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BB Wheels

4.7

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From the business

BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.

Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.


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BB Wheels Reviews Summary

Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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7,524 reviews

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Pennsylvania
1 review
0 helpful votes
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Great
October 9, 2023

The tire arrived very fast good tires will buy off again to and have my own machine I do them myself

Date of experience: October 9, 2023
BB W. — BB Wheels Rep
over a year old

Roger,
We appreciate the fantastic review and are glad we could be of service.
Thank you,
BB Wheels

Minnesota
1 review
0 helpful votes
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FAST delivery!
October 7, 2023

Ordered two days ago, at my home today--- all four tires. Correct size on all.

Date of experience: October 7, 2023
BB W. — BB Wheels Rep
over a year old

Charles,
We’re glad you had a good experience with us.
Thank you,
BB Wheels

California
1 review
0 helpful votes
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Tire purchase
October 7, 2023

You guys are awesome!
I received my tires the in record time
Thanks again!

Date of experience: October 7, 2023
BB W. — BB Wheels Rep
over a year old

Terry,
We are so pleased to see that you are happy with our service.
Thank you,
BB Wheels

Virginia
1 review
0 helpful votes
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Great
October 7, 2023

Great service so far, teaching me on what to purchase because of offset, just waiting on arrival of my rims.

Date of experience: October 7, 2023
BB W. — BB Wheels Rep
over a year old

Ronald,
Thank you for sharing your experience with us!
Thank you,
BB Wheels

Alaska
1 review
0 helpful votes
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Good Customer service
October 6, 2023

I had to call to see if the rims I wanted were available, and the gentleman I spoke to was very helpful and got me exactly what I needed. Highly recommend.

Date of experience: October 6, 2023
BB W. — BB Wheels Rep
over a year old

Halcyon,
Thank you for taking the time to share you experience with us, we very much appreciate it.
Thank you,
BB Wheels

Pennsylvania
2 reviews
0 helpful votes
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Bad tire from stock
November 3, 2023

I purchased 4 new tires for my truck. I received them 3 weeks ago. I brought them to Mavis to get installed. After the guys mounted the wheels they found a leak at the seam where the tread meets the side wall. This happened on a Saturday and BB Wheels is closed on Saturday or Sunday so no customer service. I got ahold of them first thing Monday morning. They tried to get me to use my tire protection plan for the bad tire from stock. I told them no because it is brand new and never even driven on. Then they asked me to send pictures so they could send them to the manufacturer which I did. Ive been waiting for 2 weeks for a response from the factory. I purchased the tires from BB Wheels not Faulken. They should've sent me out a new tire asap and then dealt with the factory on their end. Ive been driving on an undersized spare for 2 weeks with a different tread pattern. Thats not good for a 4wd transmission. They still have not done anything to resolve this situation. Worst customer service ever. Needless to say they lost my business for good

Date of experience: October 4, 2023
Ohio
1 review
0 helpful votes
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Fast and right!
October 2, 2023

Site said a few days to process order and another week for delivery. Two tires come 2 1/2 days later. Exactly as ordered. Emails with tracking, so no surprise. Will shop again.

Date of experience: October 2, 2023
BB W. — BB Wheels Rep
over a year old

Ed,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Thank you,
BB Wheels

Georgia
1 review
0 helpful votes
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Fast delivery good service and different options for the budget I recommend this place, thank you again BB WHEELS

Date of experience: September 29, 2023
BB W. — BB Wheels Rep
over a year old

Jayson,
Thank you for visiting BB Wheels. We’re so happy that we could give you a 5-star experience.
Thank you,
BB Wheels

Nevada
1 review
0 helpful votes
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I would 100% buy from BBWheels again! Their prices beat anyone I was dealing with. The shipping was unbelievably fast. Like I still am shook by how quickly they got them out. I can't even get my laundry done in the time it took to get the tires here. Thanks!

