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BeckyDress has a rating of 2.2 stars from 161 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BeckyDress most frequently mention customer service, credit note and full refund. BeckyDress ranks 247th among Wedding Dresses sites.
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They are 100 percent rip off! This dress doesn't fit my daughter properly and it doesn't look like the same dress. They are giving me a run around. They wont take the dress back & they want me to get it tailored. No I will not spend anymore money!
Purchased a dress for my daughter for senior prom. Did not fit right. Requested to return it following the return policy as indicated on the website. They would not allow me to return it and had the audacity to tell me to take it to a tailor! I just lost $120 down the toilet! I will NEVER use this rip off company again!
I ordered my prom dress a month in advance and they said no worries it will be there on time. My prom day came and I had no dress I sat at home and cried for hours. Because I spent my $ on a dress I have still not received I had no extra to just run out the day of prom to get one I don't recommend them if they were the last service on earth.
I ordered a dress for Prom. Paid extra to have it a few days early. The day is was supposed to be here I contacted them. They asked me the day of the event, and the dress is not finished yet. No possible way to get it shipped in time. They offered me a refund on the extra charge to rush the dress, after the dress gets here. I am filing for a refund with my credit card.
I am so please with my dress I was so happy when my dress came in today it looks amazing on me. I especially love how they emailed me with concerns that they had about my measurements and kept me in the loop every time something went on with my product I complete will refer all my friends to this site I hope every loves there dress just the same
After searching everywhere for my dream dress, I thought that I had found it. Boy was I wrong! After endless searches and dead ends I found my fairytale dress on Beckydress.com. The website looked legitimate and there was all this garb about high quality custom made designer dresses. I was measured so I would have the perfect fitting dream dress. The dress came in a timely manner. I was so eager to get it and excited when I got the email it had shipped. Then I realized it was coming from Singapore. I began to worry but kept an open mind. I came home Thursday and found a parcel bag on my front porch, thinking that can not be my dress!?!?! I opened the parcel bag and inside another bag was my dress wadded up! I turned it right side out and it looks nothing like what I had ordered. I had been scammed. The fabric is so cheap, strings hanging off, holes in the lace, and then I tried it on the neck was lopsided. I emailed the company requesting a full refund and they requested I send them pictures of the issues. I sent them Friday and yet to have heard anything back. I have read many reviews after my experience and it is awful wish I would have done my research before. I don't even feel that I can donate this dress to Goodwill in good faith. It is trash! I would like to give this company -10 stars for quality and customer service!
We order a tailored dress for prom following on the instructions on the website for measuring. The dress came in several inches (4inches) larger than requested. We have been back and forth with customer service. They refuse to take the dress back since they are in Asia, asking to send pictures, stating it looks beautiful, that we needed to have special measurements for a backless dress (which they did not provide) etc. One excuse after another. They ultimately offer 20% off the price of the dress so we can get it alter. The alterations are going to cost as much as the dress due to the lining, bating and stones. I would look elsewhere for dresses this is not a safe choice.
Update. My dress finally got here, but it wasn't my dress. It was purple, like the one I ordered, but the similarities end there. They warned me of a slight color variation, which is expected from ordering online, but the one I order was light purple, almost so light it was white. This one was just plain purple. It looked like a crayon. The neckline was different, the material cheap and poorly sewn, and overall it looked nothing like the dress I wanted. I had planned on using it for next prom, because it came too late for this year and I had to borrow an od dress from a friend, despite paying extra to assure it would arrive on time. The dress from my friend, it turns out, more closely resembled the dress I ordered than this one was. When it arrived, it was simply ugly. Instead of being light flowy and long, it was very short on me and looked like a ball gown with thick, poofy padding, which would have been fin if I'd wanted a poofy dress. The thing here is, you don't actually know what you ordered until it arrives. Don't fall in love with the picture of your dress, and don't order from a company overseas where it can't possibly be shipped in time after they've taken too long to have it made. I learned my lesson the hard way.
The dress I ordered was horrible. Wrong neckline. Bone in bra stabs me in the chest. Bra smashed in because it came in a bag rolled up and will not conform back. Horrible material and the color is no where near what they advertise. Arms to tight. I wear a size 8-10 but I asked them to send me a 12 in case I needed it tailored for my sons wedding. As you can see its tight in some places and bigger in others. It would cost more than the dress to fix this mess and have relayed this information to them. I have attached the photo from their site and what they sent. I also sent this to them and they told me it fits like a glove. Really!
I attached what the picture looked like and what they sent.
Update 5/17/14
I finally filed several complaints with international fraud and called my bank, wrote a complaint on every site I could find and called the FBI. Told Beckydress what I did and had my money back, minus the $50 it cost to send it back. They are horrible people. There company has lost their license and are currently being investigated for fraud and stealing designs. It's a big risk ordering from them and I would advise against it. They are not legit.
