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From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
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Found this business from wheel manufacturers website. Found the exact wheels I was looking for at a great price. Throughly happy with the whole process. Just waiting for my wheels to arrive to test fit to my car.
All good except received 2 right tires and 2 wrong tires. Guess everyone makes mistakes. Received other 2 tire a few days later. Thanks
Mallie,
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
Thank you,
BB Wheels
Diego,
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
Thank you,
BB Wheels
I was only looking for one wheel, I was able to order it from you guys. I received my wheel within 7 days of purchasing. I'm in Texas and no one had that wheel. I will definitely buy from you again
Jose,
Thank you for choosing us and for the incredible 5-star rating.
Thank you,
BB Wheels
Everything was easy to find, great prices and products. Will definitely buy from BB Wheels again.
Priscilla,
We’re glad to hear you had a great experience with us.
Thank you,
BB Wheels
Website is easy to navigate and I like how they check proper fitment on items you buy.
Jeff,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Thank you,
BB Wheels
I ordered from their website for one of my guys at work. Not only did they promptly answer the phone when we inquired about the product (to make sure they had it in stock) but they also processed and shipped out very quickly.
J D,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Thank you,
BB Wheels
David,
Thank you so much for taking the time to leave an excellent rating.
Thank you,
BB Wheels
I've purchased tires from BB Wheels before always a good experience, and fast delivery usually two days and my tires are delivered. I placed my order on a Wednesday and it's at my door step on a Friday I can't ask for more, and they finance.
Brian,
We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Thank you,
BB Wheels
Diane,
Thank you so much for the great review!
Thank you,
BB Wheels
It the best customer service I have ever received I will 100% recommend bbwheels to my friends and family
Jeovanni,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.
Thank you,
BB Wheels
Mike,
We're happy to see that you had a 5-Star experience.
Thank you,
BB Wheels
Really good place to shop and price is good for the quality of parts sold.
Easy to navigate.
Aleksandr,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Thank you,
BB Wheels
Need to be a little more informative on when product will ship and when it will arrive.
Danny,
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
Thank you,
BB Wheels
Tiana,
We are very happy to hear that your experience with us was an amazing one!
Thank you,
BB Wheels
Joseph,
Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us.
Thank you,
BB Wheels
Tires shipped on time. Website was easy to use and they had good prices also
Brad,
We are so thrilled to hear that you had such a smooth experience with us.
Thank you,
BB Wheels
James,
Thank you so much for taking the time to leave us a 5-star review.
Thank you,
BB Wheels
Brendan was extremely helpful giving me options and all the information I needed in pricing. Made my purchase enjoyable and fast shipping!
Mario,
Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Thank you,
BB Wheels
Amazing customer service. I called with a couple questions and was treated with professionalism and genuine support from Troy as he helped me throughout the process of making decisions and recommendations while saving me money at the same time. Awesome job team.
Steven,
We will share this with Troy to let him know how he is doing such a great job! Thanks for the great review.
Thank you,
BB Wheels
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Ralph,
We appreciate your business and value your feedback.
Thank you,
BB Wheels