Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of BB Wheels

BB Wheels

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.

Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.


How would you rate BB Wheels?
grey stargrey stargrey stargrey stargrey star

BB Wheels Reviews Summary

Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

7,524 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Barton G.
Unfollow Barton G.
Share Review
Report Review

Very helpful and knowledgeable
June 16, 2023

Helped me in several different aspect of making sure I got what I exactly needed

Date of experience: June 15, 2023
BB W. — BB Wheels Rep
over a year old

Barton,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels

Colorado
1 review
0 helpful votes
Follow Cody F.
Unfollow Cody F.
Share Review
Report Review

Ordered Tuesday morning, arrived on my porch Wednesday morning. Customer service was quick to respond to questions. Great experience overall.

Date of experience: June 15, 2023
BB W. — BB Wheels Rep
over a year old

Cody,
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Thank you,
BB Wheels

Louisiana
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Tires
June 15, 2023

Great price on the tires ext. Found what I was looking fast shipping highly recommend for anyone looking for anything for there vehicle thanks

Date of experience: June 15, 2023
BB W. — BB Wheels Rep
over a year old

John,
Thank you for the feedback and we hope you visit us again!
Thank you,
BB Wheels

Illinois
1 review
0 helpful votes
Follow BRAD W.
Unfollow BRAD W.
Share Review
Report Review

Easy to get the tires ordered! Found them on a google search of the tire I wanted. They had the best price and delivered quick…around 2 days! Thanks again and will order from again!

Date of experience: June 15, 2023
BB W. — BB Wheels Rep
over a year old

Brad,
We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Thank you,
BB Wheels

Maryland
1 review
0 helpful votes
Follow Sean P.
Unfollow Sean P.
Share Review
Report Review

Need tires quick
June 14, 2023

Friendly quick and reasonably priced. One day delivery for free.

Date of experience: June 14, 2023
BB W. — BB Wheels Rep
over a year old

Sean,
Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Thank you,
BB Wheels

Tennessee
1 review
0 helpful votes
Follow Robert I.
Unfollow Robert I.
Share Review
Report Review

GREAT EXPERIENCE
June 14, 2023

Great website, and super easy process, no hassle, great looking products

Date of experience: June 14, 2023
BB W. — BB Wheels Rep
over a year old

Robert,
We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Thank you,
BB Wheels

New York
2 reviews
0 helpful votes
Follow Tyler V.
Unfollow Tyler V.
Share Review
Report Review

Great Customer Service
June 14, 2023

*Wheels have not arrived yet* The wheels I ordered are in an offset that would not fit an unmodified version of my car. Support held my order until they confirmed with me that I had intentionally ordered these specific wheels.

Date of experience: June 14, 2023
BB W. — BB Wheels Rep
over a year old

Tyler,
Thank you for letting us and the community know about your experience with us! We hope to see you again soon.
Thank you,
BB Wheels

Maine
1 review
0 helpful votes
Follow Melissa D.
Unfollow Melissa D.
Share Review
Report Review

Wheels and spike lug nuts
June 14, 2023

Hello we really like the wheels that we ordered from BB WHEELS. They are a perfect fit for our 04 Yukon Denali. We ordered the regular lug nuts but decided we wanted the spike ones so we just ordered those.

Date of experience: June 14, 2023
BB W. — BB Wheels Rep
over a year old

Melissa,
We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
Thank you,
BB Wheels

Maryland
1 review
0 helpful votes
Follow Terry W.
Unfollow Terry W.
Share Review
Report Review

Great Tires
June 14, 2023

They came packaged real good and on time and the representative was a big help and he even called me back to make sure everything was good

Date of experience: June 14, 2023
BB W. — BB Wheels Rep
over a year old

Terry,
Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Thank you,
BB Wheels

Massachusetts
2 reviews
0 helpful votes
Follow NAFEESE Q.
Unfollow NAFEESE Q.
Share Review
Report Review

Nolan made the process easy
June 13, 2023

I made contact regarding a wheel I desired for my classic car I'm restoring. Nolan assisted in determining wheel size and helped with tire sizing. Quote was provided immediately, and details were exactly as described. Smooth experience for sure

Date of experience: June 13, 2023
BB W. — BB Wheels Rep
over a year old

Nafeese,
Thank you for allowing us to be of help today, we greatly appreciate your positive feedback!
Thank you,
BB Wheels

California
1 review
0 helpful votes
Follow Donald Y.
Unfollow Donald Y.
Share Review
Report Review

Good job
June 13, 2023

Andy was friendly and knowledgeable. Ordered just what I need. Can't wait for the wheels to arrive.

