Beautiful HaloReviews 939

My 17 year old daughter saw an online ad advertising a hoodie she liked. In the ad an adult was wearing it so she asked for it for her Christmas. Without hesitating we clicked the link, it said "one size" therefore we ordered it. I wish I had read the reviews on here before doing so.

Item arrived weeks later, it was so small it would only suit a kid of about 8 or 9 years old. I contacted their customer services who offered me a 20% refund. I said this was no good as it was no fit for purpose.

I wish I had just paid by credit card as they mucked me about so much I ended up having to escalate the problem with Paypal who insisted I would have to send it back fully traceable to Hong Kong (even though they have a UK address listed on their website) - which would cost me more than the item itself. Then Beatifulhalo offered a 40% refund. I cut my losses and accepted it. Guess what next moment when I chased the refund they offered 20%. After days of hounding them they eventually refunded me 30%.

This company obviously have no morals whatsoever, I recommend all buyers to avoid them at all costs.

We ordered this cool looking pendant light fixture from them, waited nearly a month to get it after paying over $30 for shipping. Finally got it and the box was completely crushed in. Tried to send them pictures and copies of forms from post office as stated on their website... didn't get anywhere. Was told it would be to expensive to return and they would send me a replacement. Never got replacement and never got a refund. Grrrr.

DO NOT BUY FROM BEAUTIFULHALO.COM! The items are shipped from China and can take weeks. Also they DO NOT ACCEPT RETURNS AND DO NOT GIVE REFUNDS!. I ordered a dress for my son's wedding. The picture on the website said burgundy, when in fact it was more red. The sizes are wrong - ordered one size and they sent a dress two sizes smaller. The company is claiming it is my fault! Again, BUYER BEWARE, DO NOT ORDER FROM THIS COMPANY UNLESS YOU ARE WILLING TO EAT THE COST OF YOUR ORDER.

I ordered 2 lanterns and paid 155.00 for them. No tracking information for weeks, I checked in and they sent me a tracking number from CHINA. One box arrived totally crushed and of course the glass of the lantern was shattered. There was also a missing part that would prevent one from attaching the lantern to a post, which is why I bought this particular lantern. The second box finally arrived in tact, but it also had a missing piece. The materials are poor quality. The seller will not refund my money. I am so... just mad about it, really. Please, please do not throw your money down the tubes by trying to do business with this person.

My husband and I ordered two nautical pendant lamps for our kitchen. After well over a month we received one. We complained and 5 weeks later we received another much smaller box. Once we opened both we realized we had two similar lamps but not identical. Identical were required as they were to be over the island. We had to jump through hoops and we still have not had our money refunded. We ended up spending over $500 dollars and have nothing to show for it. Do not use this company. Very crooked. But of course it comes from China.

I wish I had read reviews before buying from this place. I won't make this mistake again. Please do yourselves a favour and find something else. I bought 3 light fittings, when they arrived they are of very poor quality. They appear to be made by somone on a ship with spare parts. I tried to return them and they are not answering my questions and are saying that shipping is expensive therefore I shouldn't return them. Any online shopping service should offer returns, I don't understand how they are allowed to get away with this? Is there no consumer protection? If you are looking for cheap products to buy, you should go to a local market or maybe try making one yourself because it won't look worse.

It has its pros and cons, so if you don't like shopping online/worry about return policies, you should definitely be careful with what you buy.

I bought a jacket from this site about a month ago and I just now got my order in today. While I understand that it's shipping from China, I've ordered things from all around the world and often have received those items before things I've ordered from my own country.
That said, I didn't need my purchase by a specific time, so the wait wasn't a huge deal to me.

My issue is that the sizing was off. DEFINITELY BE WARY OF THE SIZING.
The particular jacket I bought was supposed to fit a little large and long, almost to be worn loose like a cardigan. The starting size already said it was large (I think it was something like 40"-42" across the chest) and, since I'm a bit busty, I decided to go one size larger so I could for sure zip the jacket up if I wanted to.
What I expected from the jacket was a long, loose-fitting 1X-2X. What I got was a jacket that stopped at the top of the thighs and fit like a medium.

I was at least lucky that my sister was actually able to fit the jacket. So, while I am a bit disappointed with the sizing and in the fact that I won't be able to wear it, at least I don't have to worry about paying for return shipping.

The actual jacket wasn't as cheap as I expected it to be. It was about what you would expect for $15-$25; on par with something you might buy at a Forever21, maybe at Old Navy.
The material was light, but warm enough for a chilly day.

The site itself is okay, has a pretty large variety of items, and the prices are pretty solid. From the other reviews I've seen, all the other items you can buy, like jewelry, watches--anything aside from the clothes, it seems--seem to be pretty consistently satisfactory.

So, TL; DR: be careful of the sizing, just know you get what you pay for.

This company is absolutely horrible! DO NOT ORDER FROM THEM! We ordered 2 black matte colored pendant lights. First of all it took us forever to get them. When we finally got them they they didn't even match. One was a matte black and the other was a shiny black. The plastic inside part where the light bulb screws into was 2 different colors, one was black the other was white. The sizes between the 2 were off, the parts were not even welded on straight and the chains were completely different. Basically they are not what we ordered nor can we use them. We spent $186 on the lights. We contacted them, explained the problem and sent them pictures. They apologized and offered to refund us $10 and we keep the lights. Ridiculous! $10 for a $186 pair of pendant lights we can't even use. We told them we want a full refund and they said we had to pay out of pocket to ship them back which would cost around $50 and we may not even get our full refund back! So apparently if they screw up and ship you the wrong product or a defective product, you will be responsible to pay more money to ship the product back even though it was an error on their part. Their customer service is terrible and they could care less about screwing you over. So now we are out money and have to purchase pendant lights somewhere else. Lesson learned... NEVER order from Beautiful Halo. This company is such a joke!