Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.
The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
BeFrugal has only worked on 1/10 of my eBay purchases. Each time, I made purchases of around $1,000-5,000. I made sure that all my purchases were within their valid categories and was careful not use any other coupon codes. When I contacted customer service, they gave the generic response that they cannot look into cash back inquiries for that site. I am thinking they did not want to pay out... I lost a over $400 cash back by choosing BeFrugal over Ebates and not using any of my eBay coupons in the process. I wish they would at least give a clear explanation what went wrong.
Great cash back. I shop ALOT and get my cash back through here. Nice website. Has everything you need to qualify for cash back. Free $10
I shopped extensively through Befrugal through the whole Christmas season. Now it's about time my purchases should be credited so I logged in to find out my balance and was unable to log in. Resetting my password didn't seem to work, so I contacted them through live chat. I was told that my account had been closed for some kind of violation. When I asked for specifics, I was told that no other information was available, then they stopped responding to me in chat. Even today, i can still shop through their site, they are happy to claim whatever affiliate fees available due to my shopping, I just can't even redeem them. At the very least, they should have notified me so I could use a different cashback site or notified me when I used their portal for shopping. What a shady site!
I signed up because they offered a $10.00 sign up bonus. The problem: You must get at lease $10.00 cash back in your balance from stores b-4 they give you that. I did. They have been holding on to a cash back from Petco since Oct. 2018. They promise cashback will show in 3 months. This has been way over that. That amount puts me over the $10.00 required, so this is very suspicious. Horrible place! Do not sign up. Stick with Ebates.
Who doesn't love cash back. Almost always a bigger payout than other apps. Has all my favorite stores. Easy to use and request money.
Highly recommend them. I've never received so much cashback and coupon opportunities before. Can't say enough good things about em.
I've used befrugal many times. Buy, get money back, easy! I've never had issues when I've used the befrugal site to make purchases. Love it!
Love the cash backs from befrugal. Online shopping? I will definitely check this site and go through it.
Works great and saves you money! Just click through, then do your shopping. Sometimes there are even coupon codes to save you extra money. It's always worth it if you're shopping online!
Good tracking. Good customer support. Easy to navigate account and see status. Updates on time and pays as promised. I am a few dollars shy of $400 rewarded. I do not monitor it closely so I can not confirm how accurate and reliable it is, but $400 back in my pocket makes me really happy!
Great Website. Tends to offer more cashback than others. It doesn't always catch the orders though. I wish it would.
I love to shop and BeFrugal is a great site to shop through. The cash back is great and the wait isn't long at all, I can appreciate that.
Great website for cash back, offers much better return than ebates consistently. Very easy to use and quick payments compared to ebates.
This a great cashback site. It is easy to use and the extension in chrome is easy to use. This best cash back site ever.
I could find cash back for almost all of my favorite retail stores. Great cash back values and the web site is east to use.
Shopped at a store and trip didn't show. Contacted customer service and was told too bad. Dishonest site.
How does this site work. The cuopons offered seem to be inoperable. No one is on the chat line either. It's really dissappointing, indeed. They need to simplify this site radically, otherwise honey and wikibuy are far more user friendly, indeed.
The cash back is high than most of other websites, easy to rack the transactions, and it is easy to get the money back.
Answer: I had $38.24 coming back to me that I had to wait forever to get. And never got it. It finally became payable, I went to claim it, and befrugal blocked me from doing so. All the cash back disappeared. After that clicking on payments generated a 404 page. This is ridiculous. Whether it's a problem with their system or some other issue I don't know. But it really feels like they scammed me out of cash back. They won't let me log into my account now. I tried to reset my password and they won't let me do that either. A word from the wiser - Use Rakuten - they are 10 times more trustworthy than this thing. They also pay you regularly. BeFrugal is a Total scam! I read another review on Trustpilot where it says they will deactivate your account if they don't want to pay you. That's exactly what it looks like they did to me. Unbelievable.
Answer: Hi Beverly, We are currently offering a $10 sign-up bonus for new users. To earn a sign-up bonus a user must join BeFrugal.com during the promotional period or via a link or web page on BeFrugal.com where such bonus is being promoted and then earn $25 or more in Cash Back (not including bonuses and earnings from non-purchase activity). Go to www.befrugal.com and click "Join for Free and Get $10" on the top of the page. Thank you!
Answer: Didnt get the $10. Was not sure how to do that. Can i get the $10 now even after registering?
Answer: You can set up a few different ways (Paypal, checking account, etc.)
Answer: Stay away from this site. You will not get your cash back as promised. Most your shopping trips never gets recorded and pathetic service.
Answer: Hi Linda, great question as we know that sometimes these permissions can look scary. The BeFrugal Automatic Coupons & Cash Back Chrome extension will apply coupons and activate Cash Back at the shopping cart of thousands of online stores. This permission just allows us to display a small notifier in your shopping cart that you click to apply the coupons and activate your Cash Back. I hope this answers your question. Happy shopping! - Chris from BeFrugal
Answer: You can check out what percentage of your expenditures you will earn by searching for Travelocity on the BeFrugal website.
Answer: Hi there, in order to earn cash back on your online shopping, you need to first be signed up for BeFrugal, then click the store on our website and shop as normal. We cannot issue retroactive cash back for purchases you made before becoming a BeFrugal member.

