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Bath & Body Works

2.6

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Bath & Body Works Reviews Summary

Bath & Body Works has a rating of 2.6 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bath & Body Works most frequently mention customer service, order online and gift card. Bath & Body Works ranks 9th among Perfume sites.

service
194
value
180
shipping
158
returns
126
quality
160

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Michigan
2 reviews
0 helpful votes
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Smooth
June 14, 2017

I am in love with the lotions. The scents last all day until I take a shower the next day and they leave my skin so soft!

Date of experience: June 13, 2017
Iceland
49 reviews
95 helpful votes
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I love Bath & Body Works The best quality products and awesome quality service and always so nice and super fast, They do a great job for online shoppers like me <3

Date of experience: June 13, 2017
Alabama
5 reviews
0 helpful votes
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I love bath products! I love trying new bath products and lotions. When you step through the door at Bath & Body Works the wonderful smells of the lotions, bath soaps, and candles. It makes you want to buy everything in the store!

The new bath bombs are fantastic... they make your bath a revitalizing relaxing experience.

Date of experience: June 12, 2017
North Carolina
7 reviews
11 helpful votes
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This is the place to go for the person that has everything, and hard to buy for. This store provides a diverse product line, that even the pickiest of people rave about their products. Both men and women have enjoyed the line of colognes and bath products. My grandchildren love the children's product, and the best are the candles. This is the store to enjoy around the holidays and start early to make out your gift list. The sales associates are pleasant, and not overbearing.

Date of experience: June 12, 2017
New York
2 reviews
1 helpful vote
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I love all the Bath and Body Works products. Their great quality and great value keeps me coming back. The sales are amazing. Their promotional products are awesome. This is my favorite place to get gifts for friends and family.

Date of experience: June 12, 2017
Texas
2 reviews
0 helpful votes
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The best quality products and awesome quality service is w by I keep going back to bath and body works!

Date of experience: June 12, 2017
Tennessee
3 reviews
0 helpful votes
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Love this store
June 10, 2017

Every time I go in I can't help but buy all kinds of things! Love their bath bombs, lotions AND foam soap!

Date of experience: June 9, 2017
Tennessee
3 reviews
5 helpful votes
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Love them!
June 10, 2017

I totally love their candle selection. Especially in the Fall and Christmas holiday season. Great for gifts and the make your own baskets is a go-to for any occasion.

Date of experience: June 9, 2017
North Carolina
2 reviews
1 helpful vote
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Luv babw
They have so many things that I don't need and they don't need but people love as gifts
If that makes sense lol
Good return policy too

Date of experience: June 9, 2017
California
4 reviews
2 helpful votes
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Wonderful products. I ordered sever 3-wick candles during their sale and they were packaged very well. I have never had a negative experience with this company.

Date of experience: June 8, 2017
Ohio
3 reviews
14 helpful votes
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Seriously... their stuff can be expensive, but theres usually a sale going on (like all the time)... and their fragrances are to DIE FOR! <3 <3 <3

Date of experience: June 7, 2017
North Carolina
2 reviews
0 helpful votes
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Great
June 8, 2017

I love this place! Best quality you can buy for your money. I'm a life longer. My family as well. I love their assortment of products.

Date of experience: June 7, 2017
New York
4 reviews
2 helpful votes
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I like their foam hand soaps. The price is reasonable and very gentle to the skin. Plus their employees are always nice for some reason.

Date of experience: June 7, 2017
Florida
4 reviews
2 helpful votes
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Maybe it's just my skin but many of their facial and body things such as scrubs, lotions, ext., make my skin really red and irritated. I do really love their fragrances and candles though.

Date of experience: June 7, 2017
New Jersey
5 reviews
8 helpful votes
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Such prices!
June 7, 2017

Proof that people will buy anything if it smells good and looks nice. The same goo is in every bottle only the smell is different. And to make matters worse they have a "sale". So you buy more! The goo costs about 18 cents to make. Just like fast food restaurants... free refills happen because it costs them 4 cents a soda... check it out on the web... wake up America

Date of experience: June 7, 2017
Florida
4 reviews
9 helpful votes
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Love this Store!
June 7, 2017

I haven't bot a bar of soap since I discovered BBW. I really like the bath washes and lotions. The fragrances are so nice and varied, but Cherry Blossom has been my favorite for 15 years. And Sleep, I love that one too since my granddaughter gave it to me one Christmas. Just reordered last week.

Date of experience: June 6, 2017
Illinois
3 reviews
18 helpful votes
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My wife shops there routinely. Excellent store, good selection, good prices, good sales. I would recommend.

Date of experience: June 6, 2017
Kansas
6 reviews
0 helpful votes
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Easy and safe
June 7, 2017

I live about 55 miles from a Bath & Body Works store, so it's not always convenient to shop in a brick and mortar store. But with the website, I can get the products I love by home delivery. Totally awesome!

Date of experience: June 6, 2017
North Carolina
2 reviews
8 helpful votes
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Discontinued
June 7, 2017

I looked on site for stuff I loved but was dc'd from store. I found it and price was right. Good site

Date of experience: June 6, 2017
New York
4 reviews
1 helpful vote
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Great buys
June 6, 2017

Wonderfu items whether its hand soap, body wash and lotions or air freshners as well as candles. Excellent products and prices are good especially when they have their sales

Date of experience: June 6, 2017