Better Business Bureau

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Better Business BureauReviews 155

1.6

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Better Business Bureau Reviews Summary

Better Business Bureau has a rating of 1.6 stars from 155 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Better Business Bureau most frequently mention and better business. Better Business Bureau ranks 102nd among Consumer Protection sites.

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Indiana
1 review
0 helpful votes
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I recently purchased tickets to a hockey game with the help of LEIDYS. She was pleasant, attentive, cheerful, professional, and knowledgeable. Many reps. Have helped me in the past and is the reason I will continue to use Vividseats.

Date of experience: March 2, 2023
Texas
2 reviews
2 helpful votes
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A site that's sole purpose is to be able to leave reviews, would not let me leave a review. Simply didn't do anything when I would hit submit. Leaving a review for ATT, which already has many bad reviews. Did BBB stop taking bad reviews because ATT asked them to?

Date of experience: February 2, 2023
Nevada
1 review
0 helpful votes
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Best cleaning service
January 26, 2023

Kudos to Chiquis Cleaning Services! Easy to work with and they offer friendly efficient quality service.
I am so glad I decided to use their service because in my opinion, they are the best! Big High Five!
Thank you,
Susan

Date of experience: January 25, 2023
District of Columbia
1 review
0 helpful votes
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I requested bids from several moving companies, and found one that was significantly lower than others but the agent at Emerald wouldn't take "no thank you" for an answer. He wrote me three times with inflamtory and unfounded statement and assumptions about the company I had hired without knowing even the name of that company. He assumed that any company with a lower price must be breaking the DIT rules and plans to raise the price later. His whole fit came across as a very unprofessional act,so I advise others to stay away I alo had questions about their intake interview, where every little thing bcame a "discount," and with enough of them, they came into the range of some o the others overpriced companies I got quotes from. It seemed all puffery and pretence rather than good faith doing a good job for the customer. I wouldn't trust them

Date of experience: December 29, 2022
Illinois
1 review
2 helpful votes
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BETTER BUSINESS BUREAU HAS NO POWER IT IS JUST A BUSINESS WHEN A COMPLAINT IS FILED WITH THEM THE COMPANY WHO YOU COMPLAIN AGAINST DOES NOT EVEN HAVE TO REPLY IF THEY DO REPLY ANY B S REPLY THEY MAKE IS FINE WITH THE BETTER BUSINESS BUREAU THEY DO ABSOLUTELY NOTHING EVEN IF THE REPLY IS B S THE CEO OF THE BETTER BUSINESS MAKES 700,000.00 A NICE AMOUNT OF MONEY FOR DOING ABSOLUTELY NOTHING THE FEDERAL GOVERNMENT NEEDS TO PUT THE BETTER BUSINESS OUT OF BUSINESS THEY ARE A SCAM

Date of experience: December 17, 2022
Illinois
2 reviews
2 helpful votes
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I filed a compliant against a dental company on last month and do this day no one has responded back

Date of experience: December 16, 2022
Arkansas
1 review
0 helpful votes
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What a joke of a company!
December 13, 2022

I've spent weeks trying to help my client get money out of this account. This company is the WORST. They cannot be doing things legally. They refuse to speak with a 3rd party even when that party is a legal entity helping their "client" and the client states that he wants help. They say they can speak only to their client, yet they cannot and will not verify that he is actually the client. They refused to accept his Driver's License because they say that the picture is unclear, however, my client is of color and it was a clear picture. They've locked up his money for weeks, even after the Social Security Admin verified his identity and put him on their call list. They never returned that call, or at least didn't make much of an attempt. My client is now homeless, in part because he cannot access his own money. And we won't even talk about the ridiculous wait times to reach a real, live employee and then getting hung up on numerous times. The employees at Social Security even said that DE is a nightmare for them to work with. Run fast and get yourself a local bank!

Date of experience: December 13, 2022
Alabama
1 review
0 helpful votes
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Awfull
November 4, 2022

They let everyone who is bored to write a review about your business. You try so hard to push forward and one Karen can destroy that so easy. Arent they suppose to investigate first the issue? So in the end they take Karen's side and ruin your reputation and you have no chance to explain yourself. Good job!

Date of experience: November 4, 2022
Idaho
1 review
1 helpful vote
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Aweful!
August 31, 2022

They allow people to write things about businesses that is not even true. Then leave the reviews up for everyone to see. They don't say anything within the complaint. They need to be reviewed themselves! TERRIBLE service

Date of experience: August 31, 2022
Massachusetts
1 review
1 helpful vote
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Rip-off
August 24, 2022

The company's pay them off so they will give a worthless company like safety insurance a good rating

Date of experience: August 24, 2022
Arizona
1 review
5 helpful votes
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BBB is full of $#*!
July 11, 2022

I always thought the BBB was a responsible ethical business it's not. Not only did I file a complaint against the company I actually had proof documented. The BBB chose to completely ignore it and allow an admittance of "misappropriation of funds" to literally be admitted to and still did nothing about it. This is actually sickening. I even tried to contact them about this by phone. They called back stating you will receive an email NOTHING still. This is a business supposedly held in high regard of making sure businesses are run properly while they can't even run themselves properly. The BBB is to do proper investigation on information that they are reviewing when investigating
A businesses. They do not! Do not be fooled. Business can "say " what they want no matter how much "proof" you have in black and white shame on you BBB. Shame on you BBB!