Date of experience: September 29, 2023
BB W. — BB Wheels Rep
over a year old

Carly,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels

Virginia
1 review
0 helpful votes
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Professionalism
September 29, 2023

You guys did a great job at making sure what I purchased was the right tires and wheels for my vehicle.
Thanks

Date of experience: September 29, 2023
BB W. — BB Wheels Rep
over a year old

William,
We are very happy to hear that your experience with us was an amazing one!
Thank you,
BB Wheels

Illinois
1 review
0 helpful votes
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Fast response
September 28, 2023

Needed 2 replacement tire air sensors.
Support person immediately looked up my account and ordered replacements to be sent to me free of charge. Can't asked for any better service than that. Thank you

Date of experience: September 28, 2023
BB W. — BB Wheels Rep
over a year old

Ross,
We are so thrilled to hear that you had such a smooth experience with us and one of our brilliant agents! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review.
Thank you,
BB Wheels

Michigan
1 review
0 helpful votes
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Literally the cheapest option I could find, online or local, for the set of tires I bought. The order was processed/shipped quickly and arrived in new condition, as expected. They're a BBB accredited business, so there's an established track record to ease your mind that you're not sending your credit card purchase into the abyss, later cursed to deal with having the charge removed from your card. I will definitely be checking their site again prior to any future purchases. Thanks to the folks at BB Wheels for providing a flawless buying experience.

Date of experience: September 27, 2023
BB W. — BB Wheels Rep
over a year old

Caleb,
We are so very happy to hear you had such a wonderful experience with us! It was absolutely our pleasure to assist you. We would be thrilled to have you back any time.
Thank you,
BB Wheels

Florida
1 review
0 helpful votes
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Great place to order parts
September 26, 2023

I made sure to ask questions in which the person I communicated with had to double check on the exact answer. He was able to confirm that the product fit properly. Was very helpful and made for a great experience. When I placed my order everything was shipped promptly with tracking info. Shipper delayed one item which wasn't an issue as it arrived the following day. Made for a great experience and will look to this company for future products.

Date of experience: September 26, 2023
BB W. — BB Wheels Rep
over a year old

Ryan,
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Thank you,
BB Wheels

Oklahoma
1 review
0 helpful votes
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Loved it
September 25, 2023

Used the viewer to see what my model will look like with new wheels and loved it. Easy to find wheels for my car and shipping was fast and easy

Date of experience: September 25, 2023
BB W. — BB Wheels Rep
over a year old

Drew,
Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us.
Thank you,
BB Wheels

Ohio
1 review
0 helpful votes
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First Time!
September 23, 2023

Found this site on an ad on duckduckgo when shopping for tires. Figured I'd at least check out the site, as I'd never heard of it. And what do ya know, they had the lowest pricing on the specific tires I was looking for compared to the 2 other sites I would normally buy from. The site was easy to navigate, and it had great filters for just browsing/fantasy shopping about tires and wheels I might want in the future. I really like how the three parts of the tire size are individuaply selectable in the filters, so I can see all performance tires that fit a certain wheel size, for example. It's really useful. Please don't get rid of the three independent filter options! I haven't received my tires yet so hopefully their shipping speed and customer service matches what I'd expect from my usual to-go tire shopping sites. If so, I think BB wheels will be my new regular.

Date of experience: September 23, 2023
BB W. — BB Wheels Rep
over a year old

Christopher,
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word.
Thank you,
BB Wheels

Michigan
1 review
0 helpful votes
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Excellent Service
September 22, 2023

Went Some as glass, very excellent service and help.

Date of experience: September 22, 2023
BB W. — BB Wheels Rep
over a year old

Byron,
Thank you so much for taking the time to leave us a 5-star review.
Thank you,
BB Wheels

Arkansas
1 review
0 helpful votes
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Great pricing
September 20, 2023

Great pricing and fast processing. Ordered on Tuesday and supposed to be here Thursday the same week will update on quality. Only problem is order is not showing up under my account

Date of experience: September 20, 2023
BB W. — BB Wheels Rep
over a year old

Tyler,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Thank you,
BB Wheels

Kentucky
1 review
0 helpful votes
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Was a pleasant experience
September 19, 2023

It was the easiest way to get what I needed and will be back for more

Date of experience: September 19, 2023
BB W. — BB Wheels Rep
over a year old

Christopher,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon.
Thank you,
BB Wheels

Michigan
1 review
0 helpful votes
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Great service
September 18, 2023

Super easy site to use, Really good deal super fast shipping will definitely use them again.

Date of experience: September 18, 2023
BB W. — BB Wheels Rep
over a year old

Bill,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Thank you,
BB Wheels

Missouri
1 review
0 helpful votes
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Big Pimpin
September 15, 2023

So far so good, when I receive the rims and put them together and install on the truck I will let you know the outcome.

Date of experience: September 15, 2023
BB W. — BB Wheels Rep
over a year old

Rickey,
Thank you for taking the time to share this positive rating!
Thank you,
BB Wheels