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From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
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Nate was very professional and courteous. Looking forward to my new tires.
1st time ever ordering custom wheels and I was just amazed at how delightful and courteous the staff was and knowledgeable about what I needed. Definitely will be recommending them to anyone who needs wheels or tires.
Larry,
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
Thank you,
BB Wheels
Easy to navigate site reasonable prices fast ship fast response time through email.Hoping to receive my product this week coming and do a final review
Michael,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
BB Wheels
My brothers friend recommended I call his friend Troy who works at bb wheels, I was shopping for wheels and tires for my 2018 Camaro SS for while now and I had actually just bought a set that morning, so my brother says did you call him, I said no I just bought wheels but decided as a courtesy I would call so when I called he asked me what I bought and I told him, he was like umm let me check something! Well it turns out I ordered the wrong wheels, Amazon had them and eBay said they wouldn't fit, but American muscle had a pair on a Camaro so I was like they have to fit! I was wrong well I called and cancelled my order and Troy saved me from having the wrong wheels and tires shipped then all the waiting and such! He saved me from a huge headache, he was very knowledgeable and very helpful! So needless to say I ordered my wheels and tires from BB! I look forward to doing business with them again
Glenn,
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We can't wait to share your great review with Troy as well!
Thank you,
BB Wheels
Went to several tires shop in my local area wanting 20's on my 2004 beetle (original 16's) all 3 shops said not possible. (DO NOT RUB AT FULL TURN) NOT BB WHEELS! I get so many compliments on my ride. Even with 30 series the look is still classy.
Yohann,
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Thank you,
BB Wheels
First purchase from this company and I literally had the tires in 24 hours of ordering them...very quick...It's nice to know of a family owned business that's worth buying from. I will definitely be purchasing another set for my other truck in the near future. Thank you
Dustin,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Thank you,
BB Wheels
Everything was good and I'm completely satisfied with the whole process
James,
We appreciate you taking the time to let us know about your experience!
Thank you,
BB Wheels
GDS saved me and my damaged wheel. And Shipped out another wheel free of charge. GDS is a must for every order. Sarra is the best!
Nathan,
We are grateful that you took the time to leave us a review. We will make sure to pass on the kind words to Sarra as well!
Thank you,
BB Wheels
Buy 4 tires and 4 rims I love them fast shipping Excellent service from nate.
Damian,
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word.
Thank you,
BB Wheels
Great service & fast delivery. This my second purchase from you guys. Thanks
Rasheen,
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon.
Thank you,
BB Wheels
Very easy to shop. Fast shipping information. The site had lower prices than others. That's what I like. Great selection of tires.
April,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Thank you,
BB Wheels
Fast service,I called and talked to a very nice person,I thought I had the right part number but I didn't he looked it up and gave me the right number I ordered and I think it only took 4 days.
Amos,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Thank you,
BB Wheels
Leroy,
We are so thrilled to hear that you had such a smooth experience with us.
Thank you,
BB Wheels
I was skeptical on placing the order because of the outstanding price. The brand new tires arrived the next day I couldn't have been happier. The date of when the tires were made was 09/23. I would definitely purchase from them again.
MIke,
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Thank you,
BB Wheels
Is always good buy from you is so eazy i contact custumer service over the phone and the web site it is great chat and talk with the representative
German,
We are so very happy to hear you had such a wonderful experience with us! It was our pleasure to assist you. We would be thrilled to have you back any time.
Thank you,
BB Wheels
Tire insurance was a good thing to have. My tire developed a bubble and they went through another company called extend and they gave a credit and then I had to buy another tire online. The amount wasn't the same as the current price of the tire but BBWheels was able to take the credit and my CC to pay for the balance. BBwheels employee was very helpful.
Russ,
Thank you so much for your feedback, we appreciate it! We’re glad you had a good experience with us.
Thank you,
BB Wheels
They make easy ordering wheels and tires. BB's also has a great selection of wheels and tires to choose from thank
Todd,
We are grateful that you took the time to leave us a review.
Thank you,
BB Wheels
Easy to order quick fast service great selection of wheels and tires
Great service and I got my rims and lug nuts on time. Thanks BB wheels I will continue to do business with the company. 👍🏿
Jermell,
We greatly appreciate your loyalty to us and thank you for sharing your experience with us!
Thank you,
BB Wheels
I placed my order, within a few hours it was being shipped, can't ask for better service than that!
Josh,
Thanks for sharing your rating with us and the community.
Thank you,
BB Wheels
Have not received yet, but shipping was fast, and best price I could find.
Ross,
Thank you very much for sharing your review. We love hearing from our customers.
Thank you,
BB Wheels
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Robert,
Thank you so much for your feedback! We’re happy to hear that you love our high quality products and that you had a good experience with Nate.
Thank you,
BB Wheels