payout of rewards!

Date of experience: April 26, 2024
Fernanda M. — BeFrugal Rep
over a year old

Thanks Cathy! We appreciate you taking the time to leave us this review. We are happy to hear that you are earning and benefiting from the extra savings and cash back!

Florida
1 review
0 helpful votes
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Best thing ever,
May 7, 2024

I use this site for all my on-line orders. Very easy to use.

Date of experience: April 24, 2024
Fernanda M. — BeFrugal Rep
over a year old

Hey Deborah,
It makes us happy to hear that you are enjoying our services and earning at the same time! Thank you for choosing us to be a part of your journey.

California
2 reviews
0 helpful votes
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More than once I bought items though BeFrugal but never got the rebate. They make it impossible to report it because the date of the purchase isn't on the form you have to use and if the date is not in their system you can't submit the form. Will not waste my time with them in the future.

Date of experience: April 20, 2024
Fernanda M. — BeFrugal Rep
over a year old

Hey Michelle! We appreciate you taking the time to leave us a review. We apologize for the experience you have had with us. We understand how frustrating it can be when cash back is not rewarded by the Merchants. BeFrugal is just an online cash back portal that connects you to the cash back that is coming from the Merchants. Once you place a purchase, they will typically update the pending cash back within 7 days of the purchase. If they do not update, we have resources to assist. Unfortunately, they only give us Up to 60 days to send them an inquiry regarding the pending cash back. If it is more than 60 days, we would not be able to send them the inquiry.

West Virginia
1 review
0 helpful votes
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FREE MONEY
April 27, 2024
Updated review

Love that I get something for things I'm going to buy anyways!

Date of experience: April 17, 2024
Fernanda M. — BeFrugal Rep
over a year old

Isn't it great to be able to shop and earn because you shopped?! Check out our new BeFrugal Rewards Extension! It is another great tool to earn extra cash on purchases.


BONUS!
April 4, 2024
Previous review

I enjoy getting a bonus for purchases I am going to make anyway! Easiest experience ever. Crazy not to use BeFrugal!

Date of experience: March 25, 2024
Florida
1 review
0 helpful votes
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Good app
April 27, 2024

BeFrugal is not complicated and does what it's promised

Date of experience: April 17, 2024
Philippines
1 review
0 helpful votes
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Best Cash back site
April 27, 2024

Offers a wide range of cashback opportunities across various retailers and categories. Known for its reliability and high cashback rates.

Date of experience: April 16, 2024
Fernanda M. — BeFrugal Rep
over a year old

Thank you, Eileen! We hope that you are also benefiting from our new BeFrugal Rewards Extension. Another great way to earn some extra cash on daily activities!

Texas
1 review
0 helpful votes
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Amazing
April 25, 2024

Love this app and their customer service is great!

Date of experience: April 14, 2024
Fernanda M. — BeFrugal Rep
over a year old

Thank you, Jessica! We appreciate you taking the time to leave us your feedback. Feel free to always reach out, our team is here to help!

California
1 review
0 helpful votes
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Great~
April 21, 2024

Love BeFrugal...easy to use...happy with it for sure.

Date of experience: April 11, 2024
Fernanda M. — BeFrugal Rep
over a year old

Amazing to hear Judye! Thank you for choosing us to be a part of your Cash Back Journey!

Illinois
1 review
0 helpful votes
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Great Reward for Shopping
April 18, 2024

BeFrugal is a trustworthy company with competitive cashback rates.
I've had nothing but positive experiences with BeFrugal.
The cashback always goes towards a reward for the family!
Love It!

Date of experience: April 8, 2024
Fernanda M. — BeFrugal Rep
over a year old

Rewards are the best! We are so happy to be a part of those extra rewards for your family. We are committed to helping our users save and earn. Make sure to download our new BeFrugal Rewards Extension. Another great way to earn some extra rewards for you and your family.

District of Columbia
2 reviews
0 helpful votes
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Love this App, but...
April 18, 2024

I love the BeFrugal app. However, I find that there are many online stores that I figured would be associated with BeFrugal that aren't. Some examples are Phillips and Amberjack. However, overall the rewards are much better than with Rakuten so I will give BeFrugal 5 stars!

Date of experience: April 8, 2024
Fernanda M. — BeFrugal Rep
over a year old

Thanks for taking the time to leave us a review, David! We work with many many Merchants but there are some that we are not associated with. Who knows though?! Cash back is always updating and so are the Merchants!

