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Bath & Body Works has a rating of 2.6 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bath & Body Works most frequently mention customer service, order online and gift card. Bath & Body Works ranks 9th among Perfume sites.
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Every bath and body works I've gone into they've always had such great employees! Always helpful and kind!
I am a frequent buyer... love the products and the prices are ok too.
I usually give products for gifts. And no one has ever said
They did not care for them.
They are a little high priced on some items but run good deals. I get overwhelmed by all the smells in the store sometimes.
Bath and Body's name pretty much says it all.
Don't forget they also carry candles that are great for personal use and gifts.
I come out of the bath smelling so heavily and the scent lasts the entire day! I seriously love showering just because I love the shower gel haha it's Japanese blossom
This business's reputation is great because they have great smelling products but they are costly. There are similar products at other stores that smell just as good.
Fast shipping. The only bad thing is there is too much to choose from and I want it all. When I try something new I am happy with it and that's saying alot because of the different scents. They are all wonderful.
Awesome! Ordered my product and received them in the mail with coupon savings within 3 days. Products received just as ordered. No altered items and the receipt is enclosed to verify all items ordered.
I'm addictive to this site. :)
I received my bath & body works order on Wednesday of this week. Upon opening the box my shower gel "At The Beach" had leaked making a mess in the box. The cap was loose. I've ordered before & have never had this problem. It was missing the shrink wrap that is usually around the top of the bottle & cap. However, this probably would no have posed a problem had the packer taken the extra second to make sure the cap was secure.
I love bath and body Works, i've been using their products for years. The customer service is amazing very friendly make you feel like home.
I like this store for its wide selection of fragrances, but I they seem to have way too many sales people on the floor and too few at the registers. The lines can be winding their way to the door and while you're waiting in the line for two people to ring up the orders, you can see six more circulating with shopping bags or rearranging already full shelves.
Most of the scents found at Bath and Body Works can be found at drug stores for much cheaper and have the same quality. Your paying for a brand name not a product.
Walking into this place smells like every person and scent in the store had an explosion. I also have allergies so if you're like me walk in with a few mask. Hopefully the workers there don"t develop respiratory problems...
The attendants that you find in the pews are super friendly and helpful. Always nice walking in with the family and getting our usual beauty products. I will obviously keep purchasing from them. Thanks
I love the fragrances and the semi-annual sales are the easiest way to stock up! I'm not a fruity fragrance lover more of a flowery fragrance lover.
Thank you.
EMPLOYEES ARE ALWAYS HELPFUL AND ALWAYS HAVE GREAT SALES, CLEANNESS OF THE STORE IS AMAZING. ALWAYS SMELLS NICE, BANK FOR YOUR BUCK
Always excited to go here! Great sales during the holidays and who doesn't love their products! Candles burn great and smell wonderful. We are all addicted to the lotions, soaps and linen sprays!
I know the store is and staple to some and dated for others. At least, Bath & Body Works keeps up with the times.
I personally don't have a problem with their products itself but their prices. They put a perfume for about $30 and then all of a sudden it's on "sale". For example, It says buy 2 and get 1 free. Well in your head you're thinking that's awesome but what you don't realize is that they repeat the smells with different names and it's cheap. Their products are horrible for your skin. I'd rather pay $30 for something natural and healthy. Prices are too crazy.
Beautiful layout of store but generic smelling perfumes. Soy candles were the nicest additions to the companies line of products.
Answer: I used to think Bath and Bodyworks products were worth all the money they charge but now after buying my last batch of candles the fragrance has decreased tremendously. No lie.
Answer: I don't think they are watered down. The items I buy smell good for a long time. They are a great purchase. And, price
Answer: None cheaper when Bath & Body Works has a sale. Disappointing.
Answer: I think that the lotions don't hydrate my skin. I like the candles…if I can get what I want before they sell out.
Answer: My daughters and I always buy from Bath & Body Works. People do notice the difference, because the smells are nice and warm and last long.
Answer: No, and my skin is sensitive. I have not had no bad experience with any of their items.
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