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BeckyDress

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BeckyDress

2.2
beckydress.com

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BeckyDress Reviews Summary

BeckyDress has a rating of 2.2 stars from 161 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BeckyDress most frequently mention customer service, credit note and full refund. BeckyDress ranks 247th among Wedding Dresses sites.

service
20
value
20
shipping
20
returns
13
quality
19

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GB
1 review
4 helpful votes
Follow Amelia H.
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Ordered next day delivery wanting my dress to come on the Friday for the Saturday night. Friday came NO DRESS. Saturday came NO DRESS. Called the office and they told me 'you will have to wait till Monday there's nothing I can do' after ringing on Monday and telling them my dress was still not here they said my dress was not next day delivery YET THEY CHARGED ME THE NEXT DAY DELIVERY PRICE! I asked for my delivery money back and 6 weeks later I have been refunded 3.52 when the next day delivery is around the £10 mark! Terrible company terrible service and awful customer service! Friends have had the same experience so would 100% not reccomend.

Date of experience: March 24, 2016
Ireland
1 review
1 helpful vote
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FRUSTRATING
March 23, 2016

Its been two months now since i ordered from them. Iv emailed them about this as it says delivery would only take up to 7 working days. Got no reply. Messaged them on facebook, we have been messaging back and forth since February and still havent got a straight answer from them on why its taking so long and they wont tell me if its even been shipped or not. You have to message them a few times to get an answer off them and im expecting the quality to be very poor as its obvious they get there stock from cheap websites like aliexpress. I would recommend just going on aliexpress as itll take the same amout of time for much much cheaper!

Date of experience: March 23, 2016
Ohio
1 review
6 helpful votes
Follow Tiffiny Z.
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Great Dresses
March 21, 2016

I have ordered 4 dresses for my daughters thru this site. I have had no problems the dresses are nicely made look just like the pictures. I am very picky about my dresses and have no issue spending the money for the real thing but why when I can get it half price and not pay for the name on the dress and these look exactly like the name brand. I have had great luck with Becky Dress have referred many people to them. They have been heavy beaded gowns and dress for prom and homecoming.

Date of experience: March 20, 2016
Georgia
2 reviews
2 helpful votes
Follow KATHY S.
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AWFUL QUALITY
March 18, 2016

DRESS ARRIVED LATE & THE QUALITY OF IT IS AWFUL THEY WILL NOT DO ANYTHING ABOUT IT! CUSTOMER SERVICE IS A JOKE!
DO NOT ORDER FROM THIS PLACE

Date of experience: March 18, 2016
Arizona
1 review
1 helpful vote
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Super Happy
March 17, 2016

I was Scared after reading all the Bad Reviews But I AM VERY VERY HAPPY MY DRESS CAME ON TIME VERY GOOD MATERIAL Quality was Great AND Serive was Excellent

Date of experience: March 16, 2016
Ireland
1 review
4 helpful votes
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Scam
March 3, 2016

DO NOT ORDER FROM HIS COMPANY. ABSOLUTE SCAM. I ordered 2 dresses for them unfortunately back in January.It states on their website it takes max 7 working days to deliver and I got my package 5 weeks after! Absolute joke! They refuse to refund me and offered me a credit note. As if I would ever order from these again. Getting on to my solicitor about this maybe that will open their eyes to their terrible customer service!

Date of experience: March 3, 2016
GB
1 review
6 helpful votes
Follow Lisa B.
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Not worth the hassle
February 29, 2016

Ordered stuff off this site twice, both times I had to threaten to report them for their illegal laws on refunds & returns.

Date of experience: February 29, 2016
GB
1 review
3 helpful votes
Follow Carla W.
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Don't bother!
February 25, 2016

Ordered a dress from them about a month ago and paid for delivery which gauraunteed delivery within a week! Haven't even received the dress yet and paid £60 plus postage! Worst shopping experience I wouldn't even bother! I tried emailing them twice and haven't even received a response, therefore I am refusing to pay a feel assured that I haven't even been sent a dress.

Date of experience: February 25, 2016
GB
1 review
1 helpful vote
Follow Sarah d.
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Disgusting
January 25, 2016

Don't bother buying anything from here, staff lie, take your money and when you send them back the rubbish they send you you will not get your money back but a credit code! Stay away!

