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Bath & Body Works has a rating of 2.6 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bath & Body Works most frequently mention customer service, order online and gift card. Bath & Body Works ranks 9th among Perfume sites.
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Their sales on the three wick candles are awesome. I stick up every time they are 1/2 off! Love, love their hand soaps also.
I used to live this store. I had even gave them a 5 star review, but all that changed when a customer service representative in store humiliated me in front of a crowd all because she didn't read the coupon I was using. I have not been in any of these stores since this happened and don't plan on ever going back. I will spread the word of this horrible experience to everyone I know and advise no one to go there.
I really like most of their products, especially the ones that are online & their prices &/or specials.
I have allergies and chemical sensitivities. I can't even walk in the shop. Do your health a favour and buy more natural products.
Excellent service. Good staff. My daughter buys lots of stuff from them and sometime those fragrances don't work out Got replaced with no issues.
Love their products and when you order online, the product comes to your home fast and in perfect condition.
Bath & body works always have special deals and I love theirs different smell and flavor. This is the place to buy for someone birthday, wedding, holiday or just to pamper yourself
Have used their website for years and well as shopping in their stores. Do love the convenience of shopping online. Now that I'm also earning cash back thru couponcabin.com, makes it even better!
I used to shop there until i read labels and that put an end to it, oh, Also horrible service in stores. Many products contain artificial dyes, ingredients, Made in Chins, this vanilla product has zero vanilla... Crafters Choice Black Raspberry Vanilla* FO 89
Ripe black raspberries are mixed with dark plum and warm vanilla. Flashpoint: 190°, Vanilla Content: 0.00%, This to me is dollar store soap at premium prices
Always a pleasure to shop Bath and Body Works. I have never had a bad experience and they or knowledgeable and always so helpful. Will make suggestions and show you things I spend quite abit of time and money as I love the products and they make nice gifts for the family. And the family doesn't hesitate to let me know what they like when the holidays come around etc or just when they or of what they like so I can replenish their supply.
The fragrance when you walk into store is like walking in to a field if wildflowers. The scent can be quite overwhelming but in the most delightful way. Love to go there
Great selection and everything smells do good! You can really stock up when they have a sale. Store is arrange and set up so you can easily find what you want. The holidays is coming up and they have the items that you need. Who doesn't like Bath & Body Works?
I really don't like their stuff, it all has a same feel but overpowering sent. I really wish they place some quality behind their service.
Everything from my bodywash to my hand sanitizer is from bath and body works. Ive been a loyal customer since I was old enough for an allowance. I overall love this company. I love the white barn candle store as well.
Always an easy shopping experience and I like shopping here for all of my holiday needs every year and my children enjoy it too
I sincere love the aromatherapy products. They are calming and restorative. The fragrances are invigorating. Love love
They always have a sale and there products smell amazing. Around the holidays the send coupons and you are able to get gifts for Multiple family members
I shop here very often and love the deals, the lotions, the wall plug-ins and the hand soap. Love getting the coupons in the mail for additional savings.
I have read that Bath and Body Works will now only sell items not tested on animals!
I love their products so much, there is no other!
Answer: I used to think Bath and Bodyworks products were worth all the money they charge but now after buying my last batch of candles the fragrance has decreased tremendously. No lie.
Answer: I don't think they are watered down. The items I buy smell good for a long time. They are a great purchase. And, price
Answer: None cheaper when Bath & Body Works has a sale. Disappointing.
Answer: I think that the lotions don't hydrate my skin. I like the candles…if I can get what I want before they sell out.
Answer: My daughters and I always buy from Bath & Body Works. People do notice the difference, because the smells are nice and warm and last long.
Answer: No, and my skin is sensitive. I have not had no bad experience with any of their items.
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