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BeFrugal

3.9

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.


befrugal.com
Founded in 2009
Boston, MA, United States
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BeFrugal Reviews Summary

The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.

This summary is generated by AI, based on text from customer reviews

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Colorado
3 reviews
11 helpful votes
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I order through this site only because they said they would give 12% cashback. I followed all the rules and never received the cashback.

Date of experience: May 6, 2016
Jamaica
1 review
1 helpful vote
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Obsessed with your site
March 22, 2016

I love your site and the reps are beyond helpful. The response time is prompt and the service is excellent.

Date of experience: March 22, 2016
New York
1 review
6 helpful votes
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Shop elsewhere!
January 27, 2016

I requested payment from BeFrugal in the form of an Amazon gift card on January 2nd. As soon as I made the request, I received and email and a text asking me to verify the form of payment by clicking on a particular link. I immediately did so. Eight business days later I still had not received payment, so I emailed customer service about the status of my payment. I was told by "Todd" that payment would be made by the 10th business day after my request for payment, so I waited. Fifteen business days later, I still had not received payment, so I emailed "Todd" again. This time, "Todd" said that I had "ignored" their initial request to verify my form of payment and that I would have to wait another 10 business days to receive my Amazon gift card. Clearly, this was a LIE. If it were true, why didn't "Todd" ask me to verify my form of payment the first time I made an inquiry? I requested payment (and verified my form of payment) on January 2nd. Today is January 26th and I still have not received my funds. It's obvious that BeFrugal is manufacturing obstacles in order to avoid making disbursements. DO NOT TRUST THEM WITH YOUR BUSINESS. There are plenty of other cash back portals out there that will not hold your cash back hostage.

Date of experience: January 26, 2016
New Jersey
1 review
6 helpful votes
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Keep away from Befrugal.
December 7, 2015

After my request send me payment check I waited long time and didn't get nothing.
When I asked when I will get check, they said for extra $35.00 they will resend check.
I am going close my account and looking for another company.

Date of experience: December 7, 2015
Oklahoma
1 review
14 helpful votes
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Don't go there!
August 28, 2015

When I googled for Mott's applesauce it showed coupons for it on Befrugal.com. I clicked on it and didn't see anything worthwhile. A few min. After closing the web page, Internet Explorer 11 stopped working, my touch screen wasn't working right & then the curser disappeared. After 2 hrs with a computer tech and after downloading Malwarebytes and running a whole computer scan, it found 7 programs with befrugal in the name. After it deleted them my computer was working again. I just opened the site, I did not download anything from it. So don't even open the site!

Date of experience: August 28, 2015
Illinois
11 reviews
85 helpful votes
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I did a click through from a popular coupons page to get coupons for Coca-cola and it automatically started downloading an app that changes my Toolbar to have their app monitor my usage, send pop-ups LIKE CRAZY, and has more pop-ups at the top of the screen in my toolbar area. I can't read a lot of what is on my pages now for all the pop-ups and it has locked up my computer to the point of needing to shut down and restart. I tried removing the app but still am dealing w pop-ups. Now I have to have my laptop that I also use for work wiped. There goes three years of work that I now have to back up on a hard drive that I had to purchase for $80. All that just to save a few buck?! What a pain in the you-know-what! Soooooooooooo NOT WORTH IT.

Date of experience: April 8, 2015