Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of BeFrugal

BeFrugal

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.


befrugal.com
Founded in 2009
Boston, MA, United States
How would you rate BeFrugal?
grey stargrey stargrey stargrey stargrey star

BeFrugal Reviews Summary

The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Michigan
1 review
1 helpful vote
Follow Vadim K.
Unfollow Vadim K.
Share Review
Report Review

I used to use befrugal a lot because I though the cashback deals were excellent. I still continue to use when I order from other site than walmart because it only give 4%,

Date of experience: October 12, 2016
Washington
3 reviews
5 helpful votes
Follow Joyce A.
Unfollow Joyce A.
Share Review
Report Review

I love being frugal and looking for the best deals possible. I shop practically every day, but don't always buy something. I often forget to check with BeFrugal before I buy something, then kick myself for not having earned on the purchase! I've used other cashback programs, but they're not as 'easy-going' as this one. This site is so much easier to use than others and no having to jump through hoops to get paid. I just have to remember to come here before I hit the Order/Purchase box.

Date of experience: October 8, 2016
California
3 reviews
1 helpful vote
Follow Mia F.
Unfollow Mia F.
Share Review
Report Review

A wonderful company!
October 5, 2016

The staff at BeFrugal is always helpful, knowledgeable, and professional. It's great to have a company like this that can help customers to get rebates on online purchases. Thank you, BeFrugal!

Date of experience: October 3, 2016
North Carolina
1 review
2 helpful votes
Follow mark m.
Unfollow mark m.
Share Review
Report Review

I work in IT for a 12,000+ employee company and I am constantly having to remove the sneaky BEFRUGAL adware that gets embedded onto the Windows PC. Employees will not be able to open up their Internet Explorer (IE) browser because this stupid dangerous "virus" crashes IE upon initially launching the program. This literally acts like an annoying virus, and should be avoided 100% of the time. If you have to research an application/company such as BEFRUGAL, then odds are its too sketchy to take the risk.

BeFrugal attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 2, 2016
Fernanda M. — BeFrugal Rep
over a year old

Hi Mark, I understand you were in touch with our support team, who explained that BeFrugal encountered crashing issues with an older version of Adobe Flash Player when using the BeFrugal Toolbar. If the flash player is updated, there should no longer be issues.

New York
1 review
0 helpful votes
Follow Cristie T.
Unfollow Cristie T.
Share Review
Report Review

So simple- great for people who do any online shopping. Even if you don't shop online- all the coupons are right there to use. It is fabulous- I have saved a ton in coupons and earned money back on things I was already buying!

Date of experience: September 19, 2016
Texas
1 review
9 helpful votes
Follow Ryan L.
Unfollow Ryan L.
Share Review
Report Review

PLEASE AVOID THIS WEBSITE
September 12, 2016

PLEASE AVOID THIS SITE: They advertise high cash back percentages to get you to come to their site and click their referral links. After this they will refuse to pay you your cash back. They will claim that you didn't follow instructions good enough. I only came to this site because of the much larger cash back I should have received. They most likely got a huge commission and kept it all.

I will never use this site again and will stick to my usual cashback site. One where I have made 50+ purchases and had 0 problems.

STAY AWAY

UPDATE:
Thanks for the canned response. This is the same exact reply I got when I inquired about my cash back being denied.

Date of experience: September 12, 2016
Fernanda M. — BeFrugal Rep
over a year old

Hi Ryan, I'm sorry to hear you are unhappy with BeFrugal. As our support team mentioned to you, common causes for an inquiry to be declined include other shopping sites or search engines receiving credit, using a coupon code not eligible for cash back, or having software from another shopping website installed.

The Cashback FAQ page on our website goes into more detail on these terms and conditions. Our customer support team is always available to answer more questions if you have them.

Texas
1 review
1 helpful vote
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

Outstanding
September 6, 2016

Outstanding service. Highly recommend for everyone.

Date of experience: September 5, 2016
Colorado
1 review
4 helpful votes
Follow John O.
Unfollow John O.
Share Review
Report Review

Trying to make this work but no support anywhere and the site is awful.

Date of experience: September 1, 2016
Fernanda M. — BeFrugal Rep
over a year old

Hi John,

I'm sorry you had a less than positive experience with BeFrugal. We'd like to try to help. You may have been trying to contact support during non-business hours - our team is available Monday-Friday 8:30 am until 4:30 pm ET to help via Live Chat on our website.

