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From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
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Easy to work with and had the best price on the exact tires I needed.
Friendly kind and courteous very helpful. Knowledgeable and everything was done in a timely manner could t ask for anything better
Doug,
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Thank you,
BB Wheels
Purchased four 26" snowflake wheels and four tires. The price was better than any tire shop near me. Tires and wheels were all delivered in perfect condition i had no problem with any item. Would definitely recommend to family and friends.
Martha,
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again.
Thank you,
BB Wheels
Spoke with Nick who gave me an estimate. Ordered the tires on a Tuesday. Tires arrived the next day. My local dealer couldn't get the tires anytime soon. Great company.
Bruce,
Nick will love to read the kind words you left about their service! Thank you for the feedback and we hope you visit us again!
Thank you,
BB Wheels
This is my 4th time buying wheels from bbwheels. You can not beat the selection and price. I like the fact you can just look up wheels by the vehicle you own, and they keep the website updated. If a new vehicle comes out it will be on there sortly. You don't have to do a bunch of research before picking out wheels. They also sell everything you need to go with your wheels ei: lug nuts, tire pressure monitoring sensors. It's a one stop shop.
Cris,
It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at BB Wheels. We sincerely thank you for taking the time to share with the community and for being a loyal customer.
Thank you,
BB Wheels
Tires came exactly as described and for an awesome price. Would highly recommend for tires purchases. Thanks!
Estiven,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.
Thank you,
BB Wheels
Nolan was great to help us find the tire and rim we needed. He made sure we looked up the combination on line before purchasing to make sure we liked what we were purchasing. Literally order on a Thursday and both arrived Next day.
Shane,
Nolan will love to read the kind words you left about their service! Thank you for the feedback and we hope you visit us again!
Thank you,
BB Wheels
Every purchase is always the same A+++ experience.
John,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Thank you,
BB Wheels
Tons of wheels and tires to look threw. Good tools to pick the right match for your vehicle. And I found the best prices here.
Tods,
Thank you for the amazing feedback and review! We are so happy to hear our website was easy to use and you were able to get the best deal!
Thank you,
BB Wheels
I placed my order and then realized I had ordered the wrong size.
I contacted BB wheels and they had caught the mistake as well. I messaged and emailed with Austin. He was AWESOME!
He not only helped me ensure I got the right wheels and tires this time, he contacted the supplier for me AND redid my cart and forwarded it.
All I had to do was resign my contract!
It was an awesome experience! I am looking forward to getting my wheels and tires put on!
I would recommend them to ANYONE looking for wheels and/or tires!
Jennifer,
We’re so grateful that you took the time out of your day to share your review with us. We’ll make sure that your sales representative Austin receives your kind feedback. It will make their day!
Thank you,
BB Wheels
Easy ordering process, just waiting on my wheels to get here for my Jeep Gladiator.
Matias,
Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.
Thank you,
BB Wheels
Good an great price range also deep tread great service with great people
Jimmy,
It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.
Thank you,
BB Wheels
Ordered and received within 5 days. Happy with my purchase.
I was looking for some Rims for my Truck and BB wheels had a great selection to look at and great prices. Shipping was fast also.
Shane,
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Thank you,
BB Wheels
I ordered two rims the same ones i had for much lower prices arrived very fast packaged nicely definitely recommend
Dloc,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels
We had 2 rims that came damaged. I spoke with Melissa. She was very friendly and efficient with helping us get our 2nd set of rims without any hassles. Great Company to purchase from!
Heidi,
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Melissa receives the recognition they deserve.
Thank you,
BB Wheels
Website easy to navigate. Choices many and varied.
Donald,
We love to read the kind words you left about our service! Thank you for the feedback and we hope you visit us again!
Thank you,
BB Wheels
Salesman was very helpful and courteous and he let me know about shipping delay upfront before I purchased.
Joey,
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Thank you,
BB Wheels
Easiest tires I've ever ordered. Shipped to So Cal in 2 days. Best price. Thank you!
Joseph,
We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Thank you,
BB Wheels
The customer service is excellent and helped picking the right rim for my tire. I'm definitely coming back to order more
Rodrigo,
We’re glad one of our sales reps were able to help assist you during the ordering process and that you’re pleased with the final product. We look forward to your future business.
Thank you,
BB Wheels
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Daniel,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
BB Wheels