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BeFrugal

3.9

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.


befrugal.com
Founded in 2009
Boston, MA, United States
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BeFrugal Reviews Summary

The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.

This summary is generated by AI, based on text from customer reviews

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Indiana
1 review
1 helpful vote
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I buy a lot from Walmart and Overstock and Befrugal is the best at getting me the most cash back at these websites. I frequently check other cashback sites and Befrugal always beats the others.

Date of experience: September 25, 2017
New York
1 review
0 helpful votes
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EASY way to save some cash. It has been a wonderful experience to save money on befrugal. It takes only a few seconds to save a lot of money on things you will already buy online.

Date of experience: September 20, 2017
Idaho
1 review
0 helpful votes
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Easy cash back rewards
September 21, 2017

This is one of the easiest ways to earn cash back, activate your account and add it to your browser. Click when you shop and rack up the savings.

Date of experience: September 19, 2017
District of Columbia
1 review
0 helpful votes
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AVOID Befrugal.
September 14, 2017

They seem to pay better than others, but every other one of my orders they did not see your click through history. Thus, you don't get paid. That has been my experience. I've followed up with their customer service and sent them my invoices, etc. But they say "sorry". I'm gonna stick with ebates. They are lower, but they have none of this nonsense.

Date of experience: September 13, 2017
Fernanda M. — BeFrugal Rep
over a year old

Hi Josf, I'm sorry you're disappointed with your BeFrugal experience. We have a number of tips on our Help page to ensure that your cash back is reported automatically. https://www.befrugal.com/help/cashback/

Saudi Arabia
1 review
0 helpful votes
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Excellent site, tons of referral sites and you can earn real cash spending hotel nights, online shopping etc. Using this for near about a year now and received payments on time and fast.
I am extremely satisfied.

Date of experience: September 13, 2017
Poland
7 reviews
1 helpful vote
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Finally I received my cash back. It took long time but I got my cash back to my PayPal account! In my opinion cash back should be approved more quickly.

Date of experience: September 12, 2017
Canada
1 review
1 helpful vote
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Signed up last week and purchased online for a few thousand dollars (should have gotten a cash back of approx $200). A few days later I could not log in to my account and was told that they deactivated my account for violating terms and conditions. Customer service refused to provide more information on why and how I was violating their terms - simply put, they did not want to pay out the cash back so decided to close the account. What a scam! Shoppers avoid at all cause!

Date of experience: September 12, 2017
Fernanda M. — BeFrugal Rep
over a year old

Per our terms and conditions: BeFrugal reserves the right to withhold payment of Cash Back rewards for suspected fraud, abuse of retailers or BeFrugal website, use of email spam to promote referrals, or for creating multiple user profiles. Any fraud or abuse relating to earning or receipt of cash back rewards, or any misrepresentation of information furnished to BeFrugal or its retailers partners by you or anyone acting on your behalf may result in the termination of your BeFrugal account and forfeiture of Cash Back rewards.

Florida
1 review
0 helpful votes
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LIT!
September 12, 2017

Spending while earning? Isn't it awesome? BeFrugal is better than eBates. They stole my money! BeFrugal is good.

Date of experience: September 11, 2017
Florida
1 review
5 helpful votes
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I use several cashback sites and have generally had no problems receiving cashback on purchases. With BeFrugal, at least 50% of my orders were never tracked and their customer service drags their "investigations" on for a long time hoping customers forget about the cashback. When you press them on it, they just deny the claim and said you must have done something wrong. Avoid this company! Even if other cashback places have lower rates, there is a much better chance you'll at least get something.

Update after their "response": Typical generic response I've received from their customer service people. What they can never seem to answer is why sites like eBates (and I use several others in addition) don't have nearly as many untracked and/or denied purchases. Their business practice is pretty simple... the answer to why you didn't receive your cash back is always that you did something wrong, something is wrong with your browser, etc. If that is truly the explanation that their tech is way behind because the other cashback sites have a small fraction of the issues BeFrugal does. I had an Expedia purchase that was supposed to have generated $50+ back. It sat being "investigated" by them for an entire year. Believe me, they try to keep every last cent if at all possible. Use other more reputable sites.

