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BeFrugal

3.9

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.


befrugal.com
Founded in 2009
Boston, MA, United States
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BeFrugal Reviews Summary

The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.

This summary is generated by AI, based on text from customer reviews

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California
1 review
9 helpful votes
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Beware of befrugal
April 11, 2019

More than 50% of the time you don't get your cashback. Then you open so called "support ticket" and then wait for 60-90 days hopping that you would receive your money. But then merchant denies despite of all the proofs given and befrugal will not help at all.

Pathetic and rude customer service.

I would definitely not recommend it.

Date of experience: April 8, 2019
New York
1 review
5 helpful votes
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Scam..
April 11, 2019

They give you the run around for months! And all the "reasons" provided for a denied cash back purchase aren't clear. I made a purchase in November 2018 and It's now April 2019 and I'm just finding out my for reasons unknown my $25 was denied. Just Ridiculous!

Date of experience: April 8, 2019
California
1 review
6 helpful votes
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Pay back my $397.77
April 11, 2019

I made purchase through Befrugal.com to get my shopping rebate. After success finished the purchase 2 month later. I should get paid $397.77 from Befrugal for shopping rebates. When I try to claim my rebates. Your customer service told me they need to verify my identity. I submitted all the information they need. They finally closed my account and refuse to pay me! Just because I registered an other account on Befrugal.com. I told the customer service that I just need one account and you could close the account I won't use. But they closed both my accounts and prevent me to login. I just want my $397.77 shopping rebate. I made the orders through your link. I deserve to get the shopping rebate! If you don't do anything, I have to file a case on BBB.org and fight for my rights in my ways.

Date of experience: April 8, 2019
Tennessee
1 review
2 helpful votes
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Great service to get cash back on what you're already buying! Once the money is payable, transfers are so easy. I'd highly recommend using them. It takes about 8-12 weeks for the rebate to be released. And you can only claim your cash once every 2 weeks with certain forms of payment, but once you know that, it's very worthwhile.

Date of experience: April 8, 2019
Texas
1 review
1 helpful vote
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Love BeFrugal! I have received almost 300.00 sense I have became a member. Would not shop without it.

Date of experience: April 2, 2019
Massachusetts
1 review
1 helpful vote
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Love BeFrugal
April 5, 2019

I've been a member since 12/2015, and I've never had any problems with my cash back. I like that you can opt for a e-gift card for payment and get a little extra cash back. Lately, BeFrugal is the cash back site I use most often.

Date of experience: April 2, 2019
Michigan
1 review
1 helpful vote
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BeFrugal
April 4, 2019

This is amazing... One day I came across this website and downloaded the app. I didn't even realize I was even making money on. The BeFrugal icon is next to my status bar and every time I placed and order online it would pop up and I would just simply click on it (and sometimes the coupon codes that came along with it). Next thing you know I just looked at it one day (a month or two after downloading the app) and realized I had money waiting to be withdrawn. FIVE STARS

Date of experience: April 2, 2019
Texas
1 review
0 helpful votes
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So easy to use. I go to a page, it pops up my savings, I buy and then I'm done. Easy to register and simple to use. Love it! Very easy to get paid once direct deposit is set.

Date of experience: April 1, 2019
New York
1 review
1 helpful vote
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I just happened to click on the Be Frugal icon, and found our that had money in my account! I quickly registered my checking account; and the money was transferred over! I just wish I had known that money was there. But, anyway... thanks!

Date of experience: April 1, 2019
New Jersey
1 review
0 helpful votes
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Great so far!
March 30, 2019

Haven't checked my account balance in a while and was amazed at the amount. Thanks so much! I encourage all of my friends to give it a try!

Date of experience: March 27, 2019
North Carolina
1 review
0 helpful votes
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Always Love the extra cash I get! Every few months I get a paypal deposit with extra cash from BeFrugal... I go here every time I shop online... All the stores I shop online are on here! =) Love it!

Date of experience: March 23, 2019
Morocco
1 review
0 helpful votes
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Great
March 24, 2019

Great service; nice return, and good cashback; all you need is here; i will not change it
Thank you for all

Date of experience: March 22, 2019
Nebraska
1 review
0 helpful votes
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Didn't take long to start getting payments! Installed App and it automatically comes up when I shop somewhere online when BeFrugal benefits me. It's like FREE MONEY since I'd be shopping anyway! Thanks!

Date of experience: March 20, 2019
Pennsylvania
2 reviews
1 helpful vote
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Really fast payment with very competitive offers. I do most of my shopping from home because of disability. It is great to be rewarded for something I'm already doing. There is a short wait period for payments but it is no different than other sites and so worth it. I'm so glad I joined.

Date of experience: March 19, 2019
Missouri
2 reviews
2 helpful votes
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I done like I always do when shopping at home depot by activating my cash back on BeFrugal and it is funny that all has worked until I had a big ticket item. All my other orders at home depot for 50 cents or a dollar have worked fine. Lost 29.97 cash back on this one.

Date of experience: March 17, 2019
Fernanda M. — BeFrugal Rep
over a year old

Hi Kenneth, I am sorry to hear that you are not satisfied with your BeFrugal experience. If you feel you are missing Cash Back from an order you placed, please submit a missing Cash Back inquiry and our support team can investigate for you. Thanks! https://www.befrugal.com/help/cashback/#where-is-my-cashback

South Africa
3 reviews
1 helpful vote
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Takes 3 months
March 18, 2019

Only hassle is they hold on to cash for a whole 3 months.
But better that than nothing.
Does add up

Alas lately the eBay pink does not show up at times. Seems to work 10% of the time.

I ship a lot on eBay so its a hassle. You never know if this site is going to work or not.
So I go to the Other cash back I use.

Date of experience: March 17, 2019
Minnesota
1 review
2 helpful votes
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Hoax
March 17, 2019

Cashback pending for a year now they say they cannot pay the cashback... and want to delete it... excuse me?

Date of experience: March 14, 2019
Colorado
1 review
1 helpful vote
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Easy and simples to use and pays back more than other websites like Ebates. Would definitely recommend

Date of experience: March 9, 2019
Texas
1 review
4 helpful votes
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Thieving, lying scumbags - I fulfilled (and documented) all of my obligations for cash back on a hotel reservation, and they bent over backwards to deny it with some BS about how it was paid, even though I PURCHASED/PAID THROUGH THE LINK THEY PROVIDED. As soon as I cash out on my other stuff, I won't be back. Too many other honest alternatives to waste any more time with this slimy outfit. Hope the $9 they screwed me out of was worth it to them.

Date of experience: March 7, 2019
Arizona
1 review
2 helpful votes
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Usually higher than the other rebates websites. It would be better if the review session could be faster.

Date of experience: March 5, 2019