Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of BeFrugal

BeFrugal

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.


befrugal.com
Founded in 2009
Boston, MA, United States
How would you rate BeFrugal?
grey stargrey stargrey stargrey stargrey star

BeFrugal Reviews Summary

The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Donna J.
Unfollow Donna J.
Share Review
Report Review

Love Be Frugal!
January 1, 2017

Easy to use site! Have been very pleased with the Be Frugal site since 2012. Will continue to use the Be Frugal site in the New Year! Happy New to all!

Date of experience: December 31, 2016
Arizona
1 review
1 helpful vote
Follow Nancy S.
Unfollow Nancy S.
Share Review
Report Review

Love BeFrugal!
December 28, 2016

Nothing but good things to say about BeFrugal. Very easy to use and what could be better than getting cash back for things I would normally buy anyway. I just wish I could also use it for in store purchases.

Date of experience: December 28, 2016
Canada
1 review
0 helpful votes
Follow Naureen K.
Unfollow Naureen K.
Share Review
Report Review

A great gift for myself!
December 28, 2016

With all the shopping I did, I did not realize how much money I was able to get from Befrugal which I can now use on myself! Sweet. Great Service Befrugal!

Date of experience: December 28, 2016
California
1 review
1 helpful vote
Follow Audry D.
Unfollow Audry D.
Share Review
Report Review

Awesome cashback site!
December 27, 2016

I use two other cashback sites consistently, including befrugal. Befrugal has amazing cashback rates. I've made over $50 cashback in the last 6 months from shopping for normal everyday things. Thanks Befrugal!

Date of experience: December 23, 2016
Pennsylvania
1 review
0 helpful votes
Follow Debra S.
Unfollow Debra S.
Share Review
Report Review

Excellent way to shop! I wouldn't shop any other way if I'm shopping online. And in this time of covid-19; that's the only way I've been shopping.

Date of experience: December 20, 2016
New York
1 review
1 helpful vote
Follow Kelli H.
Unfollow Kelli H.
Share Review
Report Review

I will use this until I get my first $25 so I can get my cash back- because that's how much you have to earn to be able to cash in! That can take a LONG time. Also, the cash back is "pending confirmation" and is estimated to be confirmed in 3-4 months. Ebates adds money to your account immediately and send you a check every quarter. I will be going back to Ebates!

Date of experience: December 15, 2016
Maryland
1 review
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Share Review
Report Review

Like i just said,. BeFrugal is the BEST. Simply THE BEST! WAY to save money BIG MONEY, hundreds, even THOUSANDS of $$$$$ over the course of time. Take it from me. And, in full disclosure,... YES... I AM getting PAID (to say this, review), by BeFrugal, every time i request and receive another big "rebate" check i have earned through the program. Sign up,... you save. Don't... and (you snooze) you lose...
Signed..."$2353. 45 SO FAR"

Date of experience: December 15, 2016
Fernanda M. — BeFrugal Rep
over a year old

Thank you for the kind words, Michael! To clarify, we don't pay shoppers to review BeFrugal... our only payments are in the form of cash back, which I believe is what Michael is saying here. :)

Arizona
2 reviews
3 helpful votes
Follow Steph W.
Unfollow Steph W.
Share Review
Report Review

I had multiple hotel purchases through them. It has literally been a full year and just got my denial from the investigation to get my cash back. It got me so angry that I just had to post my experience. I've since forgotten them and am using eBates. Literally the easiest cashback site I've ever used. Already got like $20+ in less than a year.

Date of experience: December 13, 2016
Fernanda M. — BeFrugal Rep
over a year old

Hi Steph, I'm sorry to hear your cash back took that length of time to confirm. Our support team is always available to answer questions or look into an issue. Don't hesitate to reach out.

Virginia
1 review
0 helpful votes
Follow Sandra B.
Unfollow Sandra B.
Share Review
Report Review

I've been a member year or so. I always go to Befrugal first before I shop online and most of the time I can find cash back from the site im interested in. It all adds up and it works!

