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Bath & Body Works has a rating of 2.6 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bath & Body Works most frequently mention customer service, order online and gift card. Bath & Body Works ranks 9th among Perfume sites.
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Love bath and body works
I just wish they would have more specials with Free Shipping
I don't know why but I never get emails from them anymore?
Best selection out there for bath and home but the prices OUCH! I received a 20% discount but still Ouch!
I have not use BB&B too many times, but they have always been easy to work with when I do. They even took an expired coupon once for me.
I have purchased several items from Bath & Body Works through the years. Always great products and the packages arrive on time well packaged.
Always good quality products. Love soap, lotion, candles. Love it all. Never had a bad product from them. Wish they would offer free shipping under $100
I usually go there with a coupon. Sometimes they don't have what I want. Then I have to find something that will work just as well.
Want a great gift for your wife or girlfriend, this is the place to go. The products are first rate, the service is first rate and you can't go wrong when looking for an appropriate gift. Good job Bath & Body works.
Their online store is easy to maneuver and find what you are looking for. The name is misleading because they also carry a lot of kitchen products and other items than just bath and body. Go to their store and see for yourself. You will not be disappointed.
I got some bath scents and candles from BBW for my wife's birthday as part of a "spa" birthday gift. Everything was great, she loved the scents and relaxed with a nice bath courtesy of BBW.
Get on their email list
You will always know about their deals
My new favourite soap is the red wine Merlot
I love Bath and Body Works. The selection of fragrances is awesome. There is always a sale or a % off coupon that make the products affordable. And you can't beat the twice a year semiannual sale where most of the products you like are up to 75% off. I buy in bulk during those times and have gifts throughout the year. The candles are wonderful and frequently on sale for half the price.
Women love to get anything from here. I do Valentine's Day and birthday's and always Christmas. Smelling good is important to a lady. Also looking good. But when they have both. Always to relax in the bath tub and soak in bath ideas, is the best by what I have been told.
I used to love shopping online and in the store. I found lately that the scents do not last like they used to. I buy several different body washes at a time and switch. After they have been used for a few weeks many of them seem to smell like Avon bubble bath. You know like they all have the same exact base scent.
I like their products, but their marketing strategy is a total PITA! Constantly changing sales, discounts and shipping credits. Should I order today or wait? I would rather have an affordable low price per item than have to check buy 3 Get 1 Free or WHATEVER all the time. Jeez, when you do the math it's still ALL THE MONEY IN THE WORLD for soap. And don't get too in love with a line- they may discontinue at any time.
Great customer service and shipping pretty fast! Always have what I need and love the specials they have going which there is always one weather it be online or in store.
B&B is awesome as is the staff. They usually have great coupons you either give them your email or Google for coupons. B&B tho has started saying online coupons can only be used online. I've stopped shopping there as much. I buy 2 candles & that's it I'm out the door. I'm not playing that game. Honor my coupons or #byefelicia
Excellent, ORDER Came Earlier Than Expected Very Satisfied Customer, Will Order Again From This Company.
Amazing products at a decent price! Staff are very polite and I love the coupons for future purchases.
Answer: I used to think Bath and Bodyworks products were worth all the money they charge but now after buying my last batch of candles the fragrance has decreased tremendously. No lie.
Answer: I don't think they are watered down. The items I buy smell good for a long time. They are a great purchase. And, price
Answer: None cheaper when Bath & Body Works has a sale. Disappointing.
Answer: I think that the lotions don't hydrate my skin. I like the candles…if I can get what I want before they sell out.
Answer: My daughters and I always buy from Bath & Body Works. People do notice the difference, because the smells are nice and warm and last long.
Answer: No, and my skin is sensitive. I have not had no bad experience with any of their items.
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