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BeFrugal

3.9

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.


befrugal.com
Founded in 2009
Boston, MA, United States
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BeFrugal Reviews Summary

The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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Awful
April 17, 2018

Always always always missing cash back and needing to send a support ticket before they put cash back in your account.

Date of experience: April 14, 2018
Fernanda M. — BeFrugal Rep
over a year old

Hi Queenie. I'm sorry to hear you are not happy with your BeFrugal experience. We try to provide our members with the best explanation possible why they did not earn the cash back they expected - we also have a list in our Help section, under "How can I ensure that my Cash Back gets tracked?" that you may find helpful. https://www.befrugal.com/help/

Alabama
1 review
0 helpful votes
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I love this site...
April 15, 2018

This site is easy and simple to use. Everything at your finger tips... I always got my percentages back like they said...

Date of experience: April 12, 2018
Arkansas
1 review
0 helpful votes
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Many merchants available, higher cashback than Mr. Rebates and good sign up bonus. It's easy to request payment with multiple options.

Date of experience: April 12, 2018
Michigan
1 review
0 helpful votes
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Great value
April 13, 2018

Nice to get something back from buying what I need. Very easy and great when looking for gifts like that you can get paid in different ways. Check, gift cards, paypal

Date of experience: April 10, 2018
Illinois
8 reviews
5 helpful votes
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Great
April 6, 2018

Everything pays up the amount it states. It's great to make money while spending money! This is my second time requesting cash back, hoping it goes as smoothly as first time.

Date of experience: April 3, 2018
Israel
1 review
0 helpful votes
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Very good
April 3, 2018

I like this site, you can try to reach bigger percentage of cash back. In general the use of the site is user friendly, clear and quick.

Date of experience: April 2, 2018
Delaware
1 review
0 helpful votes
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Gave me a bonus of $10 for sign-up and took away in the next 4-5 months by charging $2 maintenance fee/month. What are they maintaining?

Date of experience: April 2, 2018
Fernanda M. — BeFrugal Rep
over a year old

Hi Sankar, BeFrugal charges a maintenance fee of $2 only after the account is inactive (no logins or clicks) for 365 days. We will reverse all maintenance fees on your account if you contact us and tell us you would like to void these fees. https://www.befrugal.com/contactus/.

Texas
1 review
1 helpful vote
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Earn while you shop
April 2, 2018

Great cashback rate. Never had problem. Payment vi paypal. One of the best cashback portals around. Referral bonus makes deal sweeter if you have friend who wants to join.

Date of experience: March 31, 2018
California
1 review
2 helpful votes
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Stay far away from BeFrugal they delete your account when they owe you money they owe me $180 and they do not pay - they have now deleted my account.
I am going to contact all the companies that they do business with and tell them that this is not a legitimate company they are crooks - go and see there reviews the good reviews are done by the staff that work at the company - see what real people who have done business with them say - they do not pay **** stay far away from them

Date of experience: March 30, 2018
Fernanda M. — BeFrugal Rep
over a year old

Hi Liane, I am sorry to hear that you are not happy with your BeFrugal experience. The issue with logging into your account seems to be related to a forgotten password. Our support team emailed you directions how to reset your password, which will allow you to access your account. You can reset your password by clicking on the login link at the top of the site, then clicking "forgot password?". If you still are having trouble accessing your account or have any other questions, please contact support via live cat or email. https://www.befrugal.com/help/home/

Rhode Island
1 review
0 helpful votes
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A must for shoppers!
March 29, 2018

I love this site. I earn cash back shopping for things I would be buying anyway. It has many discount codes that are not available on other sites. Very happy!

Date of experience: March 28, 2018
Colorado
3 reviews
24 helpful votes
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**Revision** The whole process takes awhile to receive and it is a hassle to request reviewing your purchases with the vendors because they don't show up all the time. I shopped in November and December 2017 and am barely getting paid at the end of March 2018. The method of payment isn't what I wanted but I had to settle in order to get ANY payment. ***I still haven't received my payout because of some security breech in my PayPal account and because the amount I've earned is less than $25.00, I am required to pick other options such as Amazon credit. I have tried to get that option but have yet to receive any credit in my Amazon credit account. At this rate, I'll be waiting until next year around March to receive any cash back. Time to look for a new provider.***

Date of experience: March 28, 2018
New Jersey
1 review
0 helpful votes
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Love this app. More shopping sites than other similar apps. Bonus money at a higher rate and that's worth waiting for it to be verified

Date of experience: March 27, 2018
Illinois
1 review
0 helpful votes
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Highly recommended! The cashback rates are one of the highest and never have problems getting my money. Thanks a lot, keep up the good work!

Date of experience: March 26, 2018
Ohio
1 review
0 helpful votes
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THE BEFRUGAL APP IS A VERY NICE APP FOR ONLINE SHOPPERS. SOMETIMES IT MAY TAKE AWHILE FOR THE STORES TO VERIFY THE PURCHASES, BUT IT IS WORTH THE WAIT.

Date of experience: March 25, 2018
Poland
1 review
0 helpful votes
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Befrugal User
March 26, 2018

One of the best cashback, high precision, good service, I recommend, received a bonus for joining and for the invitation of my friend I am very happy, best regards.

Date of experience: March 24, 2018
New York
1 review
0 helpful votes
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So easy to place your orders thru Be Frugal and make money while you do it! So many various companies and sites offer rebates!

Date of experience: March 21, 2018
Texas
1 review
0 helpful votes
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I love BeFrugal, it's helped me to save 100's of dollars while shopping on-line. I look forward to using the coupons for restaurants, as well! :)

Date of experience: March 21, 2018
Alabama
1 review
0 helpful votes
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Sketchy
March 24, 2018

They did not pay out the percentage that they would list. So you won't get the cash back you are expecting. I would also get clicks they would not go through. I would get totals (minus taxes, shipping, coupons) that were not the actual totals. They would be suspiciously less. They also did not live up to their cash back guarantee (if you find a better cash back within 24 hours). They do have high rates IF you get the right total and percent back.

Date of experience: March 21, 2018
Kentucky
1 review
0 helpful votes
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This is amazing. At the beginning I though it was a joke. Then I had problems with my purchases. I contacted customer service and I did my tickets and at the end my money was given back to me. Its awesome. I recomend trying it.

Date of experience: March 16, 2018
Georgia
1 review
0 helpful votes
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Love it
March 19, 2018

Easy to use. Lots of online stores to choose from. Prompt payment and when I request payment, not on their schedule. Never had any problems with receiving cash back on qualified purchases.

Date of experience: March 16, 2018