Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Bath & Body Works has a rating of 2.6 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bath & Body Works most frequently mention customer service, order online and gift card. Bath & Body Works ranks 9th among Perfume sites.
We monitor reviews for authenticity
Wonderful products. I buy their lotions, body spray, perfume, soaps, air fresheners, shampoo/conditioner and candles. I've been shopping here for years and have never been disappointed.
I love just about every product in this store and the service is excellent. They always have new and amazing scents, you can't go wrong with bath and body works.
I LOVE THIS STORE AND WILL ALWAYS PURCHASE FROM THEM. THEY HAVE THE VERY BEST AND NEWEST FRARRANGE PRODUCTS OUT
This is my favorite place to shop for gifts for so many people in my life. It is a little expensive but watch for oupons and sales and you will find a gift for everyone including yourself.
I love Bath and Body. Their scents are great! The prices are excellent. The variety is great as well. You can purchase scents for the house to the car. I love them! I highly recommend the wallflowers.
Celeste
AL
Bath & Body Works has always been fast and easy to order products from when I don't want to run to the local store. I would recommend them for all your bath and body needs.
Love the quality of the products, many fragrances to choose from. Have to be careful about the scents though as I have a hard time with flower scents. Love when they have sales.
I can spend hours in the store and I always end up buying something even if i dont need it. Great sales!
I always shop during the holidays for Bath & Body works! They have the best holiday products. I have always received great compliments when I give these products as gifts.
I went to a bath and body and I had a gift card and the manager stated that I could not use it. She was very rude and did not even look at it. Poor customer service skills and the body lotions do not last long. They get old really quickly and smell like alcohol.
Sheets helpful and so friendly! They always have just what I'm looking for. I visit them several times a month
Shop on line or in-store. They were wonderful sales and offer coupons very often. Great ideas for stocking stuffers for the Christmas Holidays.
My wife has been using bath and body works products since 3 years and she has not shifted to any brand since ever than.
I've enjoyed the products I've gotten at this store. Their discounting policy was a little confusing that last time we shopped there, and hubby and I weren't sure if we got the correct discount. But I still like their products, and will probably buy more.
Always good prices and customer service! I shop here for alot of personal and holiday gifts. Glad i have a store right across the street lol
Love the store. Always very progressive items. Great place to Christmas shop. Very friendly staff. Always a lot of price saving coupons available.
The products for bath and beauty are endless. The scents are amazing and addicting. Your nose and senses will thank you! Great holiday gifts too.
The smells from the soaps and perfumes and hand sanitizers from this store are excellent but some of the perfumes are starting to smell all the same so I would say they should try to make new smells
I wish I could buy everything! You literally want it all! The smell is awesome. The customer service is amazing too!
Answer: I used to think Bath and Bodyworks products were worth all the money they charge but now after buying my last batch of candles the fragrance has decreased tremendously. No lie.
Answer: I don't think they are watered down. The items I buy smell good for a long time. They are a great purchase. And, price
Answer: None cheaper when Bath & Body Works has a sale. Disappointing.
Answer: I think that the lotions don't hydrate my skin. I like the candles…if I can get what I want before they sell out.
Answer: My daughters and I always buy from Bath & Body Works. People do notice the difference, because the smells are nice and warm and last long.
Answer: No, and my skin is sensitive. I have not had no bad experience with any of their items.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account