Bath & Body WorksReviews 673

I went online to give my best friend a e gift card who lives in another state. I places the order they deducted the money immediately out of my bank account I Kept checking to see if I would get and email I never did! I called my best friend she never got the card. I called customer service on the phone very rude had no knowledge here is what I found out it could take a couple days for the party to get the card when they take the money out of your account immediately they never state online that it could take up to 2 days that's not electronic at all. I had to cancel the order and now I have to wait for 3 to five business days to be refunded. Please don't get any gift cards online you will never get it they are running a scam and customer service is awful! My order number is ******* I'm still waiting i my refund and my friend didn't get a gift for her purchase

I love all their products but only buy when they have a sale or I have a 20 percent off coupon. The customer service department is good and when I received broken candles a few time, they sent me out replacements with no questions asked. I usually purchase their soaps, bath wash and room sprays on a regular basis and their candles only when they run a sale since I feel they are too expensive at full price but you can get them at a very discounted price if you wait for a sale and then use a 20 percent off coupon. I would highly recommend this site.

I Always Been a BIG Fan Of Bath & Body Works. They Have Some Wonderful Scents. I Love There Lotions, Body Creams, Body Sprays. Well Hell... I Love All There Products. Lol! :) Now Yes They Step There Game Up. But There Prices Are Getting Out Of Control. I LOVE That They Got This BIG Semi-Annual Sell Going On Right Now. Which are: Select Clearance 75% Off While Supplies Last. And Much More. This Sale is Great For both in Stores or Online. This Sale Started June 4 and ends July 5 2018. So I'm Gonna Go Stock Up On My Lotions And All Before This Deal Ends. Because They Have Some Lotions, Body Creams, Shower Gels, etc. From $3.50 $3.75 $4.75 and so on. Hell You Can't Beat That. So I'm Going To The Mall Rather Then Online. Cause I'm Not Paying NO High Shipping Cost. So YES I'm going to the Mall To Get My Bath & Body Works. Lol! Thanks! :)

Years ago I had a friend who was obsessed with BBW products. To me there was an artificial scent to everything, and it all smelled too sweet to me. Cut to over 10 years later and my mom gifted me with hand soap from the Aromatherapy line in the Eucalyptus Spearment scent and I almost returned it. Instead I gave it a try because she swore I would love it. Mom was right. I am a huge fan now of the Stress Relief line and now wear the lotion too and bought the hand sanitizer, 4 more liquid hand soaps, a large 3 wick candle and the bath foam gel. I bought most of it on the last Easter Day sale at 40 % off. What a great deal. I must add, I have had excellent online care, orders arrive quickly and well packaged, and customer service is always friendly and helpful. I feel the same about the employees at my local shop. They are informative, knowledgeable and friendly. Sometimes they approach too quickly, but they back off and let you browse. I have not had any allergic reactions to the Aromatherapy products, perhaps because a lot of the ingredients are natural oils and scents.

I love this store both online and the brick and mortar versions.The advantage of going into one of their stores is that you can use your Victoria Secret card to purchase anything they carry which you can't do on their website.
I have never encountered any problems with them online or in store. When ordering online I can order what I want, use coupons for savings, receive products quickly, and products are always well packaged. In the store they are super friendly and helpful. I avoid going to their stores as much as possible because I just can't control myself and buy way too much. Online I have better control of myself.
As far as people that have allergies etc. it's not a store for you. Many scents will overwhelm you as products are available as testers.

Over the past year Bath and Body works has really steeped their game up with offering many varieties of skin care products, aroma therapy and much more. The website always offers a great selection as well as access to get discounts if you have signed up to receive their email updates. Their site is very user friendly and only takes a few steps to complete an order. Plus if you can find your item in store most likely you can find it online( excluding holiday season) things are always moving quiet fast. I would recommend shopping online for this venue. Your items arrive in a timely manner, they are well packaged and it always feels get to find what youre looking for