Texas
1 review
1 helpful vote
Follow Parmeet B.
Unfollow Parmeet B.
Share Review
Report Review

Befrugal helps to make online shopping site more rewarding by offering cashback on most of the major retailers. Nice site.

Date of experience: August 25, 2016
Iowa
3 reviews
1 helpful vote
Follow Kathleen P.
Unfollow Kathleen P.
Share Review
Report Review

This is for real you will get money back from them and you'll get GREAT coupons to save more money and you get money for using them REALLY TRY THIS SITE I ONLY WISH I KNOWN ABOUT IT SOONER!

Date of experience: August 14, 2016
GB
1 review
1 helpful vote
Follow James A.
Unfollow James A.
Share Review
Report Review

I've just got $106 back, just for shopping, that is top notch, thanks BeFrugal! :)

Date of experience: July 31, 2016
Texas
1 review
1 helpful vote
Follow Khanh N.
Unfollow Khanh N.
Share Review
Report Review

Excellent!
August 1, 2016

I love Befrugal!
Only one more step can save you hundreds of dollars!

Date of experience: July 29, 2016
Georgia
1 review
0 helpful votes
Follow joanne l.
Unfollow joanne l.
Share Review
Report Review

All year long great savings. Easy to use. Never have any problems. I love that you can select the type of payment for the cashback.

Date of experience: July 29, 2016
New York
1 review
0 helpful votes
Follow nanci k.
Unfollow nanci k.
Share Review
Report Review

You're going to shop anyway, may as well get a little cash back. They also have coupon codes as well for many popular sites. Don't hesitate join now.

Date of experience: July 29, 2016
Pennsylvania
1 review
0 helpful votes
Follow Roy A.
Unfollow Roy A.
Share Review
Report Review

I have used the site for several purchases and they have all been captured accurately and the payment request process seems to work well.

Date of experience: July 28, 2016
New York
13 reviews
11 helpful votes
Follow Hillary W.
Unfollow Hillary W.
Share Review
Report Review

Love BeFrugal
July 27, 2016

BeFrugal is awesome! It makes it so easy to save money!

Date of experience: July 26, 2016
Missouri
1 review
0 helpful votes
Follow Rita F.
Unfollow Rita F.
Share Review
Report Review

BeFrugal is my go to for cash back. It almost always has the highest % of cash back than other sites. BeFrugal also has an easy payment system.

Date of experience: July 24, 2016
New Jersey
3 reviews
7 helpful votes
Follow Michelle O.
Unfollow Michelle O.
Share Review
Report Review

Not only does BeFrugal give you cash back for online shopping, they also know any current sales happening and apply those promotional codes when you click on the sale banners! I just save 15% from my Living Social Purchases plus another 20% from the current sales offered!

Date of experience: July 22, 2016
Arizona
1 review
5 helpful votes
Follow Steve K.
Unfollow Steve K.
Share Review
Report Review

I had a number of clicks that did not credit between November and January of this year. After filing multiple cases, having click history, order ID# and valid proof of emails forwarded, they refused to credit me. It was a significant amount - nearly $100. Don't believe their rates - they DON'T pay out. Their website rarely works and I have been disrespected by the staff many times and insulted. Also, IF YOU USE BEFRUGAL, YOU WILL GET CREDIT CARD FRAUD.

I still HAVE NOT BEEN PAID. They owe me over $150 and refuse to payout. AWFUL company. Use SimplyBestCoupons - I've had great luck with them.

Date of experience: July 9, 2016
Fernanda M. — BeFrugal Rep
over a year old

Hi Steve, I'm sorry to hear you're unhappy with your BeFrugal experience. Common causes for an inquiry to be declined include other shopping sites or search engines receiving credit, using a coupon code not eligible for cash back, or having software from another shopping website installed.

Regarding credit card fraud, at no point do we ever ask for credit card information from our users. Security is of the utmost importance for our customers.

Our support team is available via Live Chat or support ticket if we can answer any further questions.

North Carolina
1 review
0 helpful votes
Follow Tiffany E.
Unfollow Tiffany E.
Share Review
Report Review

Best Customer Service
May 25, 2016

From the purchase to the price match... You will be pleased! I appreciate the customer service each time. Truly a winner:-)

Date of experience: May 24, 2016