Date of experience: June 13, 2023
BB W. — BB Wheels Rep
over a year old

Donald,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels

Florida
1 review
0 helpful votes
Follow Josh W.
Unfollow Josh W.
Share Review
Report Review

Awesome experience
June 13, 2023

TBH I had never heard of BBWheels before. I buy my tires online all the time. Checked it out, found them to be legit, got the best price anywhere on the internet. Then got my tires in ONE DAY. Ordered on Monday, got them Tuesday morning. Awesome experience.

Date of experience: June 13, 2023
BB W. — BB Wheels Rep
over a year old

Josh,
I would like to thank you for using our service, and your feedback is appreciated. Please come visit us again soon!
Thank you,
BB Wheels

Missouri
1 review
0 helpful votes
Follow J. B.
Unfollow J. B.
Share Review
Report Review

Fast shipping, order accuracy and affordable prices.

Date of experience: June 13, 2023
BB W. — BB Wheels Rep
over a year old

Hello,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Thank you,
BB Wheels

Kansas
1 review
0 helpful votes
Follow Daniel D.
Unfollow Daniel D.
Share Review
Report Review

2 Thumbs up!
June 13, 2023

Awesome, ordered 4 tires on a Sunday and delivered on Thursday

Date of experience: June 13, 2023
BB W. — BB Wheels Rep
over a year old

Daniel,
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations.
Thank you,
BB Wheels

North Carolina
1 review
0 helpful votes
Follow Jonathan G.
Unfollow Jonathan G.
Share Review
Report Review

First time
July 12, 2023

This was my first time ordering rims and tires on line. Did it all on a weekend. Thought I had everything and was good to go. I was contacted the next day by one of the sales team members and was told that something wasn't right. They fixed things in just a couple of minutes. Great company to work with.

Date of experience: June 12, 2023
BB W. — BB Wheels Rep
over a year old

Jonathan,
We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible. I’ll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off.
Thank you,
BB Wheels

Colorado
1 review
0 helpful votes
Follow Ilya X.
Unfollow Ilya X.
Share Review
Report Review

Just wow!
June 10, 2023

Was searching for a new spare tire mount for my 2012 JK, ever place I looked it was between $450-$550.

Stubbled across BBWheels, saw my exact product I want but 35% lower in price than any other shop!

Shipping was beyond fast!

Overall, big thumbs up! Thank you!

Date of experience: June 10, 2023
BB W. — BB Wheels Rep
over a year old

Hello,
Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much!
Thank you,
BB Wheels

Texas
1 review
0 helpful votes
Follow DANIEL V.
Unfollow DANIEL V.
Share Review
Report Review

Nothing but great things to say about BB Wheels. I called a few times to get more details on a specific wheel, as I was doing a custom, non-standard wheel set-up on a classic VW Beetle. Each call was met with a friendly and helpful person on the other end. They also didn't let the order go through until I called back with more details, because the shipping department folks recognized the fact that the wheel didn't match the car info. That is actually a great thing, instead of them just sending the product blindly. Also, I found their website to be one of the best sites for searching specific details. I would absolutely recommend and buy from these guys again! - Dan

Date of experience: June 9, 2023
BB W. — BB Wheels Rep
over a year old

Daniel,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.
Thank you,
BB Wheels

Pennsylvania
1 review
0 helpful votes
Follow Joyce S.
Unfollow Joyce S.
Share Review
Report Review

New customer
June 9, 2023

They were polite when called about questions about my order

Date of experience: June 9, 2023
BB W. — BB Wheels Rep
over a year old

Joyce,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Thank you,
BB Wheels

Florida
1 review
0 helpful votes
Follow Ryan P.
Unfollow Ryan P.
Share Review
Report Review

Super fast!
June 9, 2023

Purchase tires and have them next day is fantastic!

Date of experience: June 9, 2023
BB W. — BB Wheels Rep
over a year old

Ryan,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Thank you,
BB Wheels

Kentucky
1 review
0 helpful votes
Follow George K.
Unfollow George K.
Share Review
Report Review

Great
June 8, 2023

Very good service very nice and super friendly and helpful and everything was easy to get

Date of experience: June 8, 2023
BB W. — BB Wheels Rep
over a year old

George,
We really appreciate you sharing your review of our service.
Thank you,
BB Wheels