Date of experience: December 8, 2016
Illinois
1 review
0 helpful votes
Follow Christine M.
Unfollow Christine M.
Share Review
Report Review

Pretty dependable site
December 9, 2016

I really never have to worry have to look to see if I got my $. Just a few times & I don't have a whole lot of time to look into it. I really love working w Be frugal. One of 2 I use.

Date of experience: December 8, 2016
District of Columbia
1 review
0 helpful votes
Follow Sushil T.
Unfollow Sushil T.
Share Review
Report Review

Never ever has issues with on cash back payments and highest payouts. Prompt customer service always there to help

Date of experience: December 3, 2016
Canada
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Get a lot of money back
December 1, 2016

A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: November 30, 2016
Michigan
2 reviews
5 helpful votes
Follow Melissa K.
Unfollow Melissa K.
Share Review
Report Review

Awesome!
December 1, 2016

I just cashed out almost $70 that I didn't know I had. Perfect timing for the holidays and my upcoming trip to Disney World!

Date of experience: November 30, 2016
Texas
6 reviews
3 helpful votes
Follow Michele P.
Unfollow Michele P.
Share Review
Report Review

BeFrugal
December 1, 2016

I've used BeFrugal for several years. They have consistently beaten all the other rebate sites for % back. My only gripe, & it looks like this may've changed recently, is that it takes forever to get your rebate check. I just requested payment & see that the site says I'll get my rebate within ten days! WooHoo! We'll see how it goes.

Date of experience: November 30, 2016
California
1 review
0 helpful votes
Follow Brian F.
Unfollow Brian F.
Share Review
Report Review

I always use BeFrugal to complete my online purchases and I just requested my cashback e-payout of almost $300! Thanks BeFruga!

Date of experience: November 18, 2016
California
1 review
3 helpful votes
Follow Cierra J.
Unfollow Cierra J.
Share Review
Report Review

Better than ebates
November 16, 2016

I have befrugal and ebates and I always compare cash back before shopping. More times than not it is befrugal that has the better percentage. Also, I like that you request your check instead of it just coming. I like to let mine save up and request a bigger check in November to help with holiday shopping.

Date of experience: November 14, 2016
Texas
1 review
1 helpful vote
Follow Sunny S.
Unfollow Sunny S.
Share Review
Report Review

Get the best rate out of all cashback sites majority of the time. The pending wait time is slightly longer than other sites but you get more in return.

Date of experience: October 25, 2016
California
1 review
0 helpful votes
Follow Zoe S.
Unfollow Zoe S.
Share Review
Report Review

EasySo simple to use
October 24, 2016

I love Be Frugal, I use it for all of my business travel. I earn around $50 every month.

Date of experience: October 20, 2016
Ohio
1 review
5 helpful votes
Follow Melissa W.
Unfollow Melissa W.
Share Review
Report Review

BeFrugal advertises guarantees which they will not honor. They will act like the coupon does not exist on their website after removing it. They have excuses for not honoring the higher ratE. I recommend Ebates. They may not always offer the highest rate, but ther customer service is superb and they will send your check right away without you even requesting it.

Date of experience: October 13, 2016
Fernanda M. — BeFrugal Rep
over a year old

Hi Melissa, I am sorry you are disappointed with your BeFrugal experience. We definitely honor our Cash Back Guarantee and our Guaranteed to Work coupons, per our Terms and Conditions, which you can read on our website. In your situation, we could not verify either the coupon's validity or the higher cash back rate. If you have additional questions, our customer support team is available to discuss.

Kansas
1 review
0 helpful votes
Follow Bradford W.
Unfollow Bradford W.
Share Review
Report Review

Way better than others
October 14, 2016

BeFrugal is way better than the other big cash back site. Do it!

Date of experience: October 13, 2016