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From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
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Had a little difficulty with checkout but the sales staff stepped in helped smooth things out, great customer service and support.
Best wheel and tire company better pricing than others I will be a repeat customer
Brad,
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon.
Thank you,
BB Wheels
Jerry,
Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!
BB Wheels
Nolan on the chat was very helpful and instrumental in us ordering the correct size tires for our truck.
Lonny,
Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with their experience. We will pass the kind words on to Nolan.
Thank you,
BB Wheels
Great shopping experience
The website makes it extremely easy and convenient to find and select your items
Natasha,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.
Thank you,
BB Wheels
Customer service was top notch.Even called me back to straighten out incorrect info.Great company!
Douglas,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Thank you,
BB Wheels
Shan,
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
Thank you,
BB Wheels
Not to many supplier's had the parts I was needing. But they did & I had it in just a few days.
Mike,
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Thank you,
BB Wheels
Ben,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Thank you,
BB Wheels
Contacted the seller regarding a package was lost and got the BS reply it is with the shipper and out of our hands...sorry we can't do anything for 7-10 days after shipper notifies us.
Scott,
We are sorry to hear you had a below average experience with our shipping partner. The upside is you do have Guaranteed Delivery on your order, which allows you to file a claim right on our website for any missing or lost packages. Please reach out if you have any further issues, and we are hoping this can be resolved for you.
Thank you,
BB Wheels
Paul,
Thank you for the review! Your feedback is much appreciated and helps our team improve.
Thank you,
BB Wheels
Mirek,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Thank you,
BB Wheels
Great experience. Was called to confirm my order was correct and to verify the fitment I ordered as there was a discrepancy from the wheel manufacturer and my vehicle. All was correct, and item was shipped immediately.
Jeremy,
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Thank you,
BB Wheels
Website was easy to navigate and use. Checkout process was seamless. Just received tires today Tuesday 11/22. Placed order on Wednesday 11/16 in the evening. Tires shipped by Friday. Would recommend BB Wheels to other people.
Jeffrey,
we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
BB Wheels
Fast at responding to questions, fast delivery. Caring to make sure you are taken care of
Tj,
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Thank you,
BB Wheels
Shipping was incredibly fast. Package was well protected. I'm glad I found this website and I can't wait to do future business with this group.
Aaron,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you,
BB Wheels
Great products great customer service! My order had a small set back but everything was taken care of in a timely manner. Thanks
Rich,
Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Thank you,
BB Wheels
I ordered my tires, great price and even faster delivery.
Melissa,
Thank you for being our customer and leaving us a wonderful 5-star review. It makes our family happy to hear you received such great service.
Thank you,
BB Wheels
Kevin,
It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.
Thank you,
BB Wheels
I needed 4 tires for my sons car and I had priced them on a different tire sellers website. For the exact same tire I saved $30.00 per tire! That's a no brainer!
Kevin,
We are thrilled you had a great experience with us and hope to see you again soon.
Thank you,
BB Wheels
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
James,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
BB Wheels