I was so worried after reading the reviews on this site and I read them after I had already ordered the dress. However, when the dress came I was amazed! It turned out very nicely and looked liked the picture! It did come a little late but it was worth it. Message me if you have an questions!
I ordered my dress on March 19th and received it on March 31st, six days earlier than the preset date, which made me very happy! I spent weeks looking for the perfect dress in stores but none had exactly what I wanted, so I went online and found the exact dress I was looking for! I ordered a size 16 and it fit perfectly. My mom and I actually came across the horrifying reviews after we placed the order, which was scary, but clearly everything turned out great. :) I also kept in touch with customer service regularly and the ladies were very helpful and patient with me. If you're skeptical of buying from beckydress, I suggest ordering well before your event date just to ensure that you receive your order on time (though it wasn't an issue for me). My only tiny issue is that there are a few fuzz balls on the dress due to the heavy sequin stitching, but they can be easily pulled off. I hope my review helped you!
I ordered from beckydress about three weeks ago, and I paid for express time so it'd be here last Friday. It got here a week late, but the dress is great, and they customer service was good. My dress was going to be late and they didn't tell me until the day after it was supposed to arrive after I emailed them. They responded within 24 hours as said on the website, and they were nice about it. I even got a discount because I was very unhappy with them at the time. I'll most likely order from them again, just not pay extra for it to be here quicker.
I want to know where my daughters prom dress is! I ordered it on March 19th paid extra for fast shipping for it to arrive on April 1st! My order number is *******118. My daughter prom Is Friday April 10th and I need her dress here now! If you could not confirm that you couldn't get her dress here then I should have been notified before now! This is riculous! If I don't have someone contacting me or my dress by Monday I will leave so much bad feedback no one will ever order from you! I have a daughter who is going to miss her prom! She earned the money to pay for her dress and now we have none! Now what am I going to do!
Is anyone else having problems even going on to their website? I keep trying to go on because im freaking out on when ill get my prom dress because it is not going to be here the day I asked for it. So I wanted to check on how long their shipping is but the website wont work. Anyone else freaking out? Is it really a scam? Dammit D:
Like some of the other's on this thread, I was so nervous after reading the reviews but to my relief, it turned out gorgeous! The beading was so intricate and the quality was good. There was one issue though. The dress was not supposed to have a "small train" in the back so I had to take it to a tailor to hem it up... but overall I am pleased with the outcome. I was prepared to spend $400 for the same style dress at a formal shop so Becky dress saved me a bunch...
After reading the negative reviews about this site I became a little sceptical about ordering but I ordered my dress on 3/15/15 and received it on 3/23/15. I was in constant contact with customer service which was cool but have only one complaint. The embroidery could be a little more improved but other than that the dress was perfect.
Rubbish customer service. I didn't get my dress in time having paid for express delivery, they refused a refund and only offered a credit note for cost of dress and not for express delivery. Dress was very poor quality, they eventually promised a refund 5 weeks ago which we are still waiting for!
Once again the dress we ordered was beautiful, the customer service representative was very helpful and patient. This is the second dress we ordered and plan to do again in the future.
People please don't just believe it Becky's Dress has come through for me. Thank you the People Of China. I didn't think that the dress would come out as good as I saw it on the website, But Guess what Ladies it was. And not only Did they do there thing for me but would yall believe I am a Full Figure Women and yes at first I was on edge about the dress, and then had to inter pay an extra $25.00 for material, Like I said I am a Big Girl. And my wedding is not until April 25th of this year. I am so FREAKIN HAPPY YALL" THEY WERE MY SILVER LINNING IN MY DARK CLOUD. THANK GOD FOR THIS COMPANY. The dress is beautiful in every way. I kind of cried, then my Girls took pictures and now then won't let me see the dress, they took the away and I have too wait until the Big Day.
I WILL RECOMMEND THIS WEBSITE AND COMPANY TO MY FRIENDS.
I adore my dress so much! After reading the reviews and horrible comments I got extremely scared and even started to cry watching my sister prom dress shop, but it came in ABSOLUTELY adorable! It did take about a month and a few days to arrive though & was a week late from the date i paid for it to arrive but it was worth it! Don't let the bad comments get to you. I checked this site everyday and read a new bad review each time I checked but my dress definitely differs from the comments made! Thanks beckydress! I would definitely recommend!
Answer: Girl! Go to the department store and purchase your gown. I am stuck with a dress that I cannot fit and they will not refund my money.
Answer: I would worry about even getting it. What I ordered was awful.
Answer: Hey, I am to... I ordered last week, just was wondering if u got your item yet? And did u like it?
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