Date of experience: January 25, 2016
GB
1 review
2 helpful votes
Follow Jeanie K.
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I wish I had looked at reviews before ordering from BeckyDresses, it seems alot of people have had the same shocking experience.
I ordered a dress on the 20th of December to arrive in time for Hogmany, first class postage was paid for. When it had not arrived by the 30th of December I emailed and shock no reply.
Someone eventually got back to me on the 13th of Jan, and said it should be there within the next week. It never arrived. Called and got spoken to extremely rudely by a representative of BeckyDresses who said one more week and it shall be here.
It is now over a month since I ordered this dress and it still has not arrived.
No reply on the FB page, email address (*******@celebrity-spot.com) and have been hung up multiple times on the phone...
Left wondering if the £60 dress will ever arrive, left out of pocket and no dress. NEVER BUY ANYTHING FROM THIS PAGE

Date of experience: January 25, 2016
GB
1 review
2 helpful votes
Follow Stay A.
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Absolutely Disgusting
January 4, 2016

I purchased a dress from here and when I recieved it all of the material was hanging off. I was then told to post it back recorded delivery to get another. Almost 7 weeks later and no replacement ( I was told 3 weeks maximum delivery time) - to which I had to go and purchase a dress from somewhere else.

Then they would only give my a credit note and deducted delivery of a replacement dress that looked nothing like the pictures and wasn't the original dress I ordered!

No apology and customer service is shocking. Complete SCAM! Girls don't waste your money or time!

Date of experience: January 4, 2016
Ireland
1 review
1 helpful vote
Follow Laura O.
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Shocking!
December 9, 2015

I paid 120 euro for a dress to be send to Ireland, the dress was no where near the size I ordered an XS it was easily a Medium ordered the material is like a thin sheet it's awful, as soon as I tried on the dress the whole side ripped! Very disappointed

Date of experience: December 9, 2015
GB
1 review
1 helpful vote
Follow Georgia W.
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Spending £60 + packaging. You would expect to have good service and your dress to be delivered on time - no. I've waiting 2 weeks for my dress to come. Then I have emails from them saying it's been dispatched and it's on it way. The same day I received a call from them saying I didn't confirm my order and I haven't payed for it? Yet it's apparently been dispatched and it's with the Royal Mail?!?!?! Trying to get another £60 out of my pocket, and I still haven't recieved my dress. Joke of a company. Worst customer services team I've ever dealt with. Moral of the story. - DO NOT BUY FROM HERE!

Date of experience: December 8, 2015
Jamaica
1 review
4 helpful votes
Follow Sandra M.
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The fabric was of superior quality and the style elegant. With very minor adjustment of the length, it fitted perfectly. As the matron of honor, I wore it to my sister's wedding. Excellent choice. I received compliments, galore!

Date of experience: November 26, 2015
GB
1 review
1 helpful vote
Follow sarah p.
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I couldn't tell you the last time I wrote a review on anything so this should tell you how bad this website is. The dress that was send is nothing like in the picture real cheap quality looks like it came from China. To return it the customer service takes three days to reply each time. I have been issued with a credit note! Great because that is just what I want another crap dress! Do not use

Date of experience: November 8, 2015
Nevada
1 review
3 helpful votes
Follow Gina C.
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Please do not order from this company. I ordered a dress for my daughter. It arrived and the beading detail was completely different than pictured, the dress did not fit even though I used the measurement guide they gave to a tee and it was MUCH longer than pictured. All in all unacceptable. I have emailed, documented with photos and gone back and forth with them multiple times. Their fix? Get a tailor and steam it? Are you kidding me? STOP and do not use this company you will be sorry!

Date of experience: October 19, 2015
California
1 review
1 helpful vote
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DO NOT ORDER FROM THEM
October 12, 2015

Horrible. Absolutely the worst place i have ever ordered a dress from. Horrible customer service. Argues with customer. Dress was nothing like site. Would not reccomend at all.

Date of experience: October 11, 2015
New York
1 review
1 helpful vote
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Horrible!
October 7, 2015

There is no customer service for this website! They are horrible!

Date of experience: October 7, 2015
Georgia
1 review
2 helpful votes
Follow Nora M.
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DO NOT ORDER
October 6, 2015

Dress looked nothing like pictured, poor quality. I have been trying to contact customer service to return dress, but they have been ignoring my daily emails. Don't waste time!

Date of experience: October 6, 2015
Ohio
1 review
0 helpful votes
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Homecoming dress 2015
October 5, 2015

My daughter found a 2 piece dress at Becky dress similar to one she tried on at a local bridal shop. We ordered it, paid to have it shipped quickly. Not only did it come a day early, but the skirt was nicer than the one at the bridal shop! It is beautiful and looked gorgeous on her. I found it to be well made and it fit perfectly... we did not order custom sizing. I was nervous after reading some of the reviews... but our experience was great and the quality was just as nice as in the bridal shops. The only critical thing I would say is that a few of the beads on the top were loose... but I found that to be true in local dress shops as well. I easily secured them myself.

Date of experience: October 5, 2015