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Beautifulhalo is an online shopping platform that offers a wide range of products including clothing, accessories, and home goods. The website has a user-friendly interface and provides various features such as product reviews, customer ratings, and fast delivery options.
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I accidentally ordered duplicate items and caught the mistake immediately. I cancelled the order right away but the website would not cancel the order. The duplicate items were never shipped however they processed the full payment including the duplicates. This is contrary to their own return policy. After multiple requests for a refund I received a store credit. PS none of the items fit as described. Not even close.
I bought a t-shirt from them in a size XL and what I got was less than a medium. I tried to go back to the product and it had been taken off the website.
Bought 3 shirts, they were darker than in the pictures and different kind of cloth, so it wasn't really what I ordered, they feel cheap.
Took a month+ to ship and the track-site they told me to check was fake.
Had to pay shipping although it said "free shipping no minimum" in the item description for the items I ordered and when I asked about it support didn't get sh*t I said, clearly doesn't know basic english.
Still haven't gotten my reward-points, has been about a month(2-3weeks).
I ordered an electrical product. It was missing parts. Even with parts, a licensed electrician refused to install it because it was unfit for outdoor use. It was advertised as an outdoor product. After a month of efforts at getting a refund they offered 15%. Returning any products to this vendor will cost more than the refund they promise. You will not even get that.
Ordered in march, it's June now and I still haven't gotten my dress. DO NOT BUY FROM THEM. They're a huge scam. You'll just be wasting your money
My light fixture came in damaged without all of the hardware and absolutely no assistance from customer service. Had I been smart enough to read the reviews I would have never purchased anything from them. Unfortunately, they don't handle the products which come from manufacturers elsewhere. It's too bad because they have some great designs. I am hoping pay pal will get my money refunded.
Okay so I just tried to buy a hat. I chose to pay through Paypal and when I finished filling out shipping, I "Placed my Order". Instead of giving me a verification of the purchase, I feel like the website glitched and redirected me to choose my form of payment again. I have no proof that I just bought it. I contact their support and the person talking to me was 1) either a robot or 2) didn't speak English well AT ALL. They asked me twice if I would "buy more clothez plz?" like?
I ordered a watch through here and it took about 2 months to get to me. I emailed them constantly and always received like a tracking order that always said cannot be found. This is a huge scam, when I fist purchased it they tried to get me to buy another. I finally received the watch yesterday and part of it already broke, I'm still gonna wear it since I went through this much trouble, but don't order off this website.
Ordered an overpriced light. Came broken and bent. Took over a month to get to me. No way to contact them other than ridiculous email. I can't even return it. Spent $300 on a light that is worth $50 at best! I'm so hopping mad. This is a scam! BEWARE!
I orderd a watch over a month ago and it still hasn't arrived, I submitted a ticket to them asking if this time was normal when shipping to Australia, they replied by sending me a tracking number and Chinese tracking website, I went to the website and entered my number, and surprise it said 'couldn't be found' so basically I sitting here wondering if it will ever come. DONT BUY FROM THEM THEY ARE DODGY AF
I ordered a dress and three months later it still did not get sent to me! When I contacted the website (which was nearly impossible to do) they said they would refund me 100% if the product didn't come in after 10 days (after I contacted them with a complaint). After 10 days, it still did not come in! AAND they did not fully refund me, they gave me store credit! This is honestly the biggest scam ever. Stay away if you value your money. I'm considering reporting to my credit company.
Ordered a lamp well over a month ago still have not received it! It was a mothers day gift for my mom! Emailed many times, come back in two days is all they tell me. And then it takes two weeks for them to email me back. A few weeks ago they say my item shipped but no tracking information yet and now today they tell me it just shipped today and of course no tracking information? They are dishonest and do poor business from shipping to their customer service! I would NOT recommend them to anyone!
Do not order from this website. I ordered 2 items and was promised dates which I would recurve them and a month and a half later I just now find out they don't even have the items. They have no phone number and do not respond promptly to emails and even when they do all they do is lie. Stay away!
I bought a light and it was broke. Exposed wires and metal it chipped. They would not return it so I disputed it on my credit card!
I won the case
This company is a scam!
I ordered 4 light fixtures from beautifulhalo.com, spending over $750. I received three of them (never got the 4th). But when I hired an electrician to hang them, he told me they did not have grounding wires and are not UL Approved. He said they are not safe. They were also poor quality. They will not give refunds. I am still fighting them over the 4th fixture. I want a refund since I never received it (and wouldn't want it anyway now), and they keep sending me crazy emails in broken English that don't make sense. I don't know how they get away with this. They are a scam!
I ordered in July of last year. No, I didn't get it. In August, I contacted support to hear them say 'check a post office.' 'Which one?' I respond. 'good day'. Thanks, ah yes, that one. What nonsense is this site? When I asked for a refund, they don't reply sophisticatedly whatsoever, only giving 'u'll get refund soon. Use this promo code to buy more stuff'
Do I need to tell you about the state of this damn refund?
If you haven't read about it already, this company is known to pay people to write good reviews. Their shipping is awful and will take really long to get it and when you do, the size of the clothes are way off. Their 15 day return policy doesn't work considering shipping takes more than 15 days and they will argue that you had to do it within 15 days of ordering. Awful company. Don't buy from this scam.
Received my order (tee) way earlier than I expected. It came just as described. And a perfect fit. Im actually happy with my buy!
Bought a jumpsuit that I thought would be black but was blue when I got it, but after a couple messages they refunded my money back. From reading the other reviews It's just gamble what you get, either the item is just ok or something is really wrong with your order.
Answer: Dont buy from them!
Answer: No!
Answer: I charged mine on my AMEX card as they will protect you, so the chargeback worked BUT now they are calling me daily, 3 months later, to return the dress. I have heard this is a nightmare as they want you to send it back to china at a huge posted cost. Can't win with HALO!
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