New York
1 review
0 helpful votes
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Love to use it gives me a lot of money back. But sometimes i forgot and regret.

Date of experience: April 7, 2024
Fernanda M. — BeFrugal Rep
over a year old

Ahh Shel! Things happen but we are always here to help you earn cash back on future purchases. Thank you for taking the time to leave us this review!

Texas
1 review
0 helpful votes
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Great money saving app!
April 13, 2024

I really like using BeFrugal and have been using for some years now. Only thing that could be improved is the amount of time you have to wait for payouts. Thank you!

Date of experience: April 2, 2024
Fernanda M. — BeFrugal Rep
over a year old

We hear you, Joyce! Thank you for taking the time to leave us your feedback. We are happy to be a part of your cash back journey. Thank YOU!

Georgia
1 review
0 helpful votes
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Thumbs up
April 13, 2024

Higher payouts than other sites, you just have to wait longer to get paid

Date of experience: April 2, 2024
Fernanda M. — BeFrugal Rep
over a year old

Thank you for the review, Chad! We are happy to be of service to you. Enjoy your cash back, you've earned it!

Virginia
1 review
0 helpful votes
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They literally refused to help me after giving me the wrong cashback after I told the customer service personnel that my receipt is not copy and pastable. I gave him the exact invoice number and let him know I can only send the receipt as an email attachment because it will not allow me to copy and paste. He refused to help. I will be sticking to rakuten for my cashback. I will never again use BeFrugal. I have attcahed my receipt as proof below; the same receipt they declined.

Date of experience: April 2, 2024
Maine
1 review
0 helpful votes
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Very easy to shop with BeFrugal, as they do everything for you...you just need to use their guidance.

Date of experience: March 28, 2024
Fernanda M. — BeFrugal Rep
over a year old

Thank you, Susan! That is exactly what we are here for. Our team members are ready to assist and guide you through the process of cash back. We understand how confusing it can be, but we are here to help!

Pennsylvania
1 review
0 helpful votes
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NOT SURE
April 6, 2024

I dont understand what is going on. Iunderstand i cant be paid til befrugal is paid but some of this stuff goes way back it doesnt make any sense to me. Ill take April as an example there are dates posted as an estimate for funds to be released. When we get close to the date, very little is distributed and then the remaining dates will be pushed to may. There is no paid date next to any of the entries that have been distributed in the past.thats what makes it more confusing. Then i have a receipt for Enterprise that had been incurred in December. Its marked as Estimate recorded. I am having a problem with emailing that receipt to befrugal. I cant do it under my profile i.e. Befrugal ticket system because there is no option on attaching a scanned item.

Date of experience: March 27, 2024
Fernanda M. — BeFrugal Rep
over a year old

Hey Yvonne,
Thank you for taking the time to leave us your feedback. It is important for us to understand from the customer's point of view. We would love to assist you in the best way possible. You are always welcome to reach out to us regarding any issues you might be experiencing.
We understand how time consuming and confusing the process of "Verified" to "Payable" is. BeFrugal is only a cash back portal the connects you to the cash back that is coming directly from the Merchants. The Merchant will only pay out once they approve from their end. Unfortunately, the time frame is just an estimated time frame that is given by the Merchants. It is hard for us to give an exact date with the direct information. Once the Merchant approves of the Verified cash back, the account will update and you would be notified.
When sending the inquiry, you can only include a copy and paste of the order confirmation. We cannot accept attachments or pdfs when it comes to sending your inquiry to the Merchant. If you are still experiencing issues with your inquiry, feel free to reach out and we can guide you through the process. Best regards!

Texas
1 review
0 helpful votes
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Great straight forward cash back platform. I love that they provide MANY payout options, with many of those giving additional cash back for free.

Date of experience: March 25, 2024
Fernanda M. — BeFrugal Rep
over a year old

We are committed to helping our users maximize on their cash back and savings! As well as, providing various pyment options to choose from. You work hard for these purchases and cash back. You deserve to have a few choices on how to earn!

District of Columbia
1 review
0 helpful votes
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Easy use, easy money
April 3, 2024

I really enjoyed the reward bonus on every shopping

Date of experience: March 24, 2024
Fernanda M. — BeFrugal Rep
over a year old

The new BeFrugal Rewards is such an amazing tool! Another great way to earn some extra cash on purchases. We are always looking for ways where customers can benefit from our services. Glad to hear that you are enjoying our services!