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From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
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As I had my order in the cart I had got a text and helped me guide me through everything. From any question I had to a issue I had with my cart I was helped out
Although they say my tire shipped, it's not received. Purchase process was easy and price was competitive. Now I'm waiting for my order to insure quality.
Robert,
Thank you so much for your positive rating for your recent visit. We hope you enjoy your tires once you receive them!
Thank you,
BB Wheels
Ordering was great...hopefully when I get the tires I'll be very happy too.
John,
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Thank you,
BB Wheels
My brand new tire split within a months time bit admittedly ATL roads are crap! But, these guys did a great job working with my original purchasing company! Great job thanks! I have 4 stars only because the tire hasn't come yet.
Jamal,
We take pride in knowing our customers are happy with their store experience.
Thank you,
BB Wheels
I have been shopping for tires for a while and multiple sites BB wheels had the best price and easiest purchase I found also a huge variety I have not received my purchase yet put will be open to a second review after installation
James,
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience.
Thank you,
BB Wheels
Great wheels and tires even better price. Ian helped me get through and provided me with everything I needed and every question. If you buy from them ask for Ian wasn't just trying to make a sale found all the right sizes that fits.cant wait to put them on my challenger. Give that man a raise thank yinz guys so much.
Angelo,
I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!
Thank you,
BB Wheels
First hand and great to do business with. Will do business with them anytime. Great service and quick to ship products out on time. I would recommend them over anybody.
Gary,
Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much!
BB Wheels
Great price! Great shipping! Thanks! Will buy from again the next I need new tires.
William,
It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.
Thank you,
BB Wheels
It was so easy to shop for tires I got a set for my truck and a set for my wife's car got so many great name brand tires and really reasonably priced. Now I might have to look at new rims
Justin,
Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one.
Thank you,
BB Wheels
Fast and easy shopping a lot of option for my truck!
Alejandro,
We take pride in knowing our customers are happy with their store experience.
Thank you,
BB Wheels
Great service so far, waiting on order. Have ordered in the past and service was great.
Christofer,
We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Thank you,
BB Wheels
My salesman Mr Nate is great bb wheels is my go to.
Kippland,
Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thank you,
BB Wheels
My purchases has always been great.and product comes in a timely manner!
Tyland,
Thank you very much for taking the time to leave us a review, it is very much appreciated by us.
Thank you,
BB Wheels
I placed my first order with BB wheels for Michael Thompson Street tires and so far the experience has been wonderful. I love that they contact you to verify if the purchase is legitimate. I can't wait to receive my order. Thank you for all of your help.
Joanna,
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Thank you,
BB Wheels
Craig,
We are so pleased to hear you had such a wonderful experience with us! It was our pleasure to assist you. We would be thrilled to have you back any time.
Thank you,
BB Wheels
I was building a ratrod and had no idea how the check for offset,how deep, what diameter...and Nate helped me thru everything. Wheels fit perfect and look amazing. We get compliments everywhere we go.
Lisa,
Thank you for letting us and the community know about your fantastic experience with us and Nate! We hope to see you again soon.
Thank you,
BB Wheels
ANDY WAS GREAT AT REVIEWING OUR ORDER AND CALLING TO CONFIRM THE VEHICLE WAS STOCK, OR HAD BEEN MODIFIED. HE THEN CONFIRMED OUR VAN HAD A DIFFERENT BOLT PATTERN THAN WE HAD BEEN TOLD BY THE SHOP. THANK YOU FOR MAKING THAT CONFIRMATION AND SAVING US RETURNS/VEHICLE DOWN TIME!
John,
We’re thrilled that you were satisfied with Andy and our services. Your feedback is appreciated, and we hope to be of help again soon!
Thank you,
BB Wheels
I ordered late on a Friday night. Got exactly what I ordered on Tuesday by noon. These were oversize tires at 37x12.50. I could not believe they arrived so soon. It's Tuesday at 330pm and they are installed and look great. Thank you BBwheels
Thurman,
We’re really grateful and appreciate you taking the time to share your rating with us.
Thank you,
BB Wheels
Shawn,
Thank you for the great review! We can’t wait to have you back.
Thank you,
BB Wheels
Tires came super fast. They are high quality and will order again.
Datrick,
We would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Thank you,
BB Wheels
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Matt,
We take pride in knowing our customers are happy with their store experience
Thank you,
BB Wheels