Date of experience: July 11, 2022
South Africa
1 review
0 helpful votes
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Customer Service
June 27, 2022

Foot massager had not been delivered, after contacting the website customer service, Crystal gave me Stellar service it was delivered and the experience was excellent

Date of experience: June 27, 2022
Colorado
1 review
1 helpful vote
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I put in a complaint with the BBB against FedEx three times in less than a month because FedEx failed to deliver perishables 3 times in a row and the items were all ruined. The BBB did not do anything and basically stated, "Fed Ex's financial responsibility for a shipment tendered into their custody lies with the shipper, the party who paid for Fed Ex's services. You will need to contact the shipper for restitution. If the company who shipped the item will not cooperate with you, you may file a BBB complaint against them." This idiot, named Luke M, closed out another complaint because it was detailed with the listed FedEx tracking numbers and stated that it was a duplicate, which was not true. So, he wasted my time and I had to submit another complaint with less detail. He ended up closing my last complaint because I rejected FedEx's response.

Date of experience: June 24, 2022
Missouri
1 review
2 helpful votes
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I asked for help with a Chime dispute they did nothing and sided with the business. Chime is literally known for taking people's money and allowing transactions without permission. I provided information and they literally did nothing to help. DON'T WASTE YOUR TIME! These businesses are not for the people, they only care about making themselves rich. The BBB will not help you in any way.

Date of experience: June 17, 2022
Wisconsin
1 review
6 helpful votes
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BBB essentially does nothing. It allows angry customers that have a valid grievance against a business a means with which to vent their frustration. After you provide the BBB detailed information regarding the business, their location and the nature of the complaint, BBB responds "BBB unable to locate business" and marks the case as "closed". Good work boys. That's some mighty fine work...

Date of experience: June 10, 2022
Montana
1 review
1 helpful vote
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BBB Sucks
May 3, 2022

I would give it a lower rating if i could. Do not sign up with them. They do not care about you or your business. They only care about the money coming in. I tried to cancel my membership 3 times because these last couple of years have been tough financially, but they talked me in to keeping it. This last time i called even though i said i may be losing my business, they said they needed to get a payment and then they would close it. They weren't sympathetic or caring at all. They just needed more money. I didn't get anything out of them accrediting
me with them. Please save your money. You don't need this scam

Date of experience: May 3, 2022
California
1 review
5 helpful votes
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BBB deleted all negative reviews of all customers for the SCAM company gooddog.com and I believe that not for free. Now, this gooddog.com violated all California Privacy Policies and continues to violate our rights, doing false advertising, and collecting private information - this gooddog.com has only positive reviews. This is not right and violates certain laws and regulations. I believe that one scam and corrupted company like BBB covers another scam company gooddog.com.

Date of experience: March 17, 2022
Oregon
5 reviews
23 helpful votes
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BBB farce
March 3, 2022

I'm so sick and tired of review sites like the BBB picking and choosing their published reviews, somehow leaving out certain reviews for select companies. How does this continue to happen.

I'm not sure if the BBB does this but I'm ready to find out. I had a tooth murdered by Aspen Dental, so no I don't think they deserve a perfect score anywhere.

Does anyone else have interest in helping start up a class action lawsuit against review sites that accept payment in return for the removal of real reviews. No not those sickening sweet FAKE reviews very unethical dental companies plant online to counteract the thousands of new reviews posted each year. Find us on Facebook under the real ADMI or Aspen Dental Mass Invasion. We are also seeking an attorney to help our cause.

Date of experience: March 3, 2022
Ohio
2 reviews
12 helpful votes
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BBB is bunk af
March 2, 2022

I left a review about a business few days ago on BBB. Then BBB sent me an email. Saying I need to provide my personal info so they can share it with the business, but they won't post me review, they're saying I was never a customer. Which is wrong. I deal with that particular business daily, and I already provided my name and email address to BBB. Im not giving out any other personal info. This is a load of BS

Date of experience: March 1, 2022
California
11 reviews
30 helpful votes
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THIS IS A ZERO STAR REVIEW:

On 1-13-22 I wrote a review for a local business in Prescott Valley, Arizona. The Prescott Valley BBB noted they will email ne back within 6 days. This is now 28 days later and I not only posted this review once but twice.

I wouldn't recommend this BBB to anybody, and I'm ashamed to say that because the BBB in different parts of this country have helped me out numerous times.

Date of experience: February 10, 2022