Better Business BureauReviews 155

UNPROFESSIONAL! NOT KNOWLEDGEABLE! NO ETIQUETTE! PRETEND PLUMBERS! LAZY! READ OTHER REVIEWS ON YELP AND GOOGLE!

I think is worthless the company that took my money on a scam just simply closed the case did not resolve anything so what's really the point of bbb reviews that's it

Bryant Electrical HVAC Lexington KY came and replaced a burned out motor on our heat pump. The Tech answered all of our questions. He did an excellent job. I would recommend BRYANT HVAC for any repairs needed on your heating and cooling system. Super nice TECH and office people.

I am extremely dissatisfied with the Better Business Bureau. "Re: Case # *******: SFI Marketing Group Dear Mr./Ms. Babcock, Thank you for following up with BBB regarding your position in the above-mentioned dispute. We understand you are NOT satisfied with the business's response, and have noted your dissatisfaction in our files. While we regret we were unable to reach your desired resolution, the business has provided BBB with its position. This matter is now closed in BBB files, and will appear in the company's BBB Business Review as: "Answered - the business addressed the issues within the complaint, but the consumer remains dissatisfied." Please note, the text of your response may be publicly posted on BBB's website. BBB reserves the right to not post in accordance with BBB policy, and we may edit your response to protect privacy rights and to remove inappropriate language. We appreciate the opportunity to be of service, and sincerely hope you will contact us for pre-purchase information.
Sincerely,
Mary Ann R
Dispute Resolution Specialist"
I contacted BBB to get the PSAs that I paid for. For doing this SFI terminated my account in front of BBB's very eyes. I have lost over $10,000 and 5 years of hard work because of this. BBB did not resolve the dispute; BBB made it worse! The BBB has condoned SFI's behavior and knowingly has become complicit in SFI's elaborate scam.

If you have a complaint against a business and google possible helpful suggestion; you will probably be directed to the BBB. I am over 70 years old and have probably filed 3-4 complaints in my lifetime. In every case, there was no resolution and the business will not answer your questions.
Instead of helping the consumer and trying to get the business to answer your questions, the BBB will allow the business multiple extensions, not press the company to answer questions, and eventually just drop your complaint. In addition to just dropping the case, the BBB does not always post the complaint... BUT YOU SHOULD NOT BE SURPRISED... THE BBB IS FUNDED BY THESE COMPANIES AND WILL PROVIDE THEM COVER AND INFLATE THEIR RATING. My suggestion is to make a complaint to the FTC and your attorney general.

I had to file a complaint against Anker Technologies for their shoddy business practices during the Covid mess. These are the infamous wireless earbud people. This was June 2021, so fairly recent. BBB sends me system email updates that my "complaint is under review and someone will follow up" Then two other emails stating my complaint is marked 'invalid' because it was a duplicate. WTH. I click the links to see their automated response, including a cheap "apology" from Anker. But no option to proceed. So basically Anker STILL has my money, and I won't hold my breath that I'll ever get it refunded!

I have been a member of Inbox Dollars. For a while and I can truly say their survey site is so awesome! Lots of. Fun ways to earn with them.

I love the better business bureau they are very helpful with what they can help you with. They can only do so much but I use the bbb all the time when a problem occurs with someone that tries to rip me off. I file a complaint and it usually gets solved.

Do not use Independant solar or Jay Johnson for any solar needs! His work is unsafe we found out the hard way. We had to hire a second solar company to rewire and repair all of jays work! We never were paid back for our battery that we never recieved or rebate money or work that was never done. Jay Is a liar a thief and a con man.

Horrible people working at Better Business Bureau. Genuinely worst interactions of my life. I can't believe they're still functioning with the way they treat people. Despicable.

Ever go to BBB to file a complaint only to find they wont take it? You try to upload a file and you get this: 413 Request Entity Too Large
Nginx/1. 18. 0 (Ubuntu)?
Yah, I did. Supposed to allow pdf up to 5 mbps. My police report was 1.4mb pdf format and this was what I got.

Recently I filed a complaint against Cheapoair.com with NYC BBB. After the company responded and I refused, and the company responded again and I refused again, BBB closed the complaint with the following observation:
"The business addressed the issues within the complaint, but the consumer either (a) did not accept the response, OR (b) did not notify BBB as to their satisfaction."

So, the BBB acted as judge, jury, and executioner to decide that (A) the company had responded to my issues, and (B) the consumer was at fault for not accepting the company response.

If they wanted to be fair, unbiased, and neutral, this is what they should have said:
"The consumer and business exchanged their positions and issues but couldn't reach an agreement. The consumer is dissatisfied with the business response".

A completely useless and biased organization that is a protector of companies, not of consumers.

They don't care about consumers, they get their money from the people who rip you off, like Frontier Communications a company that will soon be out of business because it is so poorly run at the top, (Corporate Level).

Despite what their sales people might tell you, (Bait & Switch) Frontier Communications does not do TV any more. Their cable TV is from AT&T. So to get you to switch, Frontier Communications slowly takes the TV channels that you have been watching for four years and turns them into "subscription only" channels. To top it off they have removed approximately 25 channels from me and told the stupid people at BBB that they were preview channels. When I objected to what Frontier Communications replied, the BBB did not allow me to respond, even though I tried numerous times, even going directly to the person at the BBB who was supposed to be handling my complaint. The BBB closed my complaint, because I did not respond. I have three emails where I have responded. The BBB just doesn't want to upset Frontier Communications because they might lose the money that they receive from Frontier Communications.

Don't waste you time complaining to the BBB, just note that they are a lot worse than some of the companies who have been taking advantage and ripping off us consumers.

This was a complete hoax and a nightmare. I provided a 15 inch binder filled with pictures of the contractors shoddy work, the contract which he violated using materials which were not stated, statements by honest people who had to rip out everything the contractor did and they went to binding arbitration which is a joke. The arbitrator was a disbarred attorney who lost her license to practice law because she was found guilty of bribery, misdirection of funds, stealing from her clients, collusion with the opposing counsel, and the list went on. I did not find this out until after the fact, but she was not to be doing work in this capacity especially in front of my attorney. She kept telling him to shut up. She refused to allow him to question my six credible witnesses who had to repair the damage after the contractor quit accusing me of "creating a hostile work environment" and that "I was a threat to his workers". As if I could be a threat to three 6 foot men, whom I rarely saw, and who didn't speak English. The companies pay the BBB to be members, pay to keep the A+ rating (I found 33 complaints buried on another site), and pay to put BBB with the A+ rating on the company website. Non of the people I have worked with in the past are on the BBB and going forward, if they are I will run the other way. I can add photos of the mess they ignored later.

I filed a complaint with the Better Business Bureau on eBay and of course they contacted eBay as they would do. Of course you already know that this company is powerless to resolve complaints. EBay acted like they were trying to come up with a solution and credited me what I asked for but the credit remained on their site and I could not do anything with it so eBay erased that credit. I responded on BBB.org stating I was dissatisfied with the results and they closed my complaint as resolved. Keep in mind that BBB.org is a company that is paid to rate these corporations so I recommend not using them for any type of complaint of advice.