Date of experience: September 8, 2017
Fernanda M. — BeFrugal Rep
over a year old

Hi Meg, I'm sorry to hear you're unhappy with your BeFrugal experience. If an order does not track, we always do our best to explain to our customers why that may be. Reviewing the terms and conditions of the store where you are shopping can sometimes explain why a purchase was not eligible for cash back; otherwise, we have provided a few other scenarios in our Help section.

Florida
1 review
0 helpful votes
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Spend more & be rewarded!
September 5, 2017

Shop! Shop!

I used this a few months ago for a T-Mobile phone purchase thinking 'what the heck?'... I just went ahead after logging in to cash out my reward money worth $40 for that 1 transaction... not bad at all!
I'll make sure to use the links here for all my future online purchases & earn those reward points... why not?!

Date of experience: September 3, 2017
Illinois
1 review
1 helpful vote
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Have used befrugal now for a few years. They seem to be the up and comer lately with cashback. They have a few hard to find deals that most other competitors don't both with, for instance LocalFlavor. They track cashbacks very well.
I will certainly continue using them in the future.

Date of experience: September 3, 2017
New York
1 review
0 helpful votes
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Be Frugal has proven to be a very reliable program for getting cash back for my online purchases. They pay quickly and have several options for requesting your funds.

Date of experience: September 3, 2017
South Carolina
1 review
0 helpful votes
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Love my cashbacks.
September 4, 2017

My only problem is that I sometimes forget to go through BeFrugal site. I love the checks that keep coming when I remember.

Date of experience: September 2, 2017
Massachusetts
1 review
0 helpful votes
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Fairly new to site.
September 4, 2017

I am new trying this site. So far everything is going very smoothly. I have put in my 1st request for a check to be issued. I am not anticipating any problems. I'm very pleased at this time and will see after completion if anything changes. Have a nice day!

Date of experience: September 1, 2017
California
1 review
0 helpful votes
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Compare the rates and if Ebates has the better rate, go with them even if it is slightly less. You have a better chance of getting your credit. Befrugal will sometimes deny good purchases. Ebates is more lenient. But they are ok overall.

Date of experience: September 1, 2017
New Jersey
1 review
0 helpful votes
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Doesn't work!
August 31, 2017

BeFrugal advertised better cashback rates than eBates so gave them a try with a Holiday Inn hotel stay booking. A month later, no cashback, so I contact customer support, which just responded by saying disputes are not allowed. Had I gone with eBates, this would have been cashback worth hundreds of dollars! Never using BeFrugal again. Stay away from this site!

Date of experience: August 30, 2017
Fernanda M. — BeFrugal Rep
over a year old

Hi there, I'm sorry to hear this. One thing to note is that, per Holiday Inn's terms, cash back payments are distributed 30-60 days after a completed stay.

Secondly, when you say "disputes are not allowed" you may be referencing the following Holiday Inn terms: "At time of booking, you should see a reservation record posted, showing no cash back. If the reservation record is not found within your account after 7 days, the booking did not track through the BeFrugal, and IHG will not be awarding cash back. We cannot submit disputes in this scenario." This is an IHG/Holiday Inn policy, and one that we don't have any control over. If there are any other questions, our customer support team would be happy to speak with you.

Indiana
1 review
0 helpful votes
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Great site
August 30, 2017

Be Frugal is focused on the needs of the online shopper, on top of being a leader in the field, they are responsive to questions and concerns. I highly recommend

Date of experience: August 30, 2017
Kansas
1 review
0 helpful votes
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Best cashback site!
August 30, 2017

I've been using BeFrugal for several years now and I love it! It is reliable (no flakes!), easy to use and helps me save a lot of money!

Date of experience: August 29, 2017
Montana
1 review
0 helpful votes
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Fast, fun, easy way to find the best deals at the best prices and earn cash back! Payment come quick and easy when requested too! Can't beat it!

Date of experience: August 28, 2017
New York
1 review
0 helpful votes
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Number #1 in my book
August 28, 2017

Fast and reliable, better then any other cash back website. I no longer use them ever since i learned about befrugal.com

Date of experience